Fix Steelseries Arctis 3 Mic Not Working

Steelseries Arctis 3 Mic Not Working

Steelseries Arctis 3 is the top-selling headset and is mainly designed for gamers. Game lovers connect this headset to their devices while playing their favorite games.

But there is a problem that continuously disturbs the users while using it. The microphone of this Steelseries 3 stops working suddenly when the users are playing seriously.

It happens to several users, and that’s why we came here to offer the best troubleshooting methods to fix this Steelseries Arctis 3 Mic Not Working issue.

Since it is not a difficult issue, we can solve it with simple tricks. In addition to that, you can also go through the tips that can completely avoid these kinds of errors, contacting official support, etc.


Problem Overview: Steelseries Arctis 3 Mic Not Working

In today’s world, people are using headphones to listen to music, watch videos, play video games, etc. Manufacturers are also coming up with the latest headsets with ultimate features.

Excitingly, they are developing headphones specifically for gamers. One such popular gaming headset that most users are using nowadays is Steelseries Arctis 3.

Arctis 3 provides a smooth and effective sound experience to the gamers. The Steelseries 7.1 Surround Sound is one of the extraordinary features included in this headset.

Moreover, it owns the Discord-certified Clearcast noise-canceling microphone. One can communicate with other players while playing games on their devices.

What if the microphone of this Steelseries Arctis 3 is not working? If it really happens, then you will not talk with anyone and play the game at all.

So, you have to find the culprit that causes this issue and fix them with the appropriate solution. First of all, let’s see why this Steelseries Arctis 3 Mic Not Working issue occurs.

  • If you’ve connected multiple headsets, then you might not be selected Steelseries Arctis 3 as your default device.
  • Expired audio drivers on your Windows PC
  • You may not be using the correct default format
  • Some other hardware issues might arise on your computer.
  • Damaged headsets also make the microphone to stop working while gaming.

One has to find why this problem occurs and what to do to fix it on your Windows PC.


Related Problems: Steelseries Arctis 3 Mic Not Working

Before moving to the actual methods, let’s check out the below section to know some other related methods.


Basic Troubleshooting Steps: Steelseries Arctis 3 Mic Not Working

In some cases, the basic methods are more than enough to solve this Steelseries Arctis 3 Mic Not Working issue. So, try executing the below steps correctly on your PC.

  • Setup Steelseries Engine Utility App

When the microphone of Arctis 3 stops working, many users have recommended that you set up the Steelseries Engine Utility app on your Windows PC.

In order to work the mic properly, your computer must possess the Steelseries Engine Software, and it has to function without any issues.

Follow the below instructions to set up the Steelseries Engine app on your Windows 10.

  1. Launch your default web browser -> Open the official website of Steelseries -> Download the Steelseries Engine on your PC.
  2. It takes a few seconds to complete the downloading process. Now, start the setup process by installing it.
  3. Remove and replug the Steelseries Arctis 3 headsets into your device.
  4. Since you’ve installed the software, the Engine will automatically find the headphones. Now, you have to tap on the device name.
  5. In the next step, you need to open the Device Configuration -> Go with the Live Mic Preview.

Now, check the microphone of Steelseries Arctis 3 is working or not.

  • Check for Hardware Issues

Some simple hardware issues also stop the mic to work on your computer. So, before heading towards the advanced methods, let’s repair these hardware failures.

  1. First of all, check the Steelseries Arctis 3 is connected loosely to your computer. If so, then unplug and replug correctly and check the mic is working.
  2. In case if there is dust inside the USB slots, then your headsets will not be detected. We suggest you clean the USB slots and reconnect the headset.
  3. Sometimes, the USB ports will damage when you’ve repeatedly connected and disconnected the removable devices to your PC. So, try plugging your headset into all other USB ports.
  4. If nothing helps you in fixing the issue, then check whether your Steelseries Arctis 3 is working by connecting it to another device.

Use the following methods when you didn’t see any issues by plugging the headphones into other devices.


Steps To Fix Steelseries Arctis 3 Mic Not Working Issue

There are several other advanced tricks that will help you in fixing the Steelseries Arctis 3 Mic Not Working issue on your Windows 10/11.


  • Step 1

Unmute the Volume

Unintentionally, some people mute the volume on their Windows devices. If the same happens with you, then you can’t listen to any voice while using the microphone.

Therefore, check the volume is muted on your computer. If you see the x icon on the bottom-right corner of the volume icon, it means the sound is muted. Unmute it by clicking the Volume icon and increasing the sound level to high.


  • Step 2

Update Audio Drivers

It is very important and mandatory for Windows to use the latest audio drivers. Outdated or older sound drivers can cause several problems while using audio devices.

When you come across the Steelseries Arctis 3 Mic Not Working issue, check out the audio drivers on your PC. If you found them expired, then install the latest ones by using the below steps.

  1. Press Windows + X -> Click Device Manager.
  2. Expand Audio inputs and outputs -> Right-click on the audio device -> Click Update Driver.
  3. After that, select the Search automatically for the updated driver software option.
  4. Complete the update process by going through the on-screen instructions on your computer.

Finally, restart your PC and check the microphone is working or not.


  • Step 3

Set Steelseries Arctis 3 as your Default Device

The mic will not work when your headset is not configured as the default device on your Windows PC. By default, it sets the headset as the default one immediately after plugging into the system.

Don’t worry! You can do the same manually by executing the following procedure.

  1. Go to the Taskbar on the bottom-right corner of the System Tray -> Right-click the Volume icon -> Click Sounds.
  2. Under the Sound wizard, navigate to the Recording tab.
  3. Right-click on the Steelseries Arctis 3 -> Choose Set as Default Device and Set as Default Communication Device.
  4. After that, select the microphone -> Tap on the Properties.
  5. Go to the Levels tab -> Under the Headset Microphone, move the slider to the right.
  6. Save the changes and exit the window.

Now, see the Steelseries Arctis 3 microphone is working or still shows the same issue.


  • Step 4

Use the Correct Default Format

According to users, the incorrect default format also paves the way to these kinds of errors. So, use the right default format by using the below procedure.

  1. Press Windows + R -> Type control panel -> Click OK.
  2. Open the Sounds category -> Go to the Recording tab.
  3. Now, choose the Mic that you’re using currently and click Properties.
  4. Under the Advanced tab, select 48000 Hz as the default format.

Relaunch your video game and try to use the Arctis 3 Mic to test it. If you can’t fix it, then move to the next method.


  • Step 5

Allow Microphone on your Windows PC

Is your microphone having access on your Windows PC? We don’t think so. Windows allows you to use the mic only if it grants permissions.

You need to change the privacy settings of Windows, and only then you can use the Arctis 3 mic error-freely. For that,

  1. Click on the Start Menu -> Type microphone -> Click on the Microphone Privacy Settings under the results.
  2. Enable the Allow access to the microphone on this device.
  3. In addition to that, turn on the Allow apps to access your microphone.
  4. Now, from the below list, you have to select the applications on which you want to use the microphone.

After executing all these steps, check the Steelseries Arctis 3 Mic Not Working is fixed.


Tips To Avoid Steelseries Arctis 3 Mic Not Working

  • The simple tip that keeps you away from these kinds of issues is handling your Steelseries Arctis 3 carefully.
  • Before going to connect your headphones to your computer, thoroughly clean the USB ports so that you can avoid loose connections.
  • If the cable or wire that connects your headsets to your device is damaged, then repair it to use it without any issues.
  • Always keep the related drivers (headset drivers) up-to-date on your computer to use the Steelseries Arctis 3 error-freely.


Contact Official Support

Microphone Not Working is a common problem and occurs in almost all kinds of headsets. But the reasons might differ from one headphone to others.

In this Steelseries Arctis 3, we have given all possibilities that stop the mic to work. At the same time, we listed those troubleshooting methods that fix this issue.

If you still engage with the same problem, then go to the nearest hardware peripheral repair store and get it repaired.

In case if the microphone troubles you from the moment you bought it, then contact the customer support of Steelseries and ask them to replace this damaged product.


Final Words: Conclusion

To sum up everything, Steelseries Arctis 3 is a beautiful and stunning gaming headset that attracts users with its features. Gamers can enjoy listening to the sounds while playing their favorite games.

You no need to worry when the microphone of Steelseries Arctis 3 stops working because there are several troubleshooters to fix it. One or more methods can resolve this problem and allow you to use its mic for sure.

Have you come across any difficulty in understanding the steps mentioned above? If so, let us know by contacting us through the comment box.

We are here to serve you always by providing troubleshooting guides on different PC and Gaming issues. Thank you very much for your love and support.

  • Post last modified:February 23, 2022
  • Post category:Devices
  • Post comments:0 Comments

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