Fix HyperX Cloud 2 Mic Not Working

HyperX Cloud 2 Mic Not Working

Can’t you talk with other players through your HyperX Cloud 2 headset? If you are facing any such problems with the HyperX Cloud headset, then you have landed on the right article.

HyperX Cloud 2 is a fabulous headset designed for game lovers. While playing video games, many gamers want to play with full of joy, and that’s why they use headsets. In the case of multiplayer games, gamers talk with others.

For that, they use the mic of this HyperX Cloud 2. If the microphone stops working, then the users cannot communicate with other players.

Don’t frustrate! You have several ways to get rid of this HyperX Cloud 2 Mic Not Working problem. Scroll down to the below paragraphs to know more about this issue.


HyperX Cloud 2 Mic Not Working Problem Overview

Manufacturers produce different types of gaming headsets for gamers. One such fantastic headset that most players are using is HyperX Cloud 2.

HyperX Cloud 2 is designed in a comfortable manner with stunning sound effects. Millions of gamers choose it as the default headset. One can listen to their favorite music and use it while gaming on the PCs or consoles.

It allows the user to connect the headset in both wireless mode and wired mode (using a USB or audio jack cable). With the HyperX 7.1 Surround sound, it generates the audio louder and clear.

Apart from that, the inbuilt microphone enables the gamer to talk to the people whom they want. While using its mic, some gamers face problems with it.

Suddenly, they were unable to talk with others while playing video games. We found various reasons for causing this HyperX Cloud 2 Mic Not Working issue.

  • If you have connected the headset using the USB cable, then the cable might be damaged.
  • Faulty USB slots.
  • Improper sound settings
  • Using older versions of headset drivers are also one of the reason.
  • Corrupted Windows files
  • Your mic is not enabled on your computer
  • Volume-related issues
  • Conflicting applications might stop your microphone to work on your PC.

Now, get into the details of those troubleshooting methods that fix this issue on your computer.


HyperX Cloud 2 Mic Not Working Related Problems

Want to know the areas where this HyperX Cloud 2 Mic Not Working issue occurs? Then read the following paragraphs carefully.


HyperX Cloud 2 Mic Not Working Basic Troubleshooting Steps

The primary methods that may fix the HyperX Cloud 2 Mic Not Working issue on your Windows 10 are given below.

  • Check the Hardware Issues

Before proceeding to the hardware troubleshooting, restart your Windows computer. After the system reboots, check the microphone of your headset is working or not.

If the mic still troubles you, then check whether there are any hardware failures. Follow the below instructions to repair the hardware issues.

  1. Some users use the USB switcher on their HyperX Cloud 2. If so, then don’t activate the mute switch.
  2. After that, check the USB slots of your computer. If the dust is filled on them, then clean the slots.
  3. In case if the USB cable is damaged, then your headset won’t work at all. To confirm that, connect your HyperX Cloud 2 to another PC. Now, see the microphone starts working or face the same issue.
  4. If the USB cable is damaged, try connecting the headset to the computer using an audio jack.
  • Run Audio Troubleshooter

Running the audio troubleshooter is also one of the best methods to fix it. Audio Troubleshooter is the inbuilt tool provided by Windows to repair the hardware issues of your audio devices.

  1. Press Windows + I -> Click Update & Security.
  2. From the left side panel, click Troubleshoot tab.

    Click on The Troubleshoot Option from The Left Pane.

  3. Not Click on the additional troubleshooters.
  4. Now, click the Playing Audio -> Click the Run the Troubleshooter button.

Thus, it starts troubleshooting the audio devices connected to your computer. If it detects any faults, then it will automatically repair them.


Also Read:- Fix HyperX Cloud 2 Mic Not Working [Quick Troubleshooting Guide]


Steps To Fix HyperX Cloud 2 Mic Not Working Issue

When the HyperX Cloud 2 Mic Not Working issue is not solved with the basic steps, go through the advanced ones given in this section.


  • Step 1

Check the Audio Settings

By modifying the audio settings on your Windows 10, many players have solved this issue on their PCs. We suggest you follow the below instructions to execute this method.

  1. Press Windows + R -> Type Control Panel -> Hit Enter.
  2. On the right-side corner, click the drop-down box beside the View by option and select Large Icons.
  3. From the list, select Sound.
  4. Under the Sound wizard, click the Recording tab.
    Click on Recording tab
  5. In the next step, right-click the empty area -> Click Show Disabled Devices.
    On the playnack tab right clik on it and select show disabled devices
  6. After that, right-click the Headset Microphone -> Click Enable.
  7. Again right-click on the Headset Microphone and select Set as Default Device.
  8. Save and exit the window.

Now, see the microphone of your HyperX Cloud 2 starts working while playing the games or not.


  • Step 2

Upgrade Sound Drivers

Are the sound drivers on your Windows not up-to-date? If your answer is yes, then you will see problems with the audio devices.

Therefore, immediately install the latest drivers and use the microphone without any issues.

  1. Open the official website of HyperX Cloud 2 -> Open the compatible and the latest drivers -> Download them on your PC.
  2. Finish the installation process and reboot the computer.

Even you can do this driver update process automatically through the IObit Driver Booster. Once updating the sound drivers, check the HyperX Cloud 2 microphone works perfectly.


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  • Step 3

Check In-Game Sound Settings

Some users are complaining that the microphone stops working only while playing the specified video games. If your HyperX Cloud 2 Mic works well with all other games and troubles you only with a few selected games, then change the game settings.

By configuring the settings of that video game, the error may disappear. Also, update the video game by installing the latest patches to avoid these issues.


  • Step 4

Turn Off Problematic Apps

Antivirus, firewalls, and other security suites are the mandatory applications on our Windows computers. Without these apps, our device and data get corrupted/damaged.

But there are some hard times where these programs create issues. It will block the hardware device and makes them unable to perform their functions.

If the HyperX Cloud Mic Not Working still appears, then it may be due to the problematic apps installed on your Windows 10. So, uninstall all those software permanently from the PC.

After removing each software, check the mic is working or not. Once you find the culprit, you no need to uninstall other programs from your device.


  • Step 5

Reset/Reinstall Windows

If none of the above methods fix the problem, then your Windows files may be corrupted. In this situation, you have the best choice that is resetting or reinstalling Windows on your computer.

Before doing anything, store all the essential files and folders in a secure location, such as a cloud storage device, external HDD, etc.

To reset your Windows, read the following procedure and apply them to your PC.

  1. Press Windows + I to open the Windows Settings page.
  2. After that, go with the Update & Security section.
    Choose The ‘Update And Security’ Option
  3. On the left side, locate the Recovery tab and click on it.
    Now Select The Recovery Option From The left Menu That Appears And click on it
  4. Click on the Get Started button.
    Click On ‘Get Started’ Under The Reset This PC Option
  5. Now, follow the on-screen steps to complete the Windows reset process.

If you want me to suggest, reinstalling Windows is the best choice to fix all these issues.


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Tips To Avoid HyperX Cloud 2 Mic Not Working

  1. If you want to use the microphone error-freely, then make sure the headset drivers are up-to-date on your Windows 10.
  2. You have to clean the USB slots thoroughly with a soft cloth to remove the dust and make the USB devices work perfectly.
  3. Don’t modify the sound settings on your own because it will damage the audio devices, including the headsets.
  4. Never install third-party software on your computer so that you cannot see these kinds of errors.


Contact Official Support

Gamers can solve the HyperX Cloud 2 Mic Not Working problem with the given troubleshooting methods. Either the basic steps or the advanced ones solve the issue without fail.

Sometimes, the microphone still won’t work even after applying all the tricks. In that situation, the user has to check for alternatives to fix it. One such is visiting the official forums and posting the problem to get the solutions.

If you can’t get any replies, then open the HyperX Cloud 2 website and contact the technical team. When no one helps you, purchase the new headset or return the damaged one & get the new one.


Final Words: Conclusion

To sum up everything, HyperX Cloud 2 is the best headset for Windows, PS4, PS5, and all other devices. You can plug it into your computer and start playing it with more thrilling.

Some technical experts or professionals solve this HyperX Cloud 2 Mic Not Working with their own tricks. Those users can share their experiences with us through this post.

After solving the problem, tell us about the method that helped you in fixing it. At the same time, contact us in order to clarify all your doubts.

Hopefully, our troubleshooting guide helped you a lot in solving the HyperX Cloud 2 Mic Not Working issue.

  • Post last modified:November 19, 2021
  • Post category:Devices
  • Post comments:0 Comments

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