What to do when the Xbox Series X console is crashing or freezing? How can handle these crashing issues and stop them from occurring in the future? These are the most common queries that are searched by Xbox users in recent times.
Xbox Series X is the modern and the latest gaming console developed by Microsoft. Compared to the previous Xbox consoles, the speed and power of the Xbox Series X are high.
That’s the reason why gamers love to play their favorite video games on this console. But unfortunately, they ended up facing some hardware issues while loading the games.
Whenever they start the game, the Xbox Series X Crashing all of a sudden. It is one of the most frustrating issues for the gamers who are eagerly waiting to play the game.
If you’re in the same situation and want to fix it, then go through this article until the end.
Xbox Series X Crashing: Problem Overview
Presently, there are several gaming consoles in the market, such as PlayStation 4, PlayStation 5, Nintendo Switch, Xbox One, and many more.
Both Sony’s and Microsoft’s consoles are placed in the top position. Xbox Series X and Xbox Series S are the recently released consoles.
Talking about the Xbox Series X, it is one of the most powerful gaming consoles. You can play high-quality (4K) games at up to 120 frames per second. On this console, you can download and play almost all the video games.
Compared to others, Series X is costlier than other Xbox consoles. But you can enjoy it a lot while gaming on this console.
Though Xbox Series X is bundled with several advantages, it shows problems while using it. It starts crashing when we load the video games.
Freezing or crashing problems become very common in the Xbox Series X. People are losing interest in playing the games.
Don’t worry! It mostly happens due to some simple reasons. They could be anything from the following list.
To know the troubleshooting methods, move to the further sections included in this post.
Xbox Series X Crashing: Related Problems
In this section, we are going to provide a few more variations that are completely related to this Xbox Series X Crashing issue.
Xbox Series X Crashing: Basic Troubleshooting Steps
Before heading towards the advanced tricks, we are providing the basic steps that will try to resolve the Xbox Series X Crashing issue.
Restart your Xbox Series X Console Forcefully
Any device, let’s say desktops, consoles, Smartphones, and others will show these crashing and freezing problems. In any case, the primary solution that we use to fix it is restarting the device.
We suggest the Xbox Series X users to reboot the device forcefully to overcome this crashing problem. To do so, use the below instructions.
- Close all the applications or games running on the console and shut it down by pressing the power button and holding it for some time.
- Once the console is turned off, release the power button.
- Now, remove the power cables attached to your console and leave it idle for not less than 5 minutes.
- After that, reconnect the power cables back to your Xbox Series X console.
- Press the power button to turn on the console.
Now, launch the game and test whether the device is crashing or not.
Update Xbox Series X Firmware
There are some reports saying that the outdated system software of Xbox Series X could be the reason for crashing errors. If we are trying to start or play video games on expired firmware, then it will crash or freeze suddenly.
To overcome this problem, you have to update the firmware manually. Mostly, the console gets updated automatically with the latest versions.
If you found that the latest software is not installed, you have to do it manually to play the games error-freely.
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Steps To Fix Xbox Series X Crashing Issue
Don’t lose hope! There are several other techniques that are listed below in order to stop crashing problems on your Xbox Series X.
- Step 1
Provide Proper Ventilation
Placement of the Xbox Series X is very important in running the console without any issues. For example, if your Xbox console is in a closed environment, then there are more chances of overheating the device.
Due to this, you will face severe consequences, such as crashing, freezing, etc. That’s why users need to understand ventilation is mandatory to run the console smoothly.
Therefore, change the position of your Xbox Series X console in such a way that the airflow is good enough and vents are not in the closed space.
- Step 2
Switch from Performance Mode to Resolution Mode
According to the Reddit threats, a user says that Xbox Series X Crashing issue can be fixed by switching from the performance mode to the resolution mode.
To do that, you have to follow the below procedure on your gaming console.
- First of all, press the power button and hold it until you see the Xbox logo on the screen.
- Now, take your Controller and press the X button to open the Menu.
- Go to the Settings and navigate to the System section.
- Under the Console Performance, you have to choose the Performance Mode to enable it.
Once you have completed the above process, check if the Xbox Series X is still crashing or stopped.
- Step 3
Update the Video Game on your Xbox Series X
On our Xbox Series X consoles, we play different games, such as Warzone, Halo Infinite, Destiny 2, etc. If your console is showing this crashing problem only while loading a particular game, then it is not with the console hardware, instead, it is due to the game.
What I meant to say is an outdated game or corrupted game files will show an impact on your console and cause crashing issues. To overcome this problem, you have to uninstall and reinstall the game.
After installing the game freshly, start loading it on your Xbox Series X and see if the console is crashing or not.
- Step 4
Reset your Console
Other than the above, one of the major reasons that trigger this crashing issue is a corrupted system. If the Xbox Series X system software is entirely corrupted, it will not allow us to play the games.
The only solution for this problem is resetting the console to the factory defaults. For that,
- First of all, press the Xbox button on your controller to open the guide.
- In the next step, you have to go to the Profile & System and select Settings.
- You have to choose the System tab and open the Console Info.
- Find the Reset Console option and select it.
- Now, you can see the Reset the Console screen on your Xbox Series X with three different options. They are:
- If you want to restore the default settings and delete the files, folders, games, and all, choose the Reset and Remove Everything option.
- Users who want to reset the factory defaults but keep their games have to go with the Reset and Keep My Games & Apps option.
- If you don’t want to perform the reset process and go back, then select the Cancel button.
Once you choose any reset option, it will start the process and completes within no time. After resetting your Xbox Series X successfully, check if the game is loading properly or shows the same issue.
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Tips To Avoid Xbox Series X Crashing
Contact Official Support
We have given all the outcomes to resolve the Xbox Series X Crashing issue. In most cases, resetting the console stops the crashing problems while starting the games.
But if you failed to fix it, then try searching for some more tricks on Microsoft Communities, Reddit, etc. We thoroughly looked after these forums and communities also, but try your luck and find some other techniques.
If there is no way left for you, then contact the Microsoft Customer Support Team. In case if these crashing issues happen with the new console, then ask them to replace it with a new one.
Final Words: Conclusion
On the whole, Xbox Series X is a wonderful and powerful gaming console developed by Microsoft. With the help of the above methods, such as forcefully rebooting the device, switching to resolution mode, and resetting the console, we can resolve this issue.
If you have any other different solutions, don’t hesitate to share them with us via the comment box. For any compliments and complaints, just leave a message.
Even you can contact us whenever you engage with any hardware or software issue with your Xbox consoles. Click on the Subscribe button to keep in touch with the latest troubleshooting guides on our blog.