Fix That Microsoft Account Doesn’t Exist

That Microsoft Account Doesn't Exist

Are you unable to log in to your Microsoft account? Want to access emails on your Microsoft Outlook without any of these issues? Then you have come to the right place.

Microsoft is a multinational technology corporation that produces various software products and offers multiple services. Microsoft 365, Microsoft Outlook, and Microsoft Windows are some of the best apps of Microsoft.’

In order to access the Microsoft apps or services, we need to create our own accounts. After creating the Microsoft account, we can log in and use its services.

But a lot of MS users suffer while logging in to their accounts. It simply throws an error message stating That Microsoft Account Doesn’t Exist.

If you engage with the same issue, then troubleshoot it with the best workarounds discussed in the below sections.


Problem Overview That Microsoft Account Doesn’t Exist

Presently, millions of users worldwide are using Microsoft products and services. This American tech company offers its apps in both free and premium subscriptions.

Recently, Microsoft released its latest Windows operating system, named Windows 11. Apart from that, you can use MS Outlook, Microsoft Office 365, Microsoft OneDrive, etc.

You can access these products or apps simply by creating a few Microsoft account. With a single Microsoft account, you can sign in to all these apps.

When they are trying to login into their accounts, they are seeing That Microsoft Account Doesn’t Exist issue. If this problem occurs on your PC, you can’t enter into your account and access the MS services.

To overcome this situation, we will help you in knowing the reasons for it and how to tackle it on your computer.

  • You might be entered the wrong name, email, and password while signing into the account.
  • If you are using an Alias account instead of the original account, then you will encounter this issue.
  • Your Microsoft account might be deleted completely.
  • Internet connectivity issues also lead to this problem.

These are the major possibilities that cause the Microsoft Account Doesn’t Exist error. Now, scroll down to the following paragraphs and get in touch with those methods that fix it.


Related Problems That Microsoft Account Doesn’t Exist

Now, it’s time to look after a few problems that are completely related to this Microsoft Account Doesn’t Exist issue.


Basic Troubleshooting Steps That Microsoft Account Doesn’t Exist

Want to get rid of this Microsoft Account Doesn’t Exist issue on your Windows 10? Firstly, follow the below paragraphs and execute them correctly.

  • Restart your Windows 10

Windows errors are very common to people while working on their computers. Whenever any problem occurs on Windows PCs, experts suggest a simple method, restarting the device.

Therefore, we recommend you reboot your system when you face That Microsoft Account Doesn’t Exist error. After restarting the device, try to log in to your account and check the problem is solved or not.

  • Check your Login Credentials

Intentionally or unintentionally, the user will type their login details incorrectly. If you typed the email correctly but entered the password wrongly, then also you can see this Microsoft Account Does Not Exist issue.

Even a simple spell mistake can cause this problem on your Windows computer. That’s the reason why you have to retype the credentials with utmost care.

After typing the details without any mistakes, check the problem appears or not. If you still see the same issue, then move to the next methods.


Steps To Fix That Microsoft Account Doesn’t Exist Issue

Some users didn’t find what is the exact cause of this That Microsoft Account Doesn’t Exist issue and which method to use to fix it.

To help them, we are giving some more troubleshooting tricks in this section that will surely solve this error.


  • Step 1

Find Your Account Name From Windows 10 or Xbox

Didn’t you know the name of your Microsoft account? Then you can get it through your Windows 10 PC or Xbox console. By following the below instructions, you can get to know the account name.

  1. First of all, go to the Start menu or Windows icon placed at the bottom-left corner of your screen -> Click Settings.
  2. It opens the Settings wizard, and in that, click Accounts.
  3. From the Accounts page, select the Email & accounts tab.
  4. It displays all the available emails and accounts. From the list, check whether your Microsoft account name is present or not.

Apart from that, you can also use the below steps to know the MS account name.

  1. Open Microsoft app, such as Office 365 or other -> Go with the Create a new document.
  2. Click the File menu -> Select Account.
  3. In the next window, you can see the Username of your Microsoft account under the User Information section.


  • Step 2

Check The Account Type

You can’t sign in to all the Microsoft apps with the same email address. It supports the same login credentials to access both Microsoft Outlook and Microsoft Office 365 applications.

But if you use the same email ID for other services, such as Xbox, then you may come across this That Microsoft Account Doesn’t Exist.

It doesn’t support using an Xbox Gamertag to log in to the Microsoft account. While login, you can use only the valid ways, such as email ID, password, mobile number, etc.

By choosing the correct account type, you can overcome this problem on your Windows 10.


  • Step 3

Check the Microsoft Account is Deleted

Didn’t you use your Microsoft account for the past 2 years? Then according to the Microsoft policy, the account will be deleted permanently.

If you belong to the same situation, then you lost your Microsoft account. Then it is quite common to encounter the Microsoft Account Does Not Exist issue when you try to login to the deleted account.

Don’t worry! You can create a new account with the same username. Click here to enter into the Microsoft Signup page and enter the details.

Once you finish the account creation process, start accessing the Microsoft apps on your Windows 10.


  • Step 4

Use Original Microsoft Account

Is your Microsoft Outlook name doesn’t sounds good? Then it enables you to create an alias for your email account. Though it is very easy to remember this alias account, it causes issues while trying to login into your Microsoft account.

When you want to sign in to your Microsoft account, it is mandatory to provide the original username and password, but not any aliases. Now, enter the original ID and see whether you can access your Microsoft account or see the same error message.


Frequently Asked Questions (FAQs)

  • How Do I Enable Microsoft Account in Windows 10?

  1. In the first step, click the Start menu and select Settings (Gear icon).
  2. You can see different types of Settings, and in that, click Accounts.
  3. On the left-side panel, stay on the Your info tab.
  4. Move to the right side, click the Sign in with a Microsoft account instead option. Now, follow the on-screen steps to log in to your account.
  • How Do I Skip Microsoft Account Verification?

If you want to avoid the verification process of the Microsoft account, then execute the below instructions.

  1. Open the Security Settings on your Windows PC -> Login to your Microsoft account by providing the correct username and password.
  2. Head towards the Two-Step Verification section -> Select Turn Off Two-step verification to disable it for your Microsoft account.
  • Do You Need a Microsoft Account to use Windows 10?

Windows 10 contains bundles of features. To use all its advanced features, you need to log in to your Microsoft account. By doing so, you can access various other Microsoft services, such as Microsoft OneDrive and MS Windows Store. Apart from that, it allows you to restore the backup from various systems.


Tips To Avoid That Microsoft Account Doesn’t Exist

  • To avoid this problem, it is better to note down your Microsoft account credentials in a safe and secure place.
  • Make sure your Windows desktop to connected to a stable and faster internet so that you’ll not face any problems while logging into your account.
  • Do some activity on your Microsoft account to keep it active and avoid deleting the account. By doing so, you will never come across any of these errors on your computer.


Contact Official Support

Microsoft is the world’s popular technology company. If you face any problem while using Microsoft products, then you have multiple solutions to fix it.

In the same manner, That Microsoft Account Doesn’t Exist error can be solved with the simple techniques given above. As it is not a difficult issue, everyone can fix it without fail.

If you’re unlucky and facing the same error, then check out the Microsoft forums. Either you can find different instructions posted by the users or else post the query on those forums.

When no one responds to your question, talk to the customer support team of Microsoft or chat with them. Through email or live chat, they will provide steps to fix the issue.


Final Words: Conclusion

To sum up everything, users can solve this Microsoft Account Doesn’t Exist problem on their devices with our tips and tricks. By successful login to our account, we can access Microsoft products.

Do you own any other methods that solved this issue? If yes, then post those instructions through the below comment box. We will include your steps in our article to help several people who are facing this error.

In addition to this, you can ask for any technical related support by contacting us. Finally, provide your email and hit the Subscribe button to browse the latest troubleshooting guides.

  • Post last modified:December 13, 2021
  • Post category:Windows
  • Post comments:0 Comments

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