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Fix PS4 No Sound

PS4 No Sound

Is the sound not coming out from your PlayStation 4 while gaming? Have you lost your interest in playing your favorite games due to these audio issues? Then you came to the right place.

Since many PS4 users complain about the No Sound issue, we came here to offer the best workarounds to fix it. In addition to that, we also provide some extra information, like tips that can avoid this error, contact official support, etc.

PlayStation 4 is the best home video console manufactured by Sony. It allows you to download and install all the games and provides a clean environment to play them.

There are no devices in this world that trouble the users while using them. PS4 also shows many problems, and one such is the No Sound issue.

It happens for several reasons, such as incorrect audio settings on your PS4, the poor connection of your devices, etc. That’s why check the following sections and know how to fix this PS4 No Sound error.

 

Problem Overview: PS4 No Sound

Earlier, desktop computers and laptops are gaming devices. They will download & install their favorite games and play them on their PCs.

Later on, developers have designed several games to play them both on systems and Smartphones. Apart from these, top manufacturers developed gaming consoles, such as Xbox by Microsoft, PlayStation by Sony, etc.

Lakhs and lakhs of users all over the world are using these consoles to play the games. Gamers enjoy and feel an awful experience while gaming on the PlayStation 4 console.

When the user launches the game, the video is showing, but they aren’t listening to the audio. It is the most frustrating issue where gamers lose their interest in playing the games.

There might be many reasons for occurring this PS4 No Sound issue. In most cases, the problem happens after changing the audio settings.

Apart from that, they also said that the sound issues start after setting up the PlayStation 4 console. Some other possible reasons that cause these audio problems are as follows:

  • HDMI port is damaged
  • If the HDMI cables are broken, then you’ll see these sound issues.
  • Incorrect audio settings
  • Output sound settings might not be configured properly.
  • The outdated system software of PS4

Scroll down to the below sections and get full details about this PS4 No Sound error.

 

Related Problems: PS4 No Sound

Now, go through the below paragraphs to know a few problems that are related to this PS4 No Sound issue.

  • PS4 Sound Not Working on TV: In most cases, this no sound problem happens on your TV when you have not chosen the correct input. So, if you’ve selected the HDMI 1, then try fixing it by choosing the HDMI 2 or HDMI 3 or other HDMI ports of your TV.
  • PS4 No Sound in Headphones: If the sound is not coming out from your headphones, you need to change the settings on your PlayStation 4. Open the Output Device section under the Audio Devices. Now, choose the Headset Connected to Controller and change the settings.
  • PS4 No Sound on Monitor: First of all, check for the hardware issues, like checking the ports and HDMI cables. Clean the HDMI ports and replace the broken cables with new ones. Sometimes, restoring the PS4 to the default settings can resolve this issue.
  • PS4 No Sound After Update: After releasing the latest updates, we install them on our PS4. But some users encounter problems like No Sound after upgrading the firmware. In this case, you’ve to restore the original PS4 settings to fix it.
  • PS4 No Sound HDMI: Simple reasons like dust-filled in HDMI ports and damaged cables cause huge problems. So, take a soft cloth and clean the ports to remove the dust. If you find the cables connected between the devices are damaged, then get the new one.
  • PS4 No Sound After Rest Mode: Restart your PlayStation 4 console and check the problem is fixed. If you can’t fix it, then use the troubleshooting methods given below.

 

Basic Troubleshooting Steps: PS4 No Sound

It’s time to check out the primary methods that help in fixing the PS4 No Sound issue. So, follow the instructions carefully and execute them on your console.

  • Check the Volume Controller

Sometimes, users will mute the volume and thinks that there is some issue with the PS4 and audio devices (like headsets). So before going to use all those advanced methods listed below, check the volume.

If the volume is accidentally muted, then unmute and increase the volume control. Now, see whether you can listen to the audio while gaming or not.

  • Check for Hardware Issues

Due to some hardware glitches, we face No Sound issues while playing games on our consoles. The damaged HDMI port will cause audio issues.

So, it is the best way to check the ports and clean them with a soft cloth. If the HDMI port’s slot is damaged, then get it repaired as soon as possible to fix this issue.

Apart from that, the broken cables connected between the devices also lead to audio errors. Therefore, purchase a new cable and replace it on your console to resolve this PS4 No Sound issue.

 

Steps To Fix PS4 No Sound Issue

In case if the above basic methods failed to resolve the PS4 No Sound error, then use several other troubleshooting methods given below.

 

  • Step 1

Change the Input Display

Some users accidentally choose the wrong input device, and that’s why they come across these No Sound issues. In order to overcome this issue, choose other HDMI ports or other input on your TV.

In case if sound issues occur when you choose HDMI 1 port, then use HDMI 2 or HDMI 3 or other available ports on your TV

 

  • Step 2

Modify the Audio Device Settings on your PS4

According to some users, they have suggested that changing the audio device settings will fix the PS4 No Sound issue. Try executing the following procedure correctly on your PlayStation 4.

  1. On the PS4 Home Screen, press the Up-side button of your Controller.
  2. From the list of icons, select Settings.
  3. In the next step, you have to click on the Devices settings -> Go to the Audio Devices.
  4. From the Audio Devices, choose the Output to Headphones option.
  5. Now, select the All Audio option.

Finally, restart the video game and check the sound issue is fixed or still shows the same problem.

 

  • Step 3

Update System Software

Using older system software is also a major reason for causing audio issues on our PlayStation 4 consoles. Thus, download and install the latest versions of PS4 system software and fix this issue.

  1. Press the Up button on your Controller after seeing the Home Screen -> Click Settings.
  2. Go to the System Software Update.
  3. Now, you need to follow a few on-screen steps to complete the update process.

After installing the latest system software, check the audio is coming out while gaming on the PS4 console or not.

 

  • Step 4

Change the PS4’s Audio Output Settings

Without any knowledge, some users modify the audio output settings of their PlayStation 4 consoles. Incorrect sound output settings stop the audio on the console.

To fix it, you have to re-configure the audio output settings on your home video game console.

  1. Go to the Settings on your PS4 -> Under the list, select the Sound and Screen.
  2. You need to choose the Audio Output Settings -> Select the Primary Output Port.
  3. In the next step, you need to go with the Digital Out (Optical).
  4. Try checking all the supported audio devices -> Click OK to save the changes.
  5. Again go back to the audio output settings -> Select Audio Format (priority).
  6. Now, you need to choose the Bitstream (Dolby) option.

Relaunch the video game and check the no sound issue is fixed on your PS4 console.

 

  • Step 5

Restore PS4 to the Default Factory Settings

Changing the PS4 settings on your own corrupts the audio devices and causes other hardware issues. If the above solutions didn’t resolve the PS4 No Sound error, restore the PS4 settings to the default settings. For that,

  1. First of all, shut down your PlayStation 4.
  2. Now, press the power button and hold it until you listen to beep sounds two times.
  3. Take your Controller and press the PS button to go to the Safe Mode.
  4. You can find the Restore to Default Settings option -> Click on it.
  5. You can see the following message after selecting this option,

The settings will be returned to the default values. Are you sure you want to continue?.

  1. Here, you have to select the Yes to proceed further.

It takes a few minutes to restore the original settings of the PS4. Reboot your console and check the problem is solved.

 

  • Step 6

Modify the Settings for Headsets

If you’re using Headsets while playing the games and facing this No Sound issue, you need to change the PS4 settings for headphones, as shown below.

  1. Go to the Home Screen of your PS4 -> Now, choose Settings.
  2. Under the Settings menu, select Devices.
  3. Since we are talking about the audio issues, choose the Audio Devices option.
  4. Make sure that your headset is connected to your PlayStation 4 correctly.
  5. Under the Audio Devices, open the Output Device -> Choose the headphones that you’ve connected to PS4.
  6. To test your headset & mic, go back to the Audio Devices -> Choose the Adjust Microphone Level -> With the help of the slider, adjust the mic input level.
  7. Again you have to go back to the Audio Devices -> Select Output to Headphones -> Choose All Audio.

If you still face the same problem, then go through other methods given below.

 

  • Step 7

Initialize your PlayStation 4

If none of the above solutions didn’t fix the PS4 No Sound issue, then re-initialize the PlayStation 4. To do so, execute the below instructions.

  1. Turn your PS4 to Standby mode.
  2. Press the power button for at least 7 seconds or until you see the white lights start flickering.
  3. After that, connect the Controller using the USB -> Now, tap the PS button.
  4. Locate the Initialize PS4 option -> Hit the X button.
  5. Once you see the next page, select the Yes option -> Again tap on the X button.
  6. Thus, it starts the initialization process -> After that, restart your console.

Now, check the PS4 No Sound issue happens again while playing the games.

 

Tips To Avoid PS4 No Sound

  • If your PS4 is older, change the HDMI cables so that we can avoid poor connection issues and these audio errors.
  • Regularly clean the USB/HDMI ports on your PlayStation 4 console in order to detect & function the audio devices error-freely.
  • Always keep your system software of PS4 up-to-date because the older firmware causes these errors.
  • Handle your PS4 console and other audio devices carefully so that we cannot see any sound issues while gaming.

 

Contact Official Support

According to reviews by several users, they have resolved the PS4 No Sound with the methods explained in this article. Mostly, you can fix the audio problems and play the games by listening to the stunning sound effects.

In case if you still engage with the audio issues, visit the nearest Sony authorized store and take the assistance of the professional technicians.

They will repair the console and resolve the hardware issues that cause this issue. If nothing helps you, contact the Sony technical support team and ask them for their help.

If your PlayStation 4 console contains a warranty, then ask them to replace the damaged product with the new one.

 

Final Words: Conclusion

In final words, PlayStation 4 is a wonderful home video game console from Sony. It supports almost all the games and provides a smooth gameplay experience.

If the audio is not coming out while playing the video games, you can try the best methods given in this troubleshooting guide. Updating the firmware, changing the input/output audio settings, and repairing the hardware issues can fix this issue.

Have you come across any problem while applying the above steps? Then leave a message in the below comment box. We will clarify all your queries within no time.

Finally, share this post with your friends and provide your valuable comments that make us in enhancing our services.

  • Post last modified:February 23, 2022
  • Post category:Devices
  • Post comments:0 Comments

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