Fix PS4 NAT Type Failed

PS4 NAT Type Failed

PS4 NAT Type Failed is the one such error that PlayStation 4 users encounter while playing games on the consoles. If you tried your own tricks and failed to fix it, then try the techniques offered in this post.

This troubleshooting guide is especially for those users who want to play their favorite video games without any network errors. Let’s get into the details about this issue.

Network Address Translation also called NAT, transforms the public IP address to private IP address, and private to public IP address. With the help of NAT, the Internet Service Provider can connect a single public IP address to several clients at a time. Due to faulty network settings or network firewall issues, you will see this NAT Type Failed on your PS4 console.

Whatever it may be, the PS4 user can solve this NAT error and play the games smoothly.


PS4 NAT Type Failed: Problem Overview

To play the games online and communicate with other players, connecting our PS4 console to a faster and reliable internet is mandatory.

If our network doesn’t function well or disconnects repeatedly, then we can’t play the games error-freely. There are some users who always complain about a particular issue that is PS4 NAT Type Failed.

It is one of the frequently occurring issues while users are playing games on their home video game consoles. As we know that the functioning of the NAT is to transform public IP to private IP and vice-versa.

There are three different kinds of NAT, and they are:

  • Open – Type 1

In this type of NAT, your computer is straightforwardly connected to the internet.

  • Moderate – Type 2

You can access the internet through the router/modem because your device is connected to those network devices.

  • Strict – Type 3

In this Strict NAT type also, the computer is connected to the router, but without any open ports or DMZ setup.

Now, get some information on the reasons that cause this PS4 NAT Type Failed issue.

  • Improper network settings
  • Disabled Universal Plug and Play (UPnP)
  • You can also see this problem when you connected your PC to a router.
  • Internet service provider issues
  • Network firewall issues

After getting clear clarity on the reasons, check out the tricks that can fix this error on your device.


PS4 NAT Type Failed: Related Problems

To offer additional information, we are listing different areas where you can see this PS4 NAT Type Failed issue.


PS4 NAT Type Failed: Basic Troubleshooting Steps

The wait is over because we are listing out the basic methods that allow you to fix the NAT Type Failed on your PS4 console.

  • Manually Modify the PS4 Network Settings

We already said above that the incorrect network settings will be the major reason for causing this PS4 NAT Type Failed error.

Therefore, configure the PS4 network settings manually, as mentioned below.

  1. Press Windows + R -> Type cmd -> Click OK.
  2. It opens the Command Prompt on your desktop screen. Now, type ipconfig /all and press Enter.Type ipconfig all at the terminal
  3. It displays various values, such as IP address, default gateway, DNS server, and subnet mask. Note down all these values for future reference.
  4. Now, open the PS4 settings and navigate to the Network.
  5. Under the Network settings, click Set up Internet Connection.
  6. It offers two different options, Use Wi-Fi, and Use a LAN cable. You have to select the Use Wi-Fi in case if you are using a Wi-Fi connection. If you have connected to an Ethernet cable, then click Use a LAN cable.
  7. After that, select Custom -> Now, type all the values that you have noted above.
  8. In the next step, select Do Not Use under the Proxy Server section.
  9. Thus, it starts updating the settings. Once the Internet Settings updated message appeared, click Test Internet Connection.
  10. By this, you will get to know the NAT Type of your PS4 Internet Connection.
  • Enable UPnP

Enabling the Universal Plug and Play is another way to get rid of this issue on your PlayStation 4. It enables the devices connected under the same network can discover each other.

Moreover, the gaming performance and chatting with other people can be enhanced by enabling this UPnP.

  1. First of all, note down the IP address, Username, and Password of your wireless router.
  2. Double-click the browser icon to open it on your computer -> Type the IP address -> Press Enter.
  3. Now, enter the login credentials, such as Username and Password, and click Login.
  4. Navigate to the Advanced tab -> Select the Forwarding.
  5. In that, you can view the Universal Plug and Play (UPnP).
  6. Click the radio button beside it to enable the UPnP.
  7. Save the settings by clicking the Apply button.
  8. Finally, restart your router and wait until it connects to the internet.

Now, check the NAT Type is On by navigating to the PS4 settings -> Selecting the Network -> Click the Test Internet Connection.


Steps To Fix PS4 NAT Type Failed Issue

Is the PS4 NAT Type Failed issue appears again even after using the basic methods? Then follow the below sections to use some more techniques.


  • Step 1

Forwarding Ports for your Network

If the above method failed to solve the issue, then enable the Port Forwarding feature.

  1. In the above step, you have noted the IP address, Username, and Password.
  2. On your PC, open the web browser -> Go to the address bar and type the IP address -> Hit Enter.
  3. You need to log in to your account by giving the credentials.
  4. Navigate to the Forward Ports section -> Now, add the custom forwarding ports.
  5. Sony provides the following ports, so you can try them.
    1. 80(TCP), 443(TCP), 3478(TCP and UDP), 3479(TCP and UDP), 3480(TCP)Save the changes.
  6. After that, open the PS4 settings and choose the Network.
  7. Click the Test Internet Connection to check the NAT Type is On or not.


  • Step 2

Enable DMZ Server

Setting up the DMZ (Demilitarized Zone) is also one of the best methods to solve the PS4 NAT Type Failed error. If you don’t know how to enable the DMZ server, then go through the below instructions.

  1. Open the official website of your network and log in to your account with your credentials.
  2. From the Advanced section, go to the Forwarding tab.
  3. On the left-side panel, click DMZ.
  4. Select the Enable option to enable the DMZ server.
  5. Now, type the IP address to match with the IP address in your PlayStation 4.
  6. In case if you are using the NAT Filtering, like the NETGEAR router, then click Open NAT Filtering.
  7. After that, save or apply the changes that you have made.
  8. Restart the router to confirm the settings.
  9. Now, open the PS4 Settings and go with the Test Internet Connection under the Network section.

You will see the NAT Type is turned On and shows Type 1 or Type 2.


  • Step 3

Use Ethernet Cable

According to the users’ report, the PS4 NAT Type Failed error occurs when you use the wireless network. To play video games, some gamers connect to the internet via the Wi-Fi network.

But due to this Wi-Fi connection, we engage with this NAT type failed issues. That’s the reason why we recommend them to use an Ethernet cable to connect to the internet.

  1. First of all, unplug your PlayStation 4 from your wireless network connection.
  2. Now, take the Ethernet cable and connect it to your video game console.
  3. In the next step, connect the console to the wireless network of your router.

Check the NAT Type Failed issue is resolved after using the Ethernet cable or not. If you still see the same problem, then move to the following sections.


  • Step 4

Turn Off IPv6

Try disabling the Internet Protocol version 6 (IPv6) to resolve the NAT Type Failed issue on your PS4 console.

  1. Firstly, launch the web browser -> Type the IP address -> Hit Enter.
  2. Press Windows + X -> Click Command Prompt (Admin) -> Type ipconfig /all -> Press Enter. You can get to know the IP address of your router.Note down the IP address next to Default Gateway
  3. Provide the login details and click the Login button to enter into the main dashboard.
  4. Locate the IPv6 settings -> Disable it and enable IPv4.

After completing the above steps successfully, test the PS4 NAT Type Failed error is disappeared or not.


  • Step 5

Change DNS Server

Still, the NAT Type Failed trouble irritates you a lot? Then we are providing the last and the best method that is changing the DNS server.

In order to modify the DNS server, you can follow the given procedure.

  1. Open the PS4 Settings -> Click Network -> Select Set Up Internet Connection -> Choose the Connection Type.
  2. Under the IP Address Settings section, select Automatic.
  3. In the next step, you have to select Manual under the DNS Settings section.
  4. Enter the below values
    1. Primary DNS:
    2. Secondary DNS:
  5. Select Automatic if you see any options in the next steps.

Now, check the NAT Type Failed problem is solved, and you can play the games and chat online without any issues.


Tips To Avoid PS4 NAT Type Failed

You know what! You can escape from this NAT Type Failed error in the future if you follow the below tips.

  • The users who want to avoid this problem have to switch the internet from wireless to a wired connection.
  • Check the internet servers and wait if they are down to play the video games without any NAT Type Failed issues.
  • Make sure that you have fulfilled all the game requirements on your PlayStation 4 console so that you won’t see any error messages.


Contact Official Support

The above troubleshooting ways are the best ones that can definitely solve the NAT Type Failed on your PS4 console. After trying out all the methods also, some users will see this error message.

For those, we simply say that search for some other tips and tricks on the official forums, like PS4 forums, Reddit, etc. By following these steps, a few people can solve the issue.

In case if you failed to fix it, then open the official website of PlayStation 4 and contact the support team & tell them about the issue to get the instructions for solving it. Also, contact your Internet Service Provider if the issue is with your internet connection.


Final Words: Conclusion

On the whole, I can say that PlayStation 4 users play their lovable games on their consoles using the Controller. You just need to connect your console to a dedicated internet.

If you ever come across NAT Type Failed error message, then go through the methods discussed in this post. There might be several other tricks that solve this issue, but the above are the best ones.

For any queries or comments on this post, you can post them in the below box. Feel free to contact us to get assistance for any PC or gaming issue. Subscribe to this blog to get updates related to the new troubleshooting guides.

  • Post last modified:October 11, 2021
  • Post category:Games
  • Post comments:0 Comments

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