Last Updated on May 23, 2020 by Admin
Complete Guide on How To Fix Firefox Not Loading Pages
Me and my friends prefer to use Firefox browser. Recently, one of my friends was facing the Firefox not loading pages issue. He was unable to view any webpages or websites in his browser.
When I asked my friends, I found out that some have faced this problem but with certain websites only. There was so many aspects to this problem that I started to look deep into the matter. I have done research on the subject and found out how to fix this matter.
That’s why I am writing this blog. This blog will help you fix the Firefox not loading pages issue on the browser. But first we will take an overview of this problem.
Problem Overview: Firefox Not Loading Pages
Firefox not loading pages is an issue faced by many Firefox browser users. This problem has many variations. Sometimes, Firefox is unable to load a single page, sometimes multiple pages and at other times it is unable to load any webpage. The problem could be with the security site of the website. There can be some issues with an internet connection.
The browser may require a fresh start if being used from a long time. Some issues can also be with the settings of Firefox browser. Let’s start troubleshooting the Firefox not loading pages issue in the browser.
Basic Steps for Troubleshooting
The Firefox not loading pages issue can be easy to troubleshoot given it is caused by reasons that falls in the simple category. These steps are easy to perform in comparison of the rest of the blog. If they can fix your problem then you would have saved a great deal of time. Follow the steps as they are suggested below.
These steps can help you fix the Firefox is not loading pages issue. They can also speed up your browser by refreshing it. Restarting step will also enhance computer performance in case you were using it from a long period of time. If your browser is still not fixed then try the below-given methods.
Advance Troubleshooting Steps
In this section we have advance methods and steps to fix the Firefox is not loading pages matter. These steps are tested to solve your issue. Follow them in the order they are given below. We recommend you follow this order.
Problem with Extension
Users of the Firefox browsers can use multiple extensions to make work easier and add extra functionality to the browser. But these extensions can also put hurdles in the performance of browsers. Sometimes, they may cause the Firefox not loading pages matter. Follow these steps to fix the problem with the extensions.
- Click on the menu icon.
- Click on options.
- Go to Extensions & themes.
- Remove Extensions one by one by clicking on 3 dots.
We recommend that you remove all extensions one by one. Do this, until you can solve the problem. Once you have identified the extension which is causing the problem then add other extensions.
Windows Defender not Supporting Firefox
Windows defender is the default antivirus program which supports the Edge browser and may prevent other browsers like Firefox working properly. This may cause the Firefox not loading pages error. Follow these steps given to solve this issue with Windows defender and the Firefox browser.
- type “Windows Defender Firewall” in the search box.
- Now click on “Allow an app or feature through windows defender firewall”.
- Click on the change settings.
- Look for the Firefox browser and check it if it is not and click on ok.
Try the Firefox browser to load those pages. They should load fine. Now you have fixed the Firefox not loading pages issue. There should not be any problem in loading any pages. Still, if the pages are not being load on the Firefox browser then you should read the next paragraph.
Check for Firefox Settings
Some settings in the Firefox browser can lead to Firefox not loading pages issue. These settings may be network-related or proxy settings. Correcting them or disabling proxy can help in fixing this issue with Firefox browser. Follow these steps given below to fix the matter.
- Click the menu in Firefox.
- Click on the options.
- Scroll down to the bottom and click on the settings under the network setting.
- Make sure checked use system Proxy settings.
Once you have finished the above steps. Try reloading the page in Firefox browser. If they can’t load, restart the browser. Once it start loading pages you have fixed this issue. If you’re still facing the Firefox not loading pages issue then you should try with another method given below.
Scan Computer for Viruses
When facing the Firefox not loading pages issue then you should try the Windows defender to check your computer for viruses. Viruses can affect the browser performance and prevent pages from loading properly. This will result in Firefox not loading pages. Follow these steps.
- Click the Start menu and go to the settings.
- Click on update and Security
- Select Windows Defender option
- Click the Open Windows Defender Security Center button
- Go to Virus and Threat protection center
- Run the Quick scan
Wait for the scan to be completed. If any viruses are found then move them to quarantine or follow the on screen instructions. Now when you will use the browser to load the webpage, it should not face any difficulties. This means that you have fixed the Firefox not loading pages issue. If not, then move on to the next section.
The IPv6 Issue
IPv6 is an internet protocol version which is used by some additional browsers. This protocol is used as an alternate to the IPv4 protocol generally used by browsers. But this version of protocol can sometimes interfere with the normal working of browser causing the Firefox not loading pages issue. Follow these steps to fix this issue.
- Launch the Firefox browser
- Type “about:config” in URL.
- click on accept the risk and continue.
- In the search field
- Type this network.dns.disable.IPv6
- Click on the + icon button.
- Set the Value to true.
Disabling the IPv6 should fix the Firefox not loading pages matter and you should be able to browse those pages trouble free. In case you are facing the issue even after this step then try the next method in this blog.
Disable the DNS Prefetching
DNS prefetching is a Firefox browser-related feature which can cause Firefox is not loading pages problem. Though, this feature is to improve the performance of the browser. To solve this matter follow the steps as they are given below in this section.
- Type about:config in the url
- Enter “network.dns.disablePrefetch”.
- Click on the Toggle button to set the value to true.
After disabling the DNS prefetch your browser should load the pages it was unable to load earlier. You should be able to browse through Firefox browser without any problems.
Tips to Avoid this Problem in Future
The Firefox not loading issue can bother you again in the future. Some technical causes can prevent Firefox from loading webpages again. However, you can also save yourself from facing this issue in future again. Follow our advice to make sure you don’t run into this problem again. The advice is listed below.
These are some major steps which can help secure your browser and keep it in a healthy state. If you will follow these advices then most likely you will not face the issue with Firefox browser again in the future. They will help you minimize the chances of facing any other issue as well.
Contact Official Mozilla Support
A word of advice – when you are facing the Firefox is not loading pages issue and your problem is not fixed by the methods in this blog then you should get some support. There may be additional technical reasons which may cause the problem with your browser. Such problems can be only fixed by a technical support executive. So you can visit the official Firefox support page in case you want.
Final Words : Conclusion
This blog is written by an expert of browser matters with years of experience in fixing the browser. All the steps included in this blog are certified to solve your issue. The methods given in this blog are tested and work to fix the Firefox not loading pages problem. This blog should definitely fix your browser. If you are facing any difficulty with any step then you can drop a comment below.
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