Epson Printer Error Code 0x97: EASY FIX (Troubleshooting Guide)

Fix Epson Printer error code 0x97

Guide To Fix Epson Printer Error Code 0x97

Epson printer users sometimes face Epson printer error code 0x97 on their printers. This error is an unusual error and generally occurs after continuously using the printer for a very long time. Epson printer is unable to print any documents once error code 0x97 occurs on the printer. Surely, You want to know – How do I Fix Epson error 0x97?  Just read the detailed guide further.

To fix this issue unplug the printer from the power source, detach all the cable and USB attached to it.  Open the printer cover and look for any paper jam inside the printer. Clean it for any paper jam. You need to clean the printer from inside with damp lint-free cloth and printhead as well.

Many users have found this method most useful. Although we have covered all the methods to fix Epson printer error code 0x97. you will be able to fix this error on your own. Just read the detailed guide further.

Epson Printer Error Code 0x97: Problem Overview

Epson is a world-renowned brand and Epson printers are wonderful printing products. Printers from Epson are used by millions of people worldwide. Epson manufactures top quality printers with the latest technology features and optimal performance.

Epson printer error code 0x97 comes with a notice to turn off the printer and on. However, turning off and on the printer does not solve the problem. This error is caused due to some internal hardware problem rose after using printer continuously for a long period of time, normal wear and tear.

While assessing this issue we found that this error is common especially with WorkForce series printers. although it has been seen that this error can come up with any printer series.  In this post, we will guide you to fix this issue in easy steps. This error can be fixed by you, you will be able to fix all the issues related to Epson printer error code 0x97 with following models along with other models of Epson printer.

Epson workforce printer error code 0x97 (Models : wf-7620, wf-3640, wf-3620, wf-7610, wf-4630, wf-4640)

Epson Printer Error Code 0x97: Basic Troubleshooting Steps

We should check for basic things before we proceed further in this article. Sometimes, fixing simple things can fix the Epson printer error code 0x97 on the system. These steps may save you a lot of time and effort.

  • Restart the Epson printer
  • Change the port of Epson printer on Computer
  • Restart the computer and printer simultaneously
  • Make sure the cartridges are put inside properly
  • Test print a page from the Test button on the Epson printer

If the above methods cannot solve your problem then read more on this blog and Follow the below steps to fix this issue


Steps to Fix Epson Printer Error Code 0x97

Method 1

Reset the Cartridges in the Epson Printer

Epson printer error code 0x97 may occur due to cartridges losing its proper position. This is a internal hardware issue that may happen due to the prolonged use of the printer. You can solve this problem easily by yourself. Follow the below given steps

  1. Turn off the printer
  2. Get out the color and black cartridges
  3. Turn on the printer once and now turn it off
  4. Put the cartridges back in

Now when you will turn on the printer the error should be fixed and you should be able to print with your printer. But if reinserting the cartridges does not solves your problem then try the next step.

Also Read:-Guide to Troubleshoot Epson Printer Not Printing Problems With Easy Steps


Method 2

Clean the Printhead from Your Computer

Cleaning the printhead can fix the Epson printer error code 0x97. The printhead is an important internal hardware of the printer. A dusty printer head or Printhead can cause an error in the printer. Clean the Epson printer printhead by following these steps given below.

  1. Search “Control panel” in the search box on the bottom and open it.
    Searching “Control Panel” In The Search Box On The Taskbar
  2. Go to Devices and Printers.
    Device & Printer under control panel windows 10
  3. Right click on your printer and click on properties from option menu.
    Right-click and Select the Epson printer printing preferences under devices and printers
  4. Under the maintenance tab look for Head Cleaning option and click on it.
    Head Cleaning under maintenance tab of printing preferences to fix epson printer error code 0x97
  5. Follow the next screen instruction.

Let the printer clean the head itself. Wait for the process to complete and restart the computer and printer. If cleaning the printer does not solve the problem then try the next method.


Method 3

Align the Epson Printer Printhead

Improper alignment of printhead can also cause the Epson printer error code 0x97. You can fix this internal hardware issue by aligning the printhead. This is a simple process just follow the below-given steps.

  1. Go to Start Menu  All Programs  Epson Printers.
  2. Select the Maintenance tab.
  3. Click on the Nozzle Check.
    Nozzle check under maintenance tab of printing preferences of Epson printer
  4. Follow the on-screen instructions.

After the alignment is done your printer may be fixed. If still facing the problem, then try the next method to fix the problem on your Epson printer.


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Method 4

Check Epson Printer for Jam Papers

Jam papers in the printers can cause the internal hardware to malfunction. You should check the printer roller for any jam papers inside. Follow these steps to check inside the printer for papers stuck.

  1. Turn off the printer.
  2. Pull out the power cord.
  3. Open the panel of the Epson printer.
    Opening panel of epson printer and checking paper jam to fix error code 0x97
  4. Take out the cartridges
  5. Check to see if there are any papers stuck in the roller.

Now the Epson printer error should be fixed. If print rollers are fine then you should troubleshooting wizard as told in the next paragraph.

Method 5

Use the Printer Troubleshooter Wizard

The built-in troubleshoot wizard in Windows 10 can help you fix the Epson printer error code 0x97 problem on your computer. Some improper hardware alignment can cause this error for Epson printer and troubleshooting wizard can fix this problem.

Follow these steps to troubleshoot your Epson printer

  1. Go to Start menu & Select the Settings option.
    Select The Settings Option in windows 10
  2. Go to Devices.
    Select devices under windows settings in windows 10
  3. Click on Printers and Scanners.
    select printer & scanners under devices in windows 10
  4. Now click on your printer and click on Manage Option.
    click on Epson Printer and click on the manage option Under Printer & scanners
  5. then click on run the troubleshoot option.
    Clicking on run the troubleshooter to fix epson printer error code 0x97
  6. Follow the screen instruction.

Let the troubleshoot wizard run and follow the on screen instructions. After completing the troubleshooting the printer may be able to print documents once again.

Method 6

Cleaning the Printer from Inside

Epson printer error code 0x97 can also occur due to dust inside the printer. It is advisable to clean the internal hardware of the printer from inside. You can use a clean piece of cotton dipped in medicinal alcohol for cleaning the printer. Follow the below steps to clean the Epson printer

  1. Turn off the printer
  2. Disconnect the printer from power point and computer
  3. Open the top cover
  4. Use a dry cloth to remove all the dust from inside
  5. Run the cloth dipped in alcohol on platen
  6. Let it dry
  7. Use pin to remove dirt in any hole
  8. Close the top cover


Tips to Avoid Epson Printer Error Code 0x97

If you can follow our advice in the future, you can avoid Epson printer error code 0x97 from disturbing you again. Maintaining your Epson printer and taking care of internal hardware can save you from Epson printer error.

  1. Keep the printer roller clean
  2. Always replace old cartridges with new cartridges
  3. Keep the cartridges nozzle clean
  4. Clean regularly the inside of the Epson printer

If you take care of the above mentioned things then probably you should not face Epson printer error.


Contact Epson Service Center

If trying the above methods cannot fix Epson printer error code 0x97 then you will need to contact customer support. Reason can be a complicated hardware issue that is beyond the reach of this blog and requires hardware support. You can reach the Epson printer support by clicking on this link.


Final Words: Conclusion

We hope your Epson printer error code 0x97 can be fixed by following the suggestion in our blog. Do let us know your thoughts in the comments below. Also share this blog with your friends so they can also get benefit from it. If you need to ask anything then feel free to ask below in the comments section.

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