Many gamers are complaining that their Dell XPS is not turning on when they press the power button. If you belong to the same category, then you’ve landed on the right post.
Since there are several victims, we came here to offer the best ways to troubleshoot the Dell XPS Won’t Turn On issue. Just scroll down and follow the below sections carefully to know more about this issue.
Dell is one of the leading multinational companies in this world. It manufactures different products, let’s say computers, laptops, keyboards, mice, gaming devices, and a lot.
It owns a huge number of consumers worldwide because of providing quality products to them. That’s the reason why users undoubtedly purchase Dell products.
In recent times, Dell XPS users are facing problems with their devices. When they press the power button, it neither starts nor shows any image/graphics on the screen.
It could be due to a damaged power button, outdated GPU card drivers, or any others. To tackle this issue, you need to move to the next section.
Dell XPS Won’t Turn On: Problem Overview
Dell XPS is a premium-quality laptop that uses advanced cutting-edge technology. Compared to normal laptops, it contains high-end features that benefit the users a lot.
Since its release, it gained huge response and purchased it from the store and online. The battery life is very long, so you can work for more hours on a single charge.
Moreover, Dell XPS laptops are equipped with Intel Processors, which process the tasks faster. The picture quality and sound quality are awesome.
Like this, there are many other extraordinary features implanted in this laptop. But there are a few people who engage problems with their Dell laptops.
According to their statement, the Dell XPS Won’t Turn On when they tap on the power button. You can see this kind of behavior with the Dell XPS laptop only due to the following reasons.
The major causes of this problem are shown above, and you can resolve it by applying the appropriate solutions given below.
Dell XPS Won’t Turn On: Related Problems
Dell XPS Won’t Turn On: Basic Troubleshooting Steps
There are some basic tricks that you can use in order to fix the Dell XPS Won’t Turn On issue.
Check your Power Supply Unit
Some users say that even after charging the battery for an hour, their Dell XPS laptop is not turning on. If the same happens to you, you have to check the main power supply unit.
If there are any power issues with the wall socket, then it won’t charge the battery. But you think that the battery is charged and have some hardware issues with your laptop when it won’t start.
Before going to the next method, check your power supply by charging your mobile phone. If you found any issue, then call the electrician and get it fixed.
In case if Dell XPS Won’t Turn On occurs when there are no power issues, then go to the following methods.
Power Cycle your Dell XPS
Sometimes, this kind of problem gets fixed after performing the hard reset. So, try to execute the below instructions on your Dell system.
- First of all, make sure that your Dell laptop is turned off and remove the power cables from it.
- At the same time, unplug the external devices (if connected) from your laptop.
- Now, press the power button and hold it for at least 20 seconds.
- By doing so, the entire residual power gets drained from the Dell XPS laptop.
- In the next step, connect the charger and press the power button to test whether it is turning on or not.
Check the AC Adapter
Are you using Dell XPS Laptop from so many years? Then take a look at the AC Adapter that you use to charge the battery. Why because if the adapter is damaged, then it won’t charge the battery.
And without a battery, your Dell laptop will not start even after pressing the power button multiple times. So, connect the AC Adapter to your Dell XPS and check whether you can see the charging light.
If you didn’t see any indicator light, purchase a new set of AC Adapter.
Steps To Fix Dell XPS Won’t Turn On Issue
If the above basic tricks didn’t help you, then go through the below methods to turn on the Dell XPS laptop without fail.
- Step 1
Unplug External Storage Devices
Have you connected any removable/USB storage devices to your Dell XPS? Then immediately remove them from the device. Your laptop might be trying to boot from a different device (USB drive) and that is the reason why it is not starting.
So, remove the external sources and check if the problem is solved or still persists. Use the following techniques if the Dell XPS is not turning on.
- Step 2
Remove & Re-insert Battery
In most cases, the battery is not removable on Dell XPS laptops. But if you are capable of removing it, then replace it with a new battery.
The battery stops working when it is expired, and that’s why it won’t charge even when you plug the adapter the whole day. In case if you don’t know how to insert the new battery, visit the store or take the help of a professional who can handle all these things.
- Step 3
Try Boot into Safe Mode
Sometimes, the Dell XPS turns on, but it will not boot into your Windows 10/11. This happens due to third-party applications and conflicting softwares installed on your laptop.
In this situation, you have to boot your device in safe mode. In safe mode, it will load only the pre-installed apps and default settings.
Once you see the home screen, uninstall all those programs that cause this issue. After that, check the Dell XPS Won’t Turn On issue is fixed.
- Step 4
Run the Antivirus Software
Apart from the above, the computers or laptops will not boot when the files are corrupted or infected. And it happens only when you install the apps from infected websites.
The best solution to get rid of this issue is running the antivirus software to clean the infected files. Therefore, turn on the Dell XPS laptop and boot into the safe mode and run the antivirus software.
Then it will scans the entire device and check the virus infections. Moreover, it will automatically remove the infected items from the device.
- Step 5
Reset your System BIOS
If the above solutions didn’t fix the issue, then clear the CMOS in order to reset your BIOS. By resetting the BIOS, it will restore the default settings.
Mostly, the Dell XPS Won’t Turn On problem gets resolved after performing this trick. You can read the user manual of your Dell XPS laptop in order to reset the BIOS.
- Step 6
Factory Reset your Device
Sometimes, the Dell XPS laptop turns on, but it will neither start nor allow you to perform any tasks. In this case, factory resetting the device is the best option that we suggest to you.
Remember one thing! It should be your last priority because it will remove all the files from your laptop. Factory reset will restore the default or original settings on your Dell XPS.
By this, you will not face any more problems while starting or booting the device. In case if you want to restore the deleted items, then use any best data recovery software.
Tips To Avoid Dell XPS Won’t Turn On
Contact Official Support
In most cases, battery-related problems will make you fall under these issues. And you can resolve them by using the given troubleshooting methods.
But there may be a chance of not turning on your Dell XPS after applying all those tricks. In that situation, find the nearby Dell Store and take your Dell XPS laptop to repair by the technician.
If you want, you can contact the Dell Support Team directly and explain the scenario. They may provide any different instructions that solve this issue.
In case your Dell XPS is new and not turning on, then return the damaged one and ask them to replace it with a new laptop.
Note: Don’t disassemble your Dell XPS Laptop when it is under warranty period.
Final Words: Conclusion
In conclusion, I conclude that Dell XPS Won’t Turn On issue is definitely fixed with our tricks. By following the basic tips given in this post, we can never face this issue in the future.
If you still have any doubts about this article, leave a message to us via the comment box. Even you can share your instructions that resolve this issue.
Whenever you come across any technical issue with your Dell XPS laptop, feel free to contact us. We are here to provide our services at any time.
We request you to provide your valuable comments on this troubleshooting guide and share it with your friends once you’ve fixed it.