CIV 6 Display Device Has Failed

Fix CIV 6 Display Device Has Failed

CIV 6 Display Device Has Failed is one of the irritating errors that occur while launching or playing it on our Windows 10/11 PCs. If you’re currently facing this issue, go through this article till the end.

Civilization 6 (Sid Meier’s CIV 6) is the best strategic video game developed by Firaxis Games and 2K Games. We can download and install this Civilization VI game on our computers and consoles.

Many players are fond of playing this strategic video game on their devices. But a few of them are saying that they are seeing the following error message while launching or after playing it for some time.

Display device has failed. Please ensure your display drivers are up to date.

Gamers are shocked after seeing this error pop up on their screen and tried restarting the device and game to fix it. But they are still facing the same problem due to some hardware and software reasons.

If you want to know the complete information about it, read the below paragraphs carefully.


CIV 6 Display Device Has Failed: Problem Overview

People always want to try different games to enjoy, excite, and experience a thrilling feel. For them, Civilization 6 is the best choice.

It is basically designed as a strategy game that revolves around making decisions and strategies to gain high power and support from various areas, such as the military, technology, etc.

In order to play the game effectively, some players modify the graphics settings. Instead of using the lower graphics, they turn the settings to high.

Due to this, they are unable to play the Civilization 6 game on their Windows 11 PC. It shows an error message, stating Display Device Has Failed.

Not only that but there are some other people who face the same issue when they turn on the Anti-aliasing feature. Apart from that, they are a few more reasons that trigger this CIV 6 Display Device Has Failed issue.

  • You might be using the older graphics drivers on your Windows 10 or Windows 11 PC.
  • Insufficient permissions to play or modify the in-game settings of the CIV VI.
  • Even this problem happens when you’re running an outdated Windows OS.
  • Conflicting apps like antivirus might cause this issue on your computer.
  • GPU Overclocking is enabled on your device.

Let’s get to know the troubleshooting methods that resolve this problem on your system.


CIV 6 Display Device Has Failed: Related Problems

Now, check out a few more variations of this CIV 6 Display Device Has Failed issue, along with their solutions.


CIV 6 Display Device Has Failed: Basic Troubleshooting Steps

First, start with the primary steps that may help you in fixing the CIV 6 Display Device Has Failed issue on your PC.

  • Restart your PC and Civilization 6 Game

Restart your Windows computer immediately after encountering this type of problem. There are many chances of clearing this error after rebooting the system.

  1. Press the Windows logo on your keyboard -> Choose the Power option -> Click the Restart icon.

After rebooting, relaunch the Civilization 6 game and see if the same error shows or not.

  • Run the CIV 6 in Admin Mode

Players forgot to launch the Civilization 6 game with administrator rights. Due to these insufficient permissions, it cannot allow us to play the game on our devices.

That’s the reason why we suggest you to rerun the CIV 6 as an administrator. For that,

  1. Press Windows + E keys on your keyboard to open File Explorer on your Windows 11.

  2. After that, open the installation folder of the Civilization 6 game.
  3. Locate and right-click the executable file of CIV 6 and choose Properties.

  4. Under the Compatibility mode tab, enable the Run this Program as an administrator option by checking the box.

  5. Save the settings by pressing the OK and Apply buttons.

Now, check whether the CIV 6 Display Device Has Failed error occurs again or not.


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Steps To Fix CIV 6 Display Device Has Failed Issue

Don’t wait anymore! Start using the advanced methods given in this section so as to solve the Display Device Has Failed issue that occurs while launching or playing the Civilization 6 game.


  • Step 1

Turn Off Antivirus Software

Antivirus and firewalls are the protection applications that safeguard our desktops from unwanted traffic and virus infections.

Since it is designed to block unknown apps, it might be stopping you from playing the Civilization 6 game. To avoid the occurrence of this error message, you have to disable both your firewall and antivirus temporarily before launching the game.

If the problem repeats even after turning off your antivirus, then re-enable them and move to the next method to fix it.



  • Step 2

Upgrade Video Card Drivers

To play video games, the graphics card on your computer has to work properly. And it only happens when we use compatible and up-to-date drivers on our devices.

When you’re seeing this CIV 6 Display Device Has Failed error, take a look at your graphics card drivers. If you haven’t upgraded the GPU drivers, then do it now to fix it.

  1. Press Windows + R -> Type devmgmt.msc -> Click OK.

    Enter devmgmt.msc in the Run box

  2. Expand Display Adapters -> Right-click the GPU Card -> Choose the Update Driver option.

  3. After that, select the Search automatically for the updated driver software option.
  4. Thus, it starts downloading and installing the recently released video drivers from the manufacturer’s site.

After upgrading, restart your PC and check if the problem is fixed or not.


  • Step 3

Set the Graphics to Low

Many gamers have complained that this error pops up after setting the graphics to high. If you belong to the same case, then set the in-game graphics settings to low, as shown below.

  1. First of all, start the Civilization 6 game -> Open the Menu -> Choose Settings.
  2. Under Settings, go to the Graphics tab.
  3. Now, you will see all the video settings. Thus, change those graphics settings to low.
  4. Save and exit the game.

After that, relaunch the CIV 6 on your Windows 11 and test if the issue is solved or still persists.



  • Step 4

Upgrade Windows 11 and CIV 6 Game

It is not only important to upgrade the video drivers but also mandatory to keep their Windows 11 OS up-to-date. Microsoft releases regular updates to fix the bugs and issues.

If you didn’t install those recent patches, then it is the reason for causing the Display Device Has Failed while playing the CIV 6 game. So, open the Windows Settings and install the latest Windows 11 patches on your computer.

In addition to that, the outdated version of Civilization 6 is also very dangerous because it will show many issues, including crashing, stuttering, freezing, etc.

Therefore, open the 2K Games official website and check for the latest versions of CIV 6. If there are any such updates, then download and install them on your PC to overcome these errors.



  • Step 5

Turn Off Anti-Aliasing

Is Anti-Aliasing Mode turned On in the Civilization 6 game? Then it will be the major reason for causing these errors. If you really want to stop this nonsense, then immediately turn off anti-aliasing by using the below procedure.

  1. Firstly, launch the CIV VI game on your Windows 11 -> Open the Menu and select Settings.
  2. Under the Graphics tab, search for the Anti-Aliasing option.
  3. Once you find it, disable it -> Save the settings and close the game.

Now, relaunch the CIV 6 freshly to check out if the problem appears or not.

  • Step 6

Disable GPU Overclocking

When we come across some official forums, we found a few threads posted by the CIV 6 gamers saying that disabling or turning off GPU Overclocking also fixes the Display Device Has Failed issue of CIV 6.

If the above methods didn’t show any positive results, then see if the GPU Overclocking is enabled or disabled on your Windows 11. In case if it is turned On, then open the BIOS menu and turn off the Overclocking option.


  • Step 7

Uninstall & Reinstall DirectX 11

At last, try uninstalling and reinstalling the DirectX 11 application on your Windows computer. It is the only solution left to you in order to fix the CIV 6 Display Device Has Failed problem. Through Windows Registry Editor, you can uninstall DirectX 11 on your PC.

After completing the removal process, open the official website of Microsoft and download the DirectX 11 app. Complete the installation process and check if the issue is fixed or not.


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Tips To Avoid CIV 6 Display Device Has Failed

  • Before installing this Civilization VI game, make sure that your Windows PC satisfies all its requirements, especially GPU Card.
  • Keep the video drivers, CIV 6, and Windows Operating System up to date all the time in order to stay away from these errors.
  • Once you decided to play this strategy game, open the Task Manager and shut down all those unnecessary and problematic apps to overcome this issue.


Contact Official Support

The Display Device has Failed error in Civilization 6 game can be compromised after troubleshooting it with the above methods. Mostly, you no longer face this problem again while playing it on your computer.

If it really does, then we recommend you to take an extreme step, and that is to uninstall and reinstall the CIV 6. Sometimes, a clean reinstall of Civilization VI also fails to fix it.

At that moment, try a few more steps, like posting the query on your Reddit account and waiting for the answers from experts. Or else go through the related forums and communities.

As a final try, you can directly contact the 2K Games Technical Support Team and ask for their assistance in fixing


Final Words: Conclusion

In conclusion, Civilization 6 is a wonderful strategy video game from 2K Games. There are appropriate solutions for almost all the problems of CIV 6, such as crashing, freezing, etc.

Similarly, the CIV 6 Display Device Has Failed can also be resolved without any doubts. If you don’t understand any of our tricks, simply contact us via the comment box.

Those who are technically sound and fixed it with their own techniques can share those instructions with us. Users can feel free to post their comments once they successfully get rid of this problem.

Finally, share this valuable troubleshooting guide with your friends and family members. Thank you so much for your love and support.

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