Troubleshooting Guide to Fix Google Chrome Not Responding problem

Last Updated on March 29, 2020 by Admin

fix-google-chrome-not-responding

Guide on How to Fix Google Chrome Not Responding Issue in Simple Steps

Google chrome is the latest modern browser from Google. Chrome browser is used by maximum number of internet users across the globe for browsing web pages. Chrome browser is a wonderful application which is also available on smartphone devices.

Google chrome is not responding is an issue which is sometimes faced by chrome users. Users may face chrome is not responding issue on their computer or laptop for a variety of reasons. The user becomes unable to browse internet when Google chrome is not responding.

Google chrome not responding: Problem Overview

Technical reasons affects the performance of chrome browser and causes Chrome is not responding issue on the computer. Opening too many tabs at once, some script on a webpage or some problem from server on one of the browsing pages can also cause Google chrome not responding constantly on the system.

Many users of chrome browser have reported that they sometimes experiences browser not responding / freezing problem. When Google chrome keeps not responding / freezing the user is unable to click on anything on the webpage he or she is visiting, sometimes whole browser get stuck completely.

If you are wondering how to fix google chrome not responding?

Read this detailed guide to fix chrome is not responding problem and use chrome swiftly on your computer.

Basic Troubleshooting

We should start with some basic check before we get ourselves in to the complexity of the matter. We aim to save your precious time hence we have come with most simple and basic reason to fix the Google chrome is not responding problem.

  • Check your internet connection that it is working fine
  • Close any other applications to free ram and CPU resources
  • Restart Chrome browser for once
  • Restart your computer and try the chrome browser

The above steps should fix the chrome is not responding problem on the computer. However, if the problem persists then you should explore more complicated aspects of this problem and try these steps given below.

Steps to Fix Google Chrome Not Responding

 

  • Step 1

Disable All Chrome Extensions

When you face the chrome is not responding issue with your chrome browser then this is the first thing to try. You should disable all chrome extensions in the settings. Extensions may interfere with the functions of chrome browser and cause it to become non responsive. Follow these steps to disable chrome extensions

  1. Click the three dot icon on the top right corner of the chrome browser.
  2. then click on the more tools option and select the Extensions option.
  3. In the new window click on the blue button on every extension.

Now restart the chrome browser. Chrome should work fine. This means that one of your extensions is causing the Google chrome is not responding problem.

Still facing the chrome is not responding issue then try the next method.

  • Step 2

Clean the Chrome Browser

Modern Chrome browser comes with the facility to clean harmful software from computer which may cause problems to the chrome browser. You should use this facility to fix the Google chrome is not responding problem. Follow these steps given below

  1. Go to Chrome Menu (Click on the icon in the top right corner).
  2. Click on the settings icon in the window.
  3. Expand the Advance menu in the left pane.
  4. Scroll down and click on the Reset and clean up option.
  5. Click on the Clean-up Computer menu.

Follow the on screen instructions to clean the computer. Restart the browser when you are done. Also, restart the computer if you are prompted to do so. Cleaning up process should fix the Google chrome is not responding issue on the computer.

If you are still facing the chrome is not responding issue then try the next chrome not responding fix.

 

  • Step 3

Reset All Chrome Settings to Default Factory Settings

You should reset all your chrome settings to fix the Google chrome is not responding issue. This method is most likely to fix the chrome not responding issue on your computer. Perform the steps as given here.

  1. Click on the top right corner of chrome browser.
  2. Select the Settings option in the window.
  3. Click on the Advance menu option in the new window.
  4. Now select the Restore settings to their original default option.
  5. Click Reset in the new window that opens

This resetting option should fix Google chrome is not responding problem. When you will restart your chrome browser it should work just fine. When the issue is not solved then see the next paragraph.

 

  • Step 4

Add the Chrome Browser to Windows Firewall Exception

Sometimes, the Windows built-in firewall system may interfere with the browser application and cause the Google chrome is not responding problem. Firewall may not recognize chrome browser as genuine software as chrome is not developed by Microsoft.

Perform the next steps on your computer to add chrome browser to Windows firewall exception list.

  1. Type in “windows firewall” in the box on the taskbar.
  2. Click on Windows defender firewall from the search result.
  3. Click and select the Allow an app or feature through the windows defender firewall option.
    Now click on the Allow an app or feature through windows defender Firewall
  4. Look for the Change settings button and click on it.
    Click on the change settings
  5. Click on Allow another app.
    This will enable Allow another program
  6. now click on browse option.
    Now Click On Browse.
  7. Select Google Chrome browser from the list of programs.
    nots
    Note: You can find the google chrome path “C:\Program Files (x86)\Google\Chrome\Application”.
  8. now Click on Add then click OK.

Now you have successfully added the chrome browser to the Windows firewall. Restart your computer and check whether the chrome browser is working or not. If the Google chrome is not responding error is still not fixed then you should read the next paragraph.

 

  • Step 5

Clear Cache Cookies and Browsing History from the Chrome Browser

When you are facing Google chrome is not responding issue on your computer then you should try this method. Chrome browser can become non responsive due to excess of cache data and browsing history. Lots of cookies can also cause troubles for chrome.

Follow these steps to clear cache, cookies, and history on browser

  1. Click on the top right corner menu icon in chrome.
  2. Select the settings option.
  3. Click on the Advance Tab in the new Window that opens.
  4. Now click on Privacy and Security.
  5. Now Click on clear browsing data.
  6. In the next window select all checkboxes named.
  7. Cookies and other site data, cache images and fils, site setting and hosted app data.
  8. Now click on the Clear Data button.

After completing the above steps wait for the chrome browser to delete all data. When you will restart chrome browser then the chrome is not responding issue should be fixed. If you are stil facing the problem then read the next paragraph.

 

  • Step 6

Update Chrome Browser to Fix Not Responding Issue

Google chrome is not responding issues may occur because of an outdated version of chrome browser. If your chrome browser is not updated recently then latest apps or advance javascript on a webpage can cause chrome is not responding problem.

Perform these steps on your computer to fix Google chrome is not responding and run browser smoothly

  1. Launch the Chrome browser.
  2. Click the menu in the top right corner of the browser.
  3. Select the About Google Chrome from left option menu.
  4. The new window that opens will search for any available updates.

Let the Chrome download and install all the necessary updates. The updated browser is expected to recover from Google chrome is not responding error. Try the next method if your problem still persists.

 

  • Step 7

Scan Your Computer for Viruses to Fix Google Chrome is Not Responding Issue

If you have viruses on your computer then it can also lead to the chrome is not responding problem. To fix this problem you must scan your computer for viruses.

  1. Launch your antivirus application window
  2. Look for the Scan section
  3. Select the Full scan or Full computer scan
  4. Let the antivirus run the full scan on the computer

Scanning should fix the chrome is not responding problem on your computer. It will remove any antivirus on your computer.

If you do not have antivirus then you should buy one. There are many antivirus products on the market. Some of the good ones are MacAfee, Bit Defender, Kaspersky, and Quick Heal.

Read the next paragraph for more advance solutions to fix Google chrome is not responding problem.

Advance Troubleshooting Steps to Fix Google Chrome Not Responding Problem

  • Step 1

Close Chrome Previous Tabs in Task Manager

When you are using chrome for longer period of time and working on multiple tabs then these tabs can cause the Google chrome is not responding problem. You need to close extra tabs in such a scenario. Sometimes, a tab is not properly closed. This means that the tab is still running in the background. Follow these steps to close all tabs properly in chrome browser

  1. Press Ctrl+Shift+Esc buttons simultaneously.
  2. In the task manager, select the processes tab.
  3. Under the Tab choose chrome related processes and click on End Process button.

Keep repeating the process until all chrome related tasks are not ended. When you will start the chrome browser again then it should work fine. Otherwise, read the next paragraph.

 

  • Step 2

Run SFC Scan to Fix Chrome is Not Responding

Crucial files related to chrome browser can become corrupt for several reasons. This can lead to Google chrome is not responding issue. You need to run the SFC utility to fix corrupt files. First you need to run the SFC scan. Follow these steps as given below

  1. Click on Start menu.
  2. Type in “cmd” in the box.
    Search “cmd” In The Search Box On The Taskbar
  3. Right-click on the command prompt option.
  4. Choose to run as administrator option.
    right-click on command prompt and select run as administrative
  5. In the console window type sfc /scannow and press enter.
    In The Command Prompt Type sfc scannow

Let the utility run and scan for corrupt files on the system. This utility will automatically fix all corrupt files. The chrome is not responding problem should be solved on your computer. Otherwise, try the next method.

 

  • Step 3

Clear the DNS Cache

When Google Chrome is not responding on your computer then the reason could be a crucial technical aspect. DNS cache could resolve the chrome is not responding. Follow the steps given below to troubleshoot this problem

  1. Search “cmd” in the search box on the bottom.
    Search “cmd” In The Search Box On The Taskbar
  2. Right click on Command Prompt and select Run as Administrator option.
  3. Enter the command “ipconfig /flushdns” and press the enter button.
  4. Now type “Netsh winsock reset again” press enter.

Now Re-start Your Computer

The above command will perform some crucial actions and clear the DNS cache from your system. Now the chrome is not responding issue should be resolved. If you are still facing the problem then try the next method.

 

  • Step 4

Uninstall and Reinstall Chrome Browser to Fix Chrome is Not Responding

When none of the above methods works then you should try uninstalling and reinstalling chrome as the last resort. Having a fresh installation of chrome browser with the latest version and new files will cause no troubles for the user. See how to uninstall and reinstall the Chrome browser.

  1. Click on the Start menu and select settings.
    Select The Settings Option
  2. Click on Apps.
  3. click on App and features.
  4. Select Chrome from the list of apps and click on Uninstall.

Let the system uninstall chrome and all of its components from the computer. Once the uninstallation is done visit the official chrome website. Download the latest version of the chrome browser most suitable for your operating system on this website.

Tips to Avoid Google Chrome Not Responding

You can avoid issues with chrome browser by taking care of certain things. Maintaining your computer properly can save you from time taking issues with chrome browser. Follow these tips to avoid facing Google chrome is not responding issue on your computer.

  1. Avoid using multiple tabs on Chrome
  2. Keep the C drive clean of junk and useless files
  3. Keep an antivirus program on your computer
  4. Avoid visiting websites with heavy programs or script running in the background
  5. Avoid using Chrome with free public wifi networks

Final Words: Conclusion

We hope that you find a solution for the Google Chrome is Not Responding problem. We have covered almost every important step that can be helpful in solving the chrome is not responding issue. We have given steps for most crucial steps to fix this problem.

 

Please let us know your thoughts in the comments below. Your comments encourage us to write more effective blogs. You can also ask any questions if you have regarding this blog. If you need help with something else then also we are happy to help. Do let us know in the comments below.

Leave a Reply