Fix XP Pen Not Working

XP Pen Not Working

XP Pen Not Working

Have you engaged in any issue with your XP-Pen Tablet or Pen? Is XP Pen Not Working while using it on your Windows PC? You are not alone.

This troubleshooting guide is for you to fix this problem. You can get the tips and tricks that completely resolve the XP Pen Not Working issue.

Many users are using XP Pen tablets for drawing, painting, and sketching with its Pen. One can easily and effortlessly use this XP Pen tablet to draw anything, such as diagrams, pie charts, graphs, animation, etc.

But due to some reasons, like outdated tablet drivers, low battery issues, and others, XP Pen stops working on our PCs. If you are currently facing this problem, then read this article until the last sentence to know full information about it.


XP Pen Not Working Problem Overview

Presently, there are dozens of brands that allow us to paint or draw using digital pen and tablet. XP-Pen is one such brand that is most popular in producing graphics-related gadgets.

Professionals connect their XP-Pen tablets to their Windows computers and use the pen to draw or sketch, or paint. It is one of the best gadgets to create animated images, images, and many more.

XP-Pens are the cheapest and user-friendly gadgets available in the market. But while using it on the PCs, it doesn’t recognize the movements when we draw on the tablet.

Both XP-Pen tablet and pen stops working and troubles us to finish our tasks. Researching on this particular issue, we conclude the following are the reasons for this XP Pen Not Working problem.

  • If the tablet drivers are outdated, then it won’t work at all until you install the latest versions.
  • The damaged pen is also one of the reasons for this issue.
  • Apps on your Windows PC might be conflicting with the XP-Pen.
  • Faulty settings
  • The cables of tablet and pen that we use to connect to the PC are damaged or loosely connected.
  • Low battery problems

Now, move towards the following sections to know the basic and advanced tricks that can fix it on your computer.


XP Pen Not Working Related Problems

XP Pen Not Working occurs in multiple operating systems and in various types. Some of them are discussed in this section, along with the solutions.


XP Pen Not Working Basic Troubleshooting Steps

The users who want to resolve this XP Pen Not Working issue can use the following basic methods.

  • Disconnect & Re-Connect XP-Pen Tablet

When your XP Pen is not working on your PC, you have to remove the cables connected to your tablet. After that, restart the computer and reconnect the cables again to the XP Pen tablet.

Now, check the XP Pen tablet and pen are working correctly or showing the same issue.

  • Check for Hardware Issues

Due to some hardware issues, we face XP Pen Not Working problem. Follow the below guidelines to fix these hardware failures.

  • It might be the damaged USB port that causing this issue. So, remove the cables of your tablet and reconnect it to another USB port. Check the XP Pen is working on your PC or still troubling you.
  • To know whether the XP Pen is damaged or working well, you need to plug it into another computer. In case if the XP Pen works without any errors, then the problem is with your PC.

If the XP Pen does not work in other devices also, then the issue is with the XP Pen tablet or pen. Move to the following methods to overcome this issue.

  • Charge the XP-Pen Battery

If the XP Pen’s battery is low, then it is quite common to face such problems. Therefore, you have to charge the XP Pen fully in order to work with it error-freely.

Is XP Pen Not Working issue occurs even though the battery fully charged? Then there are some more methods that can fix this trouble.



Steps To Fix XP Pen Not Working Issue

If the XP Pen Not Working does not solve with the basic ones, then use the following advanced steps to fix it.


  • Step 1

Update the Tablet Drivers

One of the main reasons why your XP Pen troubles you a lot is expired or incompatible drivers. I think you forgot to install the latest tablet drivers on your Windows PC.

Don’t worry! Now, you can install those drivers and make the XP Pen work as usual. You can complete this task (driver update) either manually or automatically. To update the drivers using the manual method, follow the below steps.

  1. Go to the official website of XP Pen and search for compatible drivers. Remember, the drivers for Windows 32-bit and Windows 64-bit are different. So, download the correct drivers on your computer.
  2. After that, complete the installation process by going through the on-screen instructions.

Now, check the XP Pen starts working normally or showing the same issue.

In case if you want to upgrade the XP Pen drivers automatically, then use the driver update software, such as IObit Driver Booster.

Download and install this IObit Driver Booster on your Windows PC within seconds. After that, click the scan button to list the outdated drivers. From that, select the XP Pen tablet drivers and click the Update button to install the latest drivers automatically from the manufacturer site.


Also Read:- UGEE Tablet Pen Not Working: ISSUE FIXED (Easy Guide)


  • Step 2

Turn Off the Sleep Mode

The XP Pen users suggested that disabling the Sleep Mode on the Windows PCs fixed this problem. We recommend you follow the below steps to overcome the XP Pen Not Working issue.

  1. Press Windows + R -> Type control panel -> Hit Enter.
  2. Go to the “View by” placed at the right corner and select Small icons.
  3. Now, you have to click the Power Options.
  4. Under the High-Performance section, click the Change Plan Settings link.
  5. Choose Never from the drop-down menu for the Put the computer to sleep setting.
  6. Finally, click the Save Changes button.

Now, restart your Windows PC and check the XP Pen is working or not. If it is not working at all, then you have other methods to fix it.


  • Step 3

Disable Windows Ink Workspace

In order to enhance the working experience of the users while using the digital pens, Windows offers an inbuilt feature called Windows Ink Workspace.

But in some cases, this feature troubles us a lot while using the XP Pen on our computers. If you ever come across this XP Pen Not Working problem, then disable it and check the issue is fixed or not.

To disable Windows Ink Workspace on your desktop, follow the below procedure.

  1. Type Regedit in the Cortana search bar and click Enter.
    type the regedit in the search box on the taskbar
  2. You can see the Registry Editor on your Windows screen. Now, copy and paste the following path in the address bar of Registry Editor,
    1. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsInkWorkspace

If the WindowsInkWorkspace item is not detected, then create it on your own.

  1. Right-click on the Microsoft key -> Click New -> Choose Key -> Type WindowsInkWorkspace.
  2. Come to the right-side panel, double-click the AllowWindowsInkWorkspace.
  3. You can see a pop-up window on your display. Under the Value data section, type 0 and click the OK button.
  4. If you didn’t find the AllowWindowsInkWorkspace on the right side, then create it as mentioned below,
  5. On the right-side panel, right-click on the empty space -> Click New
  6. Choose DWORD (32-bit) Value -> Name it as AllowWindowsInkWorkspace -> Set the value to 0.

Finally, reboot your Windows computer to effect the changes.

Now, check the XP Pen Not Working problem is solved or not.


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  • Step 4

Update Windows OS

To work the hardware components and software on our PC, we have to use the latest Windows OS. Once check your Windows OS and confirm that it is up-to-date or not.

If you are using the older versions, install the latest Windows updates on your PC to fix this XP Pen Not Working. To do so,

  1. Press Windows + I to open Settings.
  2. Now, click the Update & Security.
    Choose The ‘Update And Security’ Option
  3. By default, it opens the Windows Update tab.
  4. Click the Check for Updates option.
    Check For Update

It checks whether Microsoft released any newer patches or not. If it finds anything new, then it will automatically install them on your computer to keep your Windows OS updated.

After completing the Windows Update process, check the XP Pen is working as normal or not.


Tips To Avoid XP Pen Not Working

  • The users can avoid these problems by simply charging the battery before going to use it.
  • Make sure that tablet drivers on your Windows computer are the latest ones so that we can overcome the majority of the issues.
  • Clean the USB ports to remove the dust-filled in them and connect the cables correctly to escape these kinds of problems.
  • Handle your XP-Pen tablet and pen carefully and smoothly because improper maintenance can damage the device completely.


Contact Official Support

Mostly, XP-Pen Not Working can be fixed by the above methods because we have included all the possibilities to solve it. If anyone can’t fix the issue, then take your XP-Pen to the nearly located computer hardware repair store.

If there is any hardware damage, expert technicians can repair it to work as normal. In case if the product is damaged entirely, then replacing it is the best option. Or else contact the official support team of XP-Pen to get it fixed.

Finally, the user who’s XP-Pen owns the warranty can visit the authorized store to replace the damaged product with a new one.


Final Words: Conclusion

To sum up everything, artists or professional animators can use this XP-Pen to create wonderful pictures, graphics, and animated images.

When you face XP Pen Not Working problem, immediately check for hardware issues and then apply the given methods to fix it. In several cases, our tricks work well in solving this issue.

If you have solved it with your own techniques, then share them with us through this post. Anyone who has queries on this troubleshooting guide can contact us at any time.

We welcome your suggestions and thoughts that can improve our service. Don’t forget to provide your comments on this post.


  • Post last modified:June 27, 2021
  • Post category:Devices
  • Post comments:0 Comments

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