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Fix PS5 Controller Not Charging

PS5 Controller Not Charging

Is your PS5 Controller Not Charging? Are you unable to use your PS5 Controller due to low battery? These are the most circulating terms in recent times.

Since many users are asking for tips to charge their PS5 Controller without any issues, we came up with a brief explanation about this issue, including the steps that can resolve it.

PlayStation 5 is the latest-generation video game console developed by the Multinational Company Sony. Like PlayStation 3 and PlayStation 4, PlayStation 5 was developed with many advanced features.

But a few PS5 users have engaging problems with their Controller. It suddenly stops charging whenever they try to charge it. The PS5 Controller Not Charging might happen due to the damaged battery of your Controller or a faulty USB Charging cable.

To know more about this PS5 Controller problem, you should read the below sections clearly.

 

PS5 Controller Not Charging: Problem Overview

For the next-generation users, Sony came up with the latest console named PlayStation 5. Compared to the previous consoles, it loads the games faster, high-quality video & 3D audio, etc.

Moreover, it supports all the PlayStation video games so that you cannot face any incompatibility issues. Using the PS5 Controller, we can control our console.

The DualSense Wireless PS5 Controller looks awesome in different colors. It includes various advanced features, such as connecting the headset, chat online, USB Type-C cable for charging, etc.

Even though there are several advantages, PS5 Controller troubles the user in some situations. In recent times, the most searched term on the search engines related to this PS5 Controller is how to fix the PS5 Controller Not Charging issue.

That’s the reason why we are providing the major reasons that cause this problem.

  • The USB Type-C cable might be damaged partially or fully.
  • Faulty USB Ports
  • The battery might be dead or damaged.
  • There might be some software problems with your PS5 Controller
  • Internal damage of your Controller
  • Even the damaged PS5 console can also cause this issue.

Now, scroll down to the following sections to get additional details about this PS5 Controller Not Charging issue.

 

PS5 Controller Not Charging: Related Problems

Here are some of the problems that are similar to this PS5 Controller Not Charging issue. Whenever you face them, use the below solutions to fix them.

  • PS5 Controller Not Charging PC: Check the USB Type-C cable that you are using to charge the PS5 Controller. If you find it damaged, then purchase a branded USB Cable. You can try connecting the PS5 Controller to your PC using the USB cable to charge it without any issues.
  • PS5 Controller Won’t Charge: The methods that we are going to use in this guide help you in charging the PlayStation 5 Controller. Thus, the problem PS5 Controller Won’t Charge issue is fixed.
  • PS5 Controller Not Turning On: If your PS5 Controller is not turning ON, then check the batteries of it. If the batteries get discharged, then charge them. Replace the batteries with the new ones if they are damaged. Also, resetting the PS5 Controller can fix this issue.
  • PS5 Controller Not Charging In Rest Mode: Try plugging the charging cable into different USB ports and check the Controller is charging or not. If your Sony’s PS5 Controller battery has some issues, then it will show this problem. So, contact Sony’s technical team for more support.
  • PS5 Controller Not Charging After Update: If you are connecting the USB cable to the front ports, which are the 2.0 version, then disconnect the cable and connect it to USB 3.0 port. Back up the saved games and important data, and reset your Console and Controller to fix it.
  • PS5 Controller Not Charging On Dock: If you connect your PS5 Controller to any other devices, then disconnect it in order to charge it successfully. Even you can use the below troubleshooting steps to fix this issue.

 

PS5 Controller Not Charging: Basic Troubleshooting Steps

Now, let’s check out the basic methods that you can use to solve the PS5 Controller Not Charging issue.

  • Check the Cable is properly Plugged

While going to charge their PS5 Controller, some users carelessly plug the charging cable into the Controller. We think that there might be some internal hardware failure.

But it is the basic step to check whether we have connected the charging cable correctly or not. If it is loosely plugged, then connect it tightly. Now, see the PS5 Controller is charging perfectly or shows the same issue.

If the PS5 Controller still not charging, then use the next method of this section.

  • Clean the USB Ports

What if the USB Ports are filled with dust? Then the Controller will not charge even after applying any best method. The only way to fix it is to clean the USB ports regularly.

Mostly, it can be done through the Air Compressor. But you can also clean the ports by blowing air through your mouth. Now, connect the charging cable to the USB port and check the problem is fixed.

 

Steps To Fix PS5 Controller Not Charging Issue

Those who haven’t resolved this PS5 Controller Not Charging with the basic steps can use the below tricks to get rid of this issue.

 

  • Step 1

Check your USB Charging Cable

Improper usage of USB cables can lead to this problem. If it won’t work, then the Controller will not charge at all. To confirm the issue is with your USB Cable or not, try to use some other USB cable.

If the PlayStation 5 Controller is charging perfectly, then your USB cable is not working. In case if the PS5 Controller Not Charging issue occurs with other charging cables also, then move to the following methods.

 

  • Step 2

Install the Firmware Updates

We know very well that new devices come up with several bugs, including PlayStation 5. If we don’t update with the latest versions, then we fall under these problems.

Therefore, update both your PS5 Controller and DualSense/PS5 Controller.

Whenever you boot your PS5, it will show the update notifications on the main screen.

If you see any such update alerts, then click the Update Now option.

In case if you accidentally click the Update Later option, then go through the following steps.

  1. First of all, save the data that you have not saved.
  2. Now, restart your PlayStation 5 console.
  3. Go to the top-right corner of the screen and click Settings.
  4. Choose System -> Click System Software.
  5. After that, you have to choose the System Software Update and Setting.
  6. In the next step, go with the Update System Software option.
  7. You can select any one of the following options.
    1. Update using the Internet 
    2. Update from a USB Drive
  8. Finally, click the Update option. If it shows any prompts, then go through them to complete the process.

Within a short time, it completes the downloading and installing process.

Now, check out the following instructions to update the PS5 Controller.

You can’t update the PS5 Controller or DualSense immediately after updating the PS5 console. It will not pop up any update message, and for that, you need to wait for 24 hours.

If you don’t have patience, then there is an alternative to it that is to turn off the internet service on your PS5. After that, change the date turn it off. Now, plug the Controller into the PS5 using a USB cable and restart your console.

Whenever it restarts, it shows the Update option. Press the X button to start the update process.

 

  • Step 3

Test your PS5 Controller

If the PlayStation 5 Controller is not charging even after updating, then check the device is working perfectly or not.

For that, you can connect your DualSense to other devices like a PC or another PS5. If the Controller is charging with both your PC and another PS5 console, then it means your console is damaged.

In case if the PS5 Controller Not Charging issue occurs with these devices also, then you can use some other tricks to fix it.

 

  • Step 4

Reset the Controller

If your PS5 Controller or DualSense do not charge on your laptop, PC, and other PS5 consoles also, then it is best to hard reset your Controller.

It includes simple steps to reset your DualSense, and also it will not cause any further issues. Before that, you have to connect a USB cable to your Controller.

  1. First of all, flip your DualSense to see its backside.
  2. Now, you can see a small hole, which is very next to the Sony logo.
  3. Use a SIM card ejector pin to press that reset button.
  4. Press and hold it for about five to ten seconds.

Now, you can see a message stating “Your Controller has been disconnected” on your console screen.

After resetting your PS5 Controller, check the charging issue is resolved or still exists.

 

  • Step 5

Hard-Reset your PS5 Console

If none of the above methods fixes the PS5 Controller Not Working issue, then hard reset your PS5 console.

It will completely erase all your data and restore the default settings. So, before you reset your console, save the data to your external HDD or some other else.

  1. First of all, shut down your PlayStation 5.
  2. Press the power button and hold it as long as you listen to the beep sounds two times.
  3. Using a USB cable, connect your DualSense to the PS5 console.
  4. Press the PS button to boot your console in the Safe Mode.
  5. Click the Hard Reset option.

Now, check the PS5 Controller is charging perfectly or shows the same issue.

 

Tips To Avoid PS5 Controller Not Charging

  • The best tip to avoid these charging issues is to clean the USB ports regularly on your PS5 Controller.
  • Handle your Controller carefully because the damaged device cannot charge at all.
  • Don’t use the Controller while it is charging the battery. Let the battery gets charged fully, and then you can use it.
  • Once the battery’s life is expired, you need to replace them with the new ones to avoid these kinds of errors.

 

Contact Official Support

Users of PlayStation 5 now get to know how they can fix the PS5 Controller Not Charging issue. According to some users, they have resolved it with the basic steps, while others with the advanced ones.

There are some people who can’t fix it even after using all the given tricks. At that moment, you can simply take the advice of professionals.

Or else you can contact the PlayStation Support Team to fix the PS5 Controller Not Charging issue. If none of them help you, then purchase a new PS5 Controller or return the damaged product with a new one.

 

Final Words: Conclusion

To sum up everything, PlayStation 5 Controller is a fantastic device to play our favorite video games on our PS5 console. With advanced sound and video effects, we can play with more fun and joy.

When your PS5 Controller is not charging at all, you can start using the methods discussed in this guide. We described the steps in a simple manner so that even a beginner can easily understand them.

But if anyone has queries on the above methods, they can freely approach us to clarify their doubts. At last, comment or share this post if you think it’s worth enough.

  • Post last modified:August 12, 2021
  • Post category:Games
  • Post comments:0 Comments

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