Is your PlayStation 4 not detecting the external device or Controller connected to its USB port? Want to use the USB device on your PS4 console error-freely? Then try the given methods to troubleshoot the PS4 USB Ports Not Working issue.
PS4 or PlayStation 4 is one of the finest gaming consoles developed by Sony. On this PS4, we can download and play any video game using Controller.
It contains a couple of USB ports to connect USB or removable devices. Using a USB cable, we connect PS4 Controller to the gaming console.
What if the Controller is not detected by your PlayStation 4 console? Yes, this kind of problem occurs when the USB ports are stopped working.
The PS4 USB Ports Not Working issue mainly happens when there is any hardware or software problem on your console. To resolve this issue, you need to go through the following sections carefully.
PS4 USB Ports Not Working: Problem Overview
Sony is the world’s best multinational company that develops a variety of products, including gaming laptops, home video game consoles, etc.
Like Microsoft’s Xbox, Sony manufactured PlayStation is the leading gaming console. It was brought up in different models, such as PlayStation 3, PlayStation 4, and PlayStation 5.
Compared to others, the majority of people want to play their favorite games on PlayStation 4 console. Since Sony does not compromise on quality, millions of users became consumers of this PS4.
But none of the hardware devices are exempted from the problems, including PS4. One such issue that frustrates the user is not connecting the USB devices due to bad USB ports.
Sometimes, the USB ports on our PS4 suddenly stop working. And this will not let you connect any USB device, including the PS4 Controller, to the console. Without a Controller, we can’t even play the games.
That’s why it is mandatory to resolve the PS4 USB Port Not Working issue as soon as possible. So, let’s see what the reasons that trigger this problem are.
Now, move to the following sections to get in touch with the methods that will fix the issue.
PS4 USB Ports Not Working: Problem Overview: Related Problems
PS4 USB Ports Not Working: Basic Troubleshooting Steps
The basic troubleshooting methods that are helpful in fixing the PS4 USB Ports Not Working issue.
Reboot your PS4
The primary step that you have to take when the USB port of your PS4 is not working is restarting the console. If you’re running anything on your console, then close it.
After that, restart the PlayStation 4 and check if the USB ports start working or not. If you’re failed to fix it, then move to the next steps.
Clean the USB Ports
In most cases, it is neither a software nor hardware issue, and it is your fault for causing these kinds of problems. Without proper maintenance, your console gets damaged or shows this kind of issue.
If the USB ports are entirely filled with dust, then it won’t work at all. Due to this, your PS4 cannot detect the USB devices when you plug into the ports.
Before moving to further steps, clean the USB ports thoroughly using a vacuum cleaner or compressed air. After that, test if the USB ports are working by connecting the PS4 Controller.
Try Using Other USB Devices
Sometimes, the fault is with the device that you’re trying to connect to the USB port. For example, if the PS4 Controller is damaged, it will not work when you connect it to your console.
And we thought there is some problem with the USB port. But you need to confirm first that the issue is with your USB port or Controller.
For that, connect the Controller to some other device and check whether it is working or not. If it is working successfully, then the USB ports are not working on your PS4.
Move to the following section and get to know some more methods that can resolve the USB ports issue.
Steps To Fix PS4 USB Ports Not Working Issue
Don’t waste your time! Read the below techniques and apply them correctly to get rid of PS4 USB Port Not Working issue.
[ps2id id=’Step-1 : Use Other USB Ports’ target=”/]
- Step 1
Use Other USB Ports
As we already said, the PlayStation 4 is designed in such a way that it contains multiple USB ports. In case if any USB port stopped working, then use other ports available on your console.
Before connecting, check once or twice whether the device is working or not. After that, plug the USB device into the port and see if the issue occurs again.
In case if you didn’t find any troubles, then there could be some hardware issue with the previous USB port. Contact the PS4 technician and get it repaired to use it without any errors.
[ps2id id=’Step-2 : Check the USB Cable’ target=”/]
- Step 2
Check the USB Cable
In order to connect the PS4 Controller to the console, we use the USB cable. What if the USB cable has some physical damage? If that’s the case, then the Controller is cannot be detected by your console.
Some people use broken cables or unbranded ones to connect their USB devices to the consoles. If you belong to that category, then you’ll see this PS4 USB Ports Not Working issue.
So, check the USB cables and replace them immediately if it is damaged. Use only the branded or company cables to avoid this kind of error.
[ps2id id=’Step-3 : Upgrade PS4 System Software’ target=”/]
- Step 3
Upgrade PS4 System Software
Outdated or older version of system firmware is also one of the reasons for causing USB Ports Not Working issue. If the USB port drivers of your PS4 are incompatible with the new game installed on it, then you will face this kind of error.
So, it is the best option to download and install the latest PS4 system software on your console from its official website. If the PS4 USB Ports Not Working still occurs, use other methods given below.
[ps2id id=’Step-4 : Check the Power Issues’ target=”/]
- Step 4
Check the Power Issues
If your PlayStation 4 has undergone any power fluctuations or power outage issues, then it might affect the internal hardware of your console.
That is the reason why the USB ports may stop working on your PS4. At the same time, the insufficient power supply or damaged power cables also cause these issues.
In this case, the expert technician of PlayStation 4 can find and resolve the problem.
[ps2id id=’Step-5 : Rebuild PS4 Database’ target=”/]
- Step 5
Rebuild PS4 Database
Apart from the above solutions, Rebuilding the Database is another essential trick to resolve the USB Ports Not Working issue on your PlayStation 4.
Many gamers have successfully solved it by rebuilding the database on their console. So, we advise you to follow the below steps to proceed further.
- Turn off the PS4 console completely.
- Now, connect the PS4 Controller to the console using a USB cable.
- Reboot the system in the safe mode by pressing and holding the power button for at least 10 seconds or until you hear the beep sounds twice. (you can also boot the console in the safe mode by pressing and holding the X button on your Controller)
- Now, you can see a list of options on the screen. In that, select the Rebuild Database option.
Thus, it starts rebuilding the database on your console, and it takes a lot of time to finish. After completing, check whether the USB ports are working or not.
[ps2id id=’Step-6 : Initialize the PlayStation 4′ target=”/]
- Step 6
Initialize the PlayStation 4
The final solution that we offered to you to resolve the PS4 USB Port Not Working issue is initializing the PS4. The USB ports stop working even though there are no hardware issues with them.
But the corrupted system drivers that manage these USB ports will lead to this kind of issue. In this situation, initializing the PS4 console is the only option left to you. For that,
- Shut down the console and make sure that it is not in the rest mode.
- With the help of a USB cable, connect your Controller to the PS4.
- Boot the console in the safe mode -> Now, choose the sixth option, and that is Initialize PS4.
It will remove all the data from the console and reinstall the system software freshly on your PS4.
Tips To Avoid PS4 USB Ports Not Working
Contact Official Support
We have given almost all the available tricks to fix the PS4 USB Ports Not Working issue. One can easily solve it by following the techniques correctly.
If the USB ports didn’t work even after using all methods, then you need to go to the nearest Sony center. Explain the problem to the technician and get it repaired.
In case if you want to try some other tricks, then browse Reddit, PlayStation 4 forums, etc. If your PlayStation 4 is newly purchased, then ask the Sony officials to replace it with another one.
Or else contact the PlayStation Technical Support Team and get a few more steps that can resolve this problem.
Final Words: Conclusion
Hopefully, you have resolved the PlayStation 4 USB Ports Not Working issue with our troubleshooting methods. If you face any troubles in understanding our tricks, let them clarify by contacting us.
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