Is Oculus Quest 2 Not Turning On? Want to play your favorite VR (Virtual Reality) games with the Quest 2 headset? Then this blog will help you to troubleshoot the problem that you’re facing with your Oculus Quest 2.
Oculus Quest 2 is one of the advanced and popular VR headsets used to play virtual reality games. In order to experience the virtual world, Reality Labs (previously Oculus) developed this Quest 2 device.
Without any PC or console, users can play the games through this VR headset. Compared to other devices, Quest 2 owns a stunning display.
Though it is bundled with numerous features, Oculus Quest 2 troubles the users whenever they try to turn it on. Instead of showing the home screen, it won’t turn on.
Users who want to resolve this Oculus Quest 2 Won’t Turn On issue can check out the below paragraphs.
Table of Contents
Oculus Quest 2 Won’t Turn On: Problem Overview
Gamers are looking for new ways to play their favorite games. Earlier, we used to play on our desktop computers and laptops. Later on, gaming consoles are developed by the top multinational companies.
In this modern generation, VR headsets are ruling the gaming world. Playing the games in the virtual environment through these headsets.
Oculus (Reality Labs) manufactured wonderful VR headsets, such as Oculus Quest and Oculus Quest 2. Using the Controller, we can play VR games.
Not only that but this Oculus Quest 2 is compatible with PC, Xbox, and PlayStation 4. So, we can use this VR headset on our Windows PCs.
In addition to that, the display of this headset is awesome compared to other VR devices. You can feel a thrilling experience while gaming through this Quest 2.
Though there are several interesting features, Quest 2 shows some kind of problems while starting it up. When you power it on, it won’t turn on the device and then shows the black screen.
Many players have come across this issue with their Oculus Quest 2. Some of the major reasons that cause this Oculus Quest 2 Won’t Turn On issue are:
In order to turn on the Oculus Quest 2 without fail, solve the problem by applying the below-methods.
Oculus Quest 2 Won’t Turn On: Related Problems
We will let you know a few other problems that are similar to the one that we are facing currently.
Oculus Quest 2 Won’t Turn On: Basic Troubleshooting Steps
Let’s start with the basic methods in order to solve the Oculus Quest 2 Won’t Turn On problem.
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Plug In the Charger
Before going to access any other step, let’s leave your headset by plugging in the charger. When the battery of your headset is low, it will not start even though you press the power button continuously.
Some users think that the VR headset is damaged and need to visit the store. But before that, try connecting the charging cable and let the headset charge.
You need to charge for at least 2+ hours and after that, turn on the device. Mostly, the Oculus Quest 2 will start after pressing the power button.
In case if the problem still persists, move to the following solution.
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Use Another Charging Cable
Once you connect the charger, an orange light should appear on your Oculus Quest 2, which is an indication of charging the device.
If you don’t see any such light, then your charging cable might be damaged. In this case, you have to buy a new & branded charging cable and use it to charge the headset.
If the orange light is shown after plugging in the new cable, then it means the headset is charging. After completing, power on the device and see the issue is fixed.
Steps To Fix Oculus Quest 2 Won’t Turn On Issue
If the above solutions failed to solve the Oculus Quest 2 Won’t Turn On, then you have several other tricks given in this section.
- Step 1
Perform a Hard Reboot
There could be any bugs or hardware glitches on your Quest 2 that stop turning on the device. To get rid of this issue, the best solution is hard reboot the VR headset.
By doing so, it will clear all kinds of bugs and other issues from your device. And there are several positive reports that users have successfully fixed this issue after hard rebooting the VR headset. For that,
- Press the power button placed on your Oculus Quest 2 and hold it for not less than 60 seconds (or until the LED lights turn white).
- Now, let your headset boot it up. After that, check the Oculus Quest 2 is starting normally or not.
- Step 2
Hold Down the Power and Volume Down Button
You no need to worry when the above methods fail to turn on the Oculus Quest 2 without any issues. Now, we are providing another best trick that fixes it. To do that,
- Press the power and volume button that exists on your headset for 20 seconds.
- Now, you can see the boot menu of the Quest 2 on the display screen. Choose either Volume Up or Down button to select the Exit and Boot Device option.
- You need to confirm it by pressing the power button.
After sometime, check the Oculus Quest 2 is turning on or shows the same issue.
- Step 3
Leave the Headset for a Few Hours
Generally, when we face any problem with our PC or console, we leave it for a while. After a few hours, we will not come across the problem again on our devices.
Why won’t you apply the same trick to your Oculus Quest 2 when it is not starting? According to us, there could be some hardware or software issue that stops turning on your headset.
Even the overheating problems also shut down the device and won’t let it turn on until the device cools down.
That is the reason why we recommend users to leave their Oculus Quest 2 aside for a few hours. After that, press the power button and see that the device is starting or not.
- Step-4
Check the Proximity Sensor
A Proximity Sensor is a sensor that detects an object that is very nearer to the sensor. In case if it finds any such object, it will automatically turn off the screen.
Even the dust on your VR headset also triggers the Proximity Sensor to power off the device. So, clean the headset with a soft cloth and let the sensor work properly.
If the Oculus Quest 2 does not turn on even after cleaning the device, then move to the further solutions.
- Step-5
Boot From The Bootloader
Whenever you failed to fix the Quest 2 Not Starting issue, boot the device through the Bootloader. Many Oculus users have solved this problem by executing the below instructions.
- Firstly, press the power button and Volume Down button at the same time for at least 20 seconds.
- Now, you can see the boot menu with multiple options. Use either Volume Up or Down buttons to choose the Boot Device option.
- Confirm your selection by pressing the power button.
If the above steps worked well, then your Quest 2 will start without fail.
- Step-6
Factory Reset
The final solution that is left to you to fix this Oculus Quest 2 Won’t Turn On is a factory reset. It will permanently remove the data from your VR headset and revert back to the default settings.
There are two different ways to factory reset your Oculus Quest 2, and they are:
Factory Reset through Oculus App
- Download and install the Oculus app on your Smartphone.
- Once the installation process is finished, open it on your mobile.
- Go to the Settings and choose the VR headset that is connected to your Smartphone.
- Click on the More Settings and select the Factory Reset option.
- Finally, click on the Reset option to erase the data and restore the default settings.
Factory Reset through Oculus App
- First of all, turn off the VR headset.
- Press and hold the power & volume down buttons for at least 10 to 20 seconds.
- Once you see the boot menu, choose the Factory Reset option using the Volume Up/Down buttons and press the power button.
- After that, select Yes and press the power button to confirm it.
After completing the factory reset, turn on the Oculus Quest 2 to test the issue is solved.
Tips To Avoid Oculus Quest 2 Won’t Turn On
Contact Official Support
Oculus Quest 2 Won’t Turn On is not a complex problem and can be fixed with the given troubleshooting methods. Through one or multiple solutions, you can get rid of this issue.
If your Quest 2 is still not started, you need to search for the authorized VR headset store and get your Quest 2 repaired. In case there are any hardware issues, technicians will find and repair them.
Still, the Quest 2 Won’t Turn On? Then contact the Oculus Support Team and request them to offer any useful instructions that can fix it.
If you’re facing this problem with your new Oculus Quest 2, contact customer support and ask them to replace the damaged product with the new one.
Final Words: Conclusion
On the whole, Oculus Quest 2 is an advanced and new VR headset developed for game lovers. Everyone loves to play virtual reality games on this device.
If the Quest 2 is stuck on startup or shows the black screen while turning it on, you can troubleshoot it by using our best methods.
Not only the useful tips, but we are also here to help you in clarifying your doubts. So, don’t hesitate to contact us and clear your queries.
If you want to resolve any other technical problem, leave a message in the comment box. Subscribe to our blog to keep in touch with the latest troubleshooting guides.