Fix Microsoft Store Won’t Open

How Can You Fix Microsoft Store Won’t Open with Proven MethodsMicrosoft-store-won't-open

Are you using Edge browser? Are you unable to load the Microsoft store page. Then you are facing the Microsoft store won’t open issue. I am also a big fan of Edge from Microsoft and using the extensions from the store. Recently I was also facing the Microsoft store won’t open issue. I have fixed the problem and you have come to the right place if you are looking for a solution. Let’s take an overview of the issue which will help us with the steps later in this blog.


Problem Overview: Microsoft Store won’t Open Issue

When you are facing the issue with Microsoft store then a lot of technical reasons could be behind this problem. There can be an issue with internet connectivity, some issue might be with the browser settings. A virus on the system can also cause this problem. You may need to remove the store from a blocked site list or check your proxy settings. Some recently installed third-party applications may also be causing this issue.  Sometimes the server of the website may be down or it may be being updated or under maintenance. These reasons are out of our hands and we have to wait until they are fixed on the other side. For other issues let’s begin troubleshooting.


Start with Basic Troubleshooting

We should start with some basic troubleshooting steps for fixing the Microsoft store won’t open issue. These steps are simple and do not consume much time. However, they are not as affected or as complicated as the other steps in this blog. But, still, they can fix the Microsoft store not working issue. Try these below-given methods first one by one.

  • Close too many tabs
  • Restart Edge browser
  • Check your internet connection
  • Sign out of your Microsoft account then sign-in
  • Restart the computer

We hope that trying these methods can solve the Microsoft store won’t open issue on your computer. Now you should be able to access the Microsoft store. But don’t worry if you can’t. Read the complete blog and try all the methods one by one until your problem is fixed.


Advanced Methods to FixMicrosoft Store won’t Open

In this section of the blog, we will deal with advanced methods to fix the Microsoft store won’t be working issue.


  • Step 1

Reset Microsoft Store Cache

The Microsoft Edge browser has a separate cache for the Microsoft store. This store cache is used for storing extension-related information. Some conflict with this cache can lead to the Microsoft Store won’t open issue. Therefore we will need to fix this issue by resetting the store cache. Follow these steps given below.

  1. Minimize the Edge browser
  2. Close all other applications
  3. Press Windows logo key + R.
    Press the windows key & Letter R both
  4. Type the following command in the run box.
  5. wsreset.exe.
    type wsreset

The store cache will be automatically reset after entering this command. A blank command prompt like console window will open for ten seconds and then the store should automatically launch. Now you have fixed the Microsoft store won’t open issue. If you are still facing the problem then try other methods given in this blog here.


Also Read:- Fix That Microsoft Account Doesn’t Exist [Quick Troubleshooting Guide]


  • Step 2

Clear Cookies and Cache

Cookies and cache are important parts of the Microsoft Edge browser. They help edge in loading pages faster the next time we visit the page. Cache also enhances the performance of the browser. However, if not cleaned on time, the same cache can also become a burden for the browser. This may lead to performance issues like Microsoft store won’t open. Follow these steps to clear cookies and cache on the Edge browser.

  1. Click on the menu icon
  2. Select the settings option
  3. Click on the Privacy, search, and services option from the left options panel.
  4. Click on the Choose what to clear under the Clear Browsing data.
  5. Now click on the Clear option

Now that you have cleared cookies and cache on your browser, you have fixed the Microsoft store won’t open issue. Now the Store should open in edge without any problems. In case you are still facing the issue try the next method given in this blog.


  • Step 3

Make Edge Default Browser

Microsoft edge is the default browser on Windows 10. But if you have downloaded other browsers then this could lead you to the Microsoft store won’t open matter. If some other browser has set it to default then some of edge browser’s functionalities can hamper. Try these steps to reset the edge browser on your computer.

  1. Go to the Start menu
  2. Click on the settings icon.
    Select The Settings Option
  3. Go to apps and features and click on Default Apps.
    in left pane tap on the option Default apps
  4. Here Expand the Default Apps section.
  5. Locate the Web browser option.
  6. Select the Edge as the default browser.

Once you have completed the steps given above then you would have fixed the Microsoft store won’t open issue. The store should load without any difficulties. If not then try reloading the page. Still, if it does not load then try the next method given in the next section.


Also Read:- Fix Microsoft Edge Not Working Problem Easily (Troubleshooting Guide)


  • Step 4

Check for Unknown Extensions

If you are facing the Microsoft store won’t open issue then you must have been downloaded and used multiple applications and extensions from the store. Are you sure that you have installed every extension by yourself. Some extensions are automatically downloaded and cause performance issues. Follow these steps given below.

  1. Click on the edge menu and go to the extensions option.
  2. Click on the manage extensions.
  3. Click and remove any unknown extensions.

Now that you have removed unknown and useless extensions, the Microsoft Store won’t open issue should be easily fixed. If you are still facing the problem after removing the extensions then look for the below method in the next segment of this blog.

  • Step 5

Remove Recently Installed Software

We keep downloading software from internet. But not all software are trustable. Some software can take over the control of computer and interfere with working of other applications. Hey can also cause the Microsoft store not working issue. You can easily remove recently installed software from Windows 10 with the help of these steps given below.

  1. Click the Start menu
  2. Select the Settings menu.
    Select The Settings Option
  3. Go to Apps menu.
    Click on Apps
  4. Select new programs and uninstall.

Now that you have removed such software, there should be no issues in loading the Microsoft store. You have successfully fixed the Microsoft store won’t open issue.


Tips to Avoid This Problem in Future

The Microsoft store won’t open problem is solved by you but this problem can occur again in the future. So, how to avoid this issue from bothering your PC again? There are some minute things to take care of. Follow these steps given below to make sure you don’t have to face this problem with Microsoft store.

  • Keep clearing the Cookies and Cache once in a while
  • Always exit Edge before shutting down the computer
  • Keep Edge the Default browser on your computer

If you can take care of these simple but small things then you will face no problem whatsoever with Microsoft store won’t open issue. They will also keep your favorite browser healthy and away from other problems too.


Contact Official Support

When the problem does not gets solved or fixed by the methods provided in this blog then you need to take a deeper look. Since, you are not well informed to do so, hence you should contact Microsoft support. The Official Microsoft support page is a good page to get such help. There you may get in contact with a technical expert. He may guide with you steps or send someone over to visit and physically examine the device. Having said that, you don’t need to panic about the device. Some minor issues can cause your problem which can be easily fixed but only by a technical expert.


Final Words: Conclusion

This blog contains all the necessary steps to fix the Microsoft store won’t open issue. They are sufficient to provide solution for Microsoft store not loading in the edge browser. The steps are tested for the solution. You should be able to visit the Microsoft store not loading pages without any problems.


Comment your thoughts about this blog in the section given below. We would appreciate if you can let us know what you think about this blog. Whether your problem was solved or not, were there anything wrong with the steps or simply if you were able to successfully solve the problem.

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