Fix Chromebook Microphone Not Working

Chromebook Microphone Not Working

Didn’t anyone acknowledge your voice when you were in a virtual meeting? These types of problems are very common while making conversations with our teammates or friends.

In this article, we came here to troubleshooting the Chromebook Microphone Not Working issue. Several people all over the world are using Chromebook for their personal or office works.

Chromebook is one of the budget-friendly laptop compared to normal personal laptops. In this device, you can run only those applications that are compatible with the Chrome Operating System.

When users talk on to the microphone, others can hear the voice and thus, they don’t respond at all. Many users are facing this problem on their Chromebooks.

That’s the reason why we came up with the best methods to troubleshoot the Chromebook Microphone Not Working problem.


Chromebook Microphone Not Working: Problem Overview

Like desktop computers and laptops, Chromebooks are also personal laptops, but the only difference is the operating system. On Chromebooks, Chrome Operating System is pre-installed.

The applications or software that are compatible with the Chrome OS can be run on these Chromebooks. Many top MNCs have manufactured the Chromebooks, such as Samsung, Dell, HP, etc.

The demand for Chromebooks is increasing day by day because of the low price compared to others. But there are some users who frequently problems while using the Microphone on their Chromebooks.

When they talk to their friends or other users, the receiver can’t hear the voice. It means that you can’t get reply from others when you’re in conversation.

It will ruin your activities, so you have to find the cause of this Microphone Not Working issue on your Chromebook. After that, fix it by applying the best troubleshooting method.

First, let’s see the reasons that stop working the microphone on your device.

  • Microphone Sensitivity is too low.
  • Your microphone is not set as the default device for the app/website on which you want to use it.
  • Faulty extensions might be installed on your Chromebook.
  • There could be some problems with your user account.
  • Chromebook microphone is damaged
  • Incorrect microphone settings

Now, check out the following sections to get in touch with the methods that resolve this issue.


Chromebook Microphone Not Working: Related Problems

Want to know various problems that you can face with the Chromebook Mic? Then go through this section to fix them with the given solutions.


Chromebook Microphone Not Working: Basic Troubleshooting Steps

Now, let’s check out the basic troubleshooting methods that help you in fixing the Chromebook Microphone Not Working issue.

  • Reboot your Chromebook

As we tell you always, restarting the desktop, console, or any hardware device is the best method to fix the issue. It hardly takes a few seconds to shut down and restart the system.

The problem may be fixed or not, but try it once with your device. That’s the reason why we suggest the user to reboot their Chromebook and see whether the Microphone is working or not.

  • Disconnect External Audio Devices

Are you using any other audio devices, such as Headphones? If that’s the case, then it could be due to those headphones the microphone stops working.

Therefore, disconnect the audio devices connected to your Chromebook. After that, try using the Microphone on Google Meet or Microsoft Teams or Zoom.

If you still encounter the same problem, move to the following section to try some advanced methods to fix it.


Steps To Fix Chromebook Microphone Not Working Issue

Don’t worry! You have several other techniques on your hand to get rid of the Mic issues on your Chromebook Laptop.


  • Step 1

Use Guest Mode

Sometimes, the Microphone shows these kinds of problems due to your personal account. To know whether the issue is with your account, try using the Guest Mode.

All the apps, extensions, and modified settings are seen when you sign in as the Guest. It seems that you have freshly installed the Chrome Operating System. For that,

  1. First of all, open the quick settings by clicking on the bottom clock.
  2. After that, click on the Sign Out option.
  3. Go to the bottom of the screen -> Click on the Browse as a Guest option.
  4. Now, open the app where you want to use the Chromebook Mic and see the issue still occurs.

If you don’t find any problem, then it could be due to the faulty extensions or software or others.


  • Step 2

Increase the Microphone Sensitivity

Most users face this Chromebook Microphone Not Working problem with the sensitivity issue. If the sensitivity is too low, then we will engage with these troubles.

If the above method failed to fix it, then check the sensitivity level and slide it to high. We have given the entire procedure to increase the sensitivity level.

  1. Go to the bottom-right corner of your screen and click on the clock to view the quick settings.
  2. In the next step, you have to click on the right arrow to the right side of the Sound option.
  3. Navigate to the Input tab and choose Microphone.
  4. If you find it is low, then move the bar to the right side until the end.

Once you increase the mic sensitivity, use it on any video conferencing app to check the problem is solved.


  • Step 3

Set Microphone as Default Device

Nowadays, several people are using Zoom, Google Meet, and Microsoft Teams as video conferencing applications on their laptops and Chromebooks.

If you’re facing problems with your Chromebook mic, it might be your fault of not setting it as default.

In most cases, the microphone settings on your Chromebook are not synchronized with the app that you want to use. So, it’s better to change the settings of the app in order to set your Chromebook mic as its default device. For example, if you want to use the mic on your Zoom, then execute the following steps.

  1. Open the Zoom application on your Chromebook -> Go to the bottom left corner and find the microphone icon.
  2. Click on the arrow that is next to it and choose Select a Microphone option -> Now, you have to tap on the microphone that you want to use on Zoom app.

If the microphone still shows the same issue, use other troubleshooting methods given below.


  • Step 4

Allow Websites or Apps to access your Microphone

Not only on apps, but you may also encounter Chromebook Microphone Not Working while browsing websites. It is due to the websites that block using the microphone on them.

In order to use the Chromebook mic, you have to modify the Chrome settings as shown below.

  1. Open the Google Chrome browser on your Chromebook.
  2. Go to the Menu -> Select Settings -> Choose Privacy & Security section -> Click on the Site Settings.
  3. Locate the Permissions tab and click on it -> Now, click on the Microphone.
  4. If you find the website on the list, then choose it and click on the Allow option.


  • Step 5

Disable Extensions

If the above methods didn’t fix the mic issues, then you might have installed any problematic extension on your Chrome. Let’s do one thing, disable the extension one by one and check the microphone is working after disabling each one.

  1. Open Chrome on your device -> On the top right corner, click on the Customize and Control Google Chrome.
  2. Under the Menu, choose More Tools -> Click on the Extensions.
  3. Select any extension that you have doubt on it and click on the toggle button to disable it.

Now, use the microphone on any video conferencing app and see the problem again appears. If it is not fixed, try disabling other extensions until you solve it.


  • Step 6

Powerwash your Chromebook

If the Microphone Not Working issue is not fixed, then Powerwash your Chromebook. It is the only solution left to you to use Chromebook Microphone on the apps or websites error-freely.

But Powerwashing the device deletes everything, such as data, apps, settings, etc. So, before going to Powerwash or restoring the device to factory settings, back up the essential data to some external HDDs. Once you complete the process, check the Chromebook Microphone is working.


  • Step 7

Check your Mic using Microphone Test Extension

Check whether your Chromebook Microphone is working or not, then test it by installing the Microphone Test extension on your device.

You can download and install it from the Chrome Web Store. After completing the setup process, open the extension and test whether the microphone is working.

Still, you are unable to use the microphone on any app or website? Then check out the contact official support section.


Tips To Avoid Chromebook Microphone Not Working

  • In order to use the Microphone error-freely on your Chromebook, always keep its drivers up to date without fail.
  • Before using the Chromebook Mic, unplug the external microphone connected to your laptop.
  • Don’t let your Chromebook’s battery discharge completely because a low battery also triggers this issue.
  • Never download & install unknown or malicious plugins on your Chromebook because they may cause hardware failures.


Contact Official Support

Chromebook Microphone Not Working occurs due to several reasons. And we have included all the workarounds that can resolve this issue.

One or more methods on this post can fix the problem and allow you to use the Mic without any issues. In case if none of them helps you, it is better to use the external microphone instead of Chromebook Mic.

But if you face these problems with your new Chromebook, then visit the authorized store of it. Explain the problem to them and get it fixed.

Or else ask the customer support team to replace the damaged Chromebook with a new one.


Final Words: Conclusion

We have searched different websites & forums and found the techniques listed in this article are the best ones. 99 out of 100, the users can fix the Chromebook Microphone Not Working issue with the above tricks.

If anyone has queries regarding the solutions, then you can contact us through the comment box. After fixing it, share your experiences with us and comment on this post.

Are you facing any other technical problems with your Chromebook? If so, let us know because we will provide the best troubleshooting methods to fix the issue.

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  • Post last modified:May 6, 2022
  • Post category:Chromebook
  • Post comments:0 Comments

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