Blog

Fix Star Citizen Crashing

Star Citizen Crashing

Star Citizen Crashing

Is Star Citizen Crashing on your Windows 10 PC? Then you landed in the right post. Yes, you will get our full support in solving this Star Citizen crashing issue on the desktop.

As we all know, Star Citizen is the best exploring video game developed and published by Cloud Imperium Games. Since the game is about fighting, combat, exploring the universe, and trading, many users have downloaded it on their PCs.

Though some users will smoothly start and play this game, a few people are encountering crashing, freezing, and loading issues. That’s why we did thorough research on why the game crashes and what are the reasons.

In this article, you will get complete information about the tips and tricks that fix this problem.

 

Problem Overview

Star Citizen is such an awesome video game that includes four different types of categories. We can choose anyone from it, such as Fight, Explore, Unite, and Trade.

If you are new to play this game, then know how to play it from its official website. Regularly Cloud Imperium Games offers the latest features and updates.

Everyone loves to play this Star Citizen on their Windows desktops. The only drawback or irritating factor of this game is crashing suddenly while attempt to launch on our PCs.

Repeatedly crashing or freezing the Star Citizen game can lose the user’s interest to play. Thus, it is time to find the cause of this crashing issue and solve it with the best solutions.

We found that due to the following reasons, the Star Citizen Crashing on your Windows PC.

  • The hardware components (peripherals) connected to your PC, like the secondary monitor, can cause this issue.
  • Background applications running on the device.
  • Outdated Device Drivers
  • Issues with the Page File Size
  • In-Game Overlays like Discord
  • Corrupted Game Files
  • Lack of Admin Permissions
  • Antivirus or Firewall might detect the game’s .exe file as a virus-infected file.

Thus, find the reason that crashes the Star Citizen on your computer. After that, go through the troubleshooting methods given below to fix it.

 

Related Problems

Here are a few problems that you might come across while playing this Star Citizen game on your Windows PCs.

  • Star Citizen Crash On Loading: Reset the Character account and check the game is loading without any issue or not. If not, open Steam Launcher and verify the integrity of the Star Citizen game’s files to repair the corrupted files. The final method is to clean install Star Citizen again on your PC.
  • Star Citizen Crash To Desktop:  Check the game specifications and match them with your Windows PC’s configurations. If there is anything missing, such as RAM size or Video Card, then provide it to avoid these crashing issues.
  • Star Citizen Not Launching: Even after re-downloading, if the issue still persists, then check the RAM size on your computer, and verify whether it satisfies the game requirements or not. If you didn’t solve it, then contact the support team of Star Citizen.
  • Star Citizen Crashes After 5 Minutes: If you have installed the game on HDD, then immediately move it to the SDD. Or else reinstall it freshly on your SDD. Once verify the game files to make sure that there are no corrupted items. Also, make some changes to the in-game settings to increase its performance.
  • Star Citizen Crash On Launch: It might be due to unknown or third-party apps running in the background. So, open the Task Manager and terminate all those processes from your PC. If the error again occurs, then reinstall your Steam Launcher and Star Citizen.
  • Star Citizen Stuck On Splash Screen: Open the Star Citizen properties through Steam Launcher and verify its game files. You can also fix it by character resetting. If your Windows is outdated, then upgrade to the latest versions. Also, install the newer NVIDIA/AMD drivers on your PC.

 

Basic Troubleshooting Steps

Wait a time! Before moving towards the following basic methods, try restarting your computer and relaunch Star Citizen. If the game is again crashing, then take a look at your computer configurations.

You have to make sure that your PC must fulfill all the Star Citizen’s specifications. If everything is fine and you see this error, then check out the below steps.

  • Remove External Components

Some users say that the Star Citizen crashing issue has been solved by removing all the external peripherals connected to the PC.

We recommend you try this simple technique and check the problem is solved or not. If you connect an external HDD or gaming headsets or others, then unplug them from your PC.

After that, relaunch Star Citizen and see the crashing occurs or not. If you didn’t solve it, then move to the next method.

  • Run Star Citizen As Administrator

Lack of permissions or not having enough rights to launch the game is another major reason for this Star Citizen Crashing error. Therefore, rerun the game with administrator privileges. For that, execute the below guidelines on your PC.

  1. Open This PC or My Computer.
  2. Go to the folder where the Star Citizen’s installer file is saved. Right-click on it and click Properties.
  3. Now, move to the Compatibility tab and enable the Run this program as an administrator option.
  4. Once you save the changes, reboot the PC.

Launch Steam and click the play button to start the Star Citizen game. If it doesn’t crash, then play it happily; otherwise, browse to the following section to know more tricks to fix it.

 

 

Steps To Fix Star Citizen Crashing Issue

It’s time to check out the advanced methods that can definitely solve this Star Citizen Crashing problem on your Windows computer.

 

  • Step 1

Turn Off Windows 10 Xbox Gaming Overlay

We strongly believe that disabling Windows 10 Xbox Game Overlay can solve this Star Citizen Crashing error. As many users are successfully fixed it, you can try your luck.

  1. Press Windows + I -> Select Gaming.
  2. Stay in the Game Bar tab, click the toggle button to turn off the Record game clips, screenshots, and broadcast using the Game Bar option.
  3. After that, you have to click the Captures tab in the left-side panel.
  4. In the Background Recording section, disable Record in the background while I’m playing a game option by clicking the toggle button.

Once you finished the steps, restart the PC. Now, relaunch Star Citizen and see the crashing issue is fixed or still occurs on your PC.

 

  • Step 2

Terminate Background Processes

If there are any conflicting processes running on your PC, then the game will crash continuously. So, it is the best way to kill all those unwanted or problematic processes to launch the game without these crashing or freezing problems.

  1. Press Ctrl + Shift + Esc keys on your keyboard to open the Task Manager.
    Press Ctrl+Shift+Esc buttons
  2. Select the app that you want to terminate and right-click on it -> Click End Task.
  3. Like this, you can close all other programs and check the crashing issue is solved or not.
nots
Note: If you are using any Game Recording software like D3DGear, then immediately remove it from your PC by uninstalling it.

 

Also Read:- Fix Starbound Crashes on Startup [Quick Troubleshooting Guide]

 

  • Step 3

Reset the Character Account

According to the forums and other sources, users have fixed the crashing issue by resetting the character account. To do so, use the following information.

  1. Click here to open the official website of Star Citizen and provide your login credentials.
  2. Now, select Character Reset from the Settings.
  3. Finally, click the Reset-Request option.

 

  • Step 4

Update Device Drivers

To run your computer, hardware components, and applications correctly, device drivers must to updated. The Star Citizen may be crashing due to outdated drivers on your PC.

You have to install the latest device drivers either manually or automatically. Using IObit Driver Booster, you can update all the device drivers with a simple mouse click.

It scans the entire desktop and lists out all the device drivers that are expired. If you want to update individually, then click the Update button or else click the Update All button.

After upgrading the drivers, reboot the PC and launch the game to check the problem is fixed or not.

 

Best Wifi Routers
Best Laptops: Consider to Buy in 2020 (Top Best Shortlisted)
We are making this best laptops list after spending hours in research so that you can find the best laptop as per your liking.
Read More

 

  • Step 5

Increase Page File Size

Many users have solved this Star Citizen Crashing error by increasing the page file size on their Windows 10. Try modifying it on your PC and check the issue is solved or not.

  1. Press Windows logo -> Type SystemPropertiesAdvanced -> Right-click on it -> Select Run as Administrator.
  2. It will open the System Properties with the Advanced tab.
  3. Click Settings under the Performance section.
  4. The Performance Options wizard appears on the screen. Navigate to the Advanced tab.
  5. Under the Virtual Memory, click the Change button.
    Click on the Change button
  6. Uncheck the checkbox of the Automatically Manage Paging File Size For All Drives option.
  7. Click the radio button next to the Custom Size section. Provide both Initial Size and Maximum Size values.
    select system drive and check custom size
  8. Finally, click the Set and OK button to save the changes.

Restart your Windows PC and check the Star Citizen Crashing issue is fixed or still exists.

 

  • Step 6

Verify the Game Integrity

The following steps will help you in verifying the game files of Star Citizen. While validating if it detects any corrupted game file, then it will immediately repair it to overcome these issues.

  1. First of all, launch Steam Client on your PC and log in with your credentials.
  2. Since all your purchased games are listed in the Library, find Star Citizen in that list.
  3. After that, right-click on the Star Citizen game and select Properties.
  4. From the Properties page, click the Local Files tab.
  5. To validate the game files, go with the Verify the Integrity of the Game Files option.
  6. You have to be patient because it takes a few minutes to finish this process.

Once completed, relaunch Star Citizen and see the crashing problem is solved or not.

 

  • Step 7

Disable Antivirus & Firewall

Are you using any third-party antivirus software on your PC? Is your Windows Defender Firewall enabled? If your answer is yes, then these might be the reasons for this crashing issue.

Your Antivirus and Firewall become hurdles while playing Star Citizen on your desktop. If you didn’t add the game to the exception list of these security suites, then they will block and crash the game.

If you want to avoid this problem completely, then disable both Antivirus and Firewall temporarily. Once you finish your gameplay, you can re-enable them.

When disabling these security apps didn’t solve the problem, enable them and try the next method.

 

Best Printer in 2020
Best Accessories For Laptop: Must Have Laptop Accessories list in 2020
You must consider to pick up some accessories for your laptop to get the best out of your laptop & make it power pack.
Read More

 

  • Step 8

Reset or Reinstall Windows OS

If the above methods didn’t help you, then the final option left to you is resetting or reinstalling Windows. First, try to reset your Windows to resolve this issue. The Star Citizen still crashes, then reinstall the OS freshly on your PC.

  1. Press Windows + I to open Settings. From that, click Update & Security.
    Choose The ‘Update And Security’ Option
  2. Go to the Recovery tab and click Get Started under Reset This PC section.
    Click On ‘Get Started’ Under The Reset This PC Option
  3. You can choose whether to remove the personal files or keep them on your PC.

Now, relaunch Star Citizen and check the issue is solved or not. If not, go with the Windows reinstallation. Before reinstalling, you have to backup all your files and folders.

 

Tips To Avoid Star Citizen Crashing

  • One can simply avoid the crashing or freezing problems while launching the Star Citizen game by offering all those game requirements on our PCs without fail.
  • The second tip that you have to follow to overcome this problem is enabling the Automatic Windows Update to keep your OS updated all the time.
  • Finally, install the Star Citizen correctly by following each and every instruction to avoid these kinds of troubles.

 

Contact Official Support

Running the game with admin rights, validating the game files, resetting the character account, and all other methods will drive towards fixing the Star Citizen Crashing issue.

At least with one of the above solutions, you can solve this problem on your PC. But if you ever failed to do so, then reinstall Star Citizen on Windows 10.

Additionally, you can try searching for any other techniques in the RSI’s official forums. Even you can contact the technical support team of Star Citizen.

Explain everything about the issue and submit the request. They will reply to you with the instructions that can solve this problem.

 

Final Words: Conclusion

On the whole, the users of Star Citizen can solve the crashing issue with our troubleshooting methods. If anyone has queries regarding the instructions explained above, they can contact us through this article.

We will help you in all means to get rid of this Star Citizen Crashing error. Even people can share their own hacks that fix the crashing issue on the Windows PC through this post.

If your friends also play this Star Citizen game, then share the post with them to help them to fix the error whenever encountered on their PCs. Please provide your comments, and we will offer our best.

 

  • Post last modified:July 6, 2021
  • Post category:Games
  • Post comments:0 Comments

Leave a Reply