Didn’t anyone acknowledge your voice when you were in a virtual meeting? These types of problems are very common while making conversations with our teammates or friends.

In this article, we came here to troubleshooting the Chromebook Microphone Not Working issue. Several people all over the world are using Chromebook for their personal or office works.

Chromebook is one of the budget-friendly laptop compared to normal personal laptops. In this device, you can run only those applications that are compatible with the Chrome Operating System.

When users talk on to the microphone, others can hear the voice and thus, they don’t respond at all. Many users are facing this problem on their Chromebooks.

That’s the reason why we came up with the best methods to troubleshoot the Chromebook Microphone Not Working problem.

Chromebook Microphone Not Working: Problem Overview

Like desktop computers and laptops, Chromebooks are also personal laptops, but the only difference is the operating system. On Chromebooks, Chrome Operating System is pre-installed.

The applications or software that are compatible with the Chrome OS can be run on these Chromebooks. Many top MNCs have manufactured the Chromebooks, such as Samsung, Dell, HP, etc.

The demand for Chromebooks is increasing day by day because of the low price compared to others. But there are some users who frequently problems while using the Microphone on their Chromebooks.

When they talk to their friends or other users, the receiver can’t hear the voice. It means that you can’t get reply from others when you’re in conversation.

It will ruin your activities, so you have to find the cause of this Microphone Not Working issue on your Chromebook. After that, fix it by applying the best troubleshooting method.

First, let’s see the reasons that stop working the microphone on your device.

Now, check out the following sections to get in touch with the methods that resolve this issue.

Chromebook Microphone Not Working: Related Problems

Want to know various problems that you can face with the Chromebook Mic? Then go through this section to fix them with the given solutions.

Chromebook Microphone Not Working: Basic Troubleshooting Steps

Now, let’s check out the basic troubleshooting methods that help you in fixing the Chromebook Microphone Not Working issue.

As we tell you always, restarting the desktop, console, or any hardware device is the best method to fix the issue. It hardly takes a few seconds to shut down and restart the system.

The problem may be fixed or not, but try it once with your device. That’s the reason why we suggest the user to reboot their Chromebook and see whether the Microphone is working or not.

Are you using any other audio devices, such as Headphones? If that’s the case, then it could be due to those headphones the microphone stops working.

Therefore, disconnect the audio devices connected to your Chromebook. After that, try using the Microphone on Google Meet or Microsoft Teams or Zoom.

If you still encounter the same problem, move to the following section to try some advanced methods to fix it.

Steps To Fix Chromebook Microphone Not Working Issue

Don’t worry! You have several other techniques on your hand to get rid of the Mic issues on your Chromebook Laptop.

[ps2id id=’Step-1 : Use Guest Mode’ target=”/]

Use Guest Mode

Sometimes, the Microphone shows these kinds of problems due to your personal account. To know whether the issue is with your account, try using the Guest Mode.

All the apps, extensions, and modified settings are seen when you sign in as the Guest. It seems that you have freshly installed the Chrome Operating System. For that,

If you don’t find any problem, then it could be due to the faulty extensions or software or others.

[ps2id id=’Step-2 : Increase the Microphone Sensitivity’ target=”/]

Increase the Microphone Sensitivity

Most users face this Chromebook Microphone Not Working problem with the sensitivity issue. If the sensitivity is too low, then we will engage with these troubles.

If the above method failed to fix it, then check the sensitivity level and slide it to high. We have given the entire procedure to increase the sensitivity level.

Once you increase the mic sensitivity, use it on any video conferencing app to check the problem is solved.

[ps2id id=’Step-3 : Set Microphone as Default Device’ target=”/]

Set Microphone as Default Device

Nowadays, several people are using Zoom, Google Meet, and Microsoft Teams as video conferencing applications on their laptops and Chromebooks.

If you’re facing problems with your Chromebook mic, it might be your fault of not setting it as default.

In most cases, the microphone settings on your Chromebook are not synchronized with the app that you want to use. So, it’s better to change the settings of the app in order to set your Chromebook mic as its default device. For example, if you want to use the mic on your Zoom, then execute the following steps.

If the microphone still shows the same issue, use other troubleshooting methods given below.

[ps2id id=’Step-4 : Allow Websites or Apps to access your Microphone’ target=”/]

Allow Websites or Apps to access your Microphone

Not only on apps, but you may also encounter Chromebook Microphone Not Working while browsing websites. It is due to the websites that block using the microphone on them.

In order to use the Chromebook mic, you have to modify the Chrome settings as shown below.

[ps2id id=’Step-5 : Disable Extensions’ target=”/]

Disable Extensions

If the above methods didn’t fix the mic issues, then you might have installed any problematic extension on your Chrome. Let’s do one thing, disable the extension one by one and check the microphone is working after disabling each one.

Now, use the microphone on any video conferencing app and see the problem again appears. If it is not fixed, try disabling other extensions until you solve it.

[ps2id id=’Step-6 : Powerwash your Chromebook’ target=”/]

Powerwash your Chromebook

If the Microphone Not Working issue is not fixed, then Powerwash your Chromebook. It is the only solution left to you to use Chromebook Microphone on the apps or websites error-freely.

But Powerwashing the device deletes everything, such as data, apps, settings, etc. So, before going to Powerwash or restoring the device to factory settings, back up the essential data to some external HDDs. Once you complete the process, check the Chromebook Microphone is working.

[ps2id id=’Step-7 : Check your Mic using Microphone Test Extension’ target=”/]

Check your Mic using Microphone Test Extension

Check whether your Chromebook Microphone is working or not, then test it by installing the Microphone Test extension on your device.

You can download and install it from the Chrome Web Store. After completing the setup process, open the extension and test whether the microphone is working.

Still, you are unable to use the microphone on any app or website? Then check out the contact official support section.

Tips To Avoid Chromebook Microphone Not Working

Contact Official Support

Chromebook Microphone Not Working occurs due to several reasons. And we have included all the workarounds that can resolve this issue.

One or more methods on this post can fix the problem and allow you to use the Mic without any issues. In case if none of them helps you, it is better to use the external microphone instead of Chromebook Mic.

But if you face these problems with your new Chromebook, then visit the authorized store of it. Explain the problem to them and get it fixed.

Or else ask the customer support team to replace the damaged Chromebook with a new one.

Final Words: Conclusion

We have searched different websites & forums and found the techniques listed in this article are the best ones. 99 out of 100, the users can fix the Chromebook Microphone Not Working issue with the above tricks.

If anyone has queries regarding the solutions, then you can contact us through the comment box. After fixing it, share your experiences with us and comment on this post.

Are you facing any other technical problems with your Chromebook? If so, let us know because we will provide the best troubleshooting methods to fix the issue.

At last, click the Subscribe button given below to get the latest updates on our blog.

Chromebooks are like laptops but run only Chrome Operating System. Almost all the top companies are manufacturing Chromebooks because they are cheaper compared to traditional laptops.

A few users are complaining that Camera stops working on their Chromebooks while using certain applications. Since we got many requests from the users, we are disclosing the best-available solutions to troubleshoot this Chromebook Camera Not Working issue.

When there is any video conference or video chat, we use the camera of our Chromebook. At the same time, some apps need facial confirmation to access them.

If the camera isn’t working, how can the user proceed further? So, it is very important to find the root cause of this problem and fix it as soon as possible.

In this article, we have included all the methods, including the tips that can completely avoid these kinds of issues.

Chromebook Camera Not Working: Problem Overview

In our daily lives, we use the camera on our Smartphones, laptops, and tablets while working or playing. When we are using Skype, Zoom, Whatsapp, and other apps, the camera on our devices is important.

By default, all the laptops and Chromebooks have a camera on the top. To enhance the video quality, some people use an external webcam.

Coming to the Chromebook, it looks the same as the laptops. But we can run only the applications that are compatible with the Chrome Operating System.

It means we can’t run Windows apps on our Chromebooks. Several companies developed Chromebooks for the consumers, such as HP Chromebooks, Acer, ASUS, Google Chromebooks, Lenovo, etc.

Though Chromebook is good at several factors, such as cheaper, virus protection, and more battery life, it troubles us in some cases.

The camera of our Chromebook will stop working suddenly while using it on any application. If you’re experiencing the same problem, then it could be due to the following reasons.

Now, check out the solutions that are listed below to fix the Chromebook Camera Not Working issue.

Chromebook Camera Not Working: Related Problems

Let’s talk about the problems that are related to this Chromebook Camera Not Working, along with their solutions.

Chromebook Camera Not Working: Basic Troubleshooting Steps:

Read the following instructions and execute them correctly on your Chromebook to avoid mistakes and fix this Chromebook Camera Not Working error.

Many users have said that the camera started working properly after rebooting their Chromebooks. This simple trick has helped several people in solving the issue successfully.

Therefore, we advise you to follow the same technique in fixing it on your Chromebook. So, close all the applications or processes running on your device and restart it.

Once it restarts, open the app on which you want to use and see the camera is working correctly or not.

Have you encountered this Camera Not Working issue with Skype or Zoom app? If so, try using the camera on some other applications, for example, Hangouts, Whatsapp, etc.

In case if the application where you’re using the camera is outdated or virus-infected, then the camera will not function properly.

So, confirm whether the camera is working finely with other programs or not. If it didn’t show any type of problem, then uninstall and reinstall the app where you’ve faced issues.

In case if the Chromebook Camera Not Working happens with all apps, then move to the next section to fix it.

Steps To Fix Chromebook Camera Not Working Issue

You are not the only person who faces this Chromebook Camera Not Working issue. There are several people who suffer from this problem and have fixed it with one or more solutions listed

[ps2id id=’Step-1-Update-your-Chrome-OS-below’ target=”/]

Update your Chrome OS

Before going to use any other advanced solutions, check whether you’re running the latest versions of the Chrome Operating System on your Chromebook.

We thought that you’re not updated your OS even after Google released the latest ones. That’s the reason why you’re facing problems while using the camera.

Thus, check for updates and download (if any) by going through the following procedure.

It checks for the latest updates & download and install them if your OS is outdated. Wait until the process gets finished completely.

Finally, restart your Chromebook and see the camera is working correctly or not.

[ps2id id=’Step-2-Update-the-App-That-Needs-Chrome-Camera’ target=”/]

Update the App That Needs Chrome Camera

We know very well that the outdated apps will show problems while accessing them on our devices. In case if the camera stops working on any app, check the app is expired.

Due to the bugs in the older version, the app cannot allow you to use the camera. So, if there are really any new versions of that app, download & install them on your system.

If Chromebook Camera Not Working happens even after upgrading the app, move to the next solution.

[ps2id id=’Step-3-Check-for-Hardware-Issues’ target=”/]

Check for Hardware Issues

If the above techniques failed to fix the camera problem, then there could be some hardware failures on your Chromebook. Follow the below instructions to troubleshoot the hardware issues.

After repairing the hardware issues, reboot your Chromebook and test the camera is working on your apps or not.

[ps2id id=’Step-4-Powerwash-your-Chromebook’ target=”/]

Powerwash your Chromebook

Sometimes, the camera stops functioning after changing the settings, installing new apps, and doing a lot more on your Chromebook.

If you really want to get rid of these issues, then Powerwash your Chromebook. Powerwashing is an inbuilt option included in the Chromebook to factory reset it.

When you see this option, it completely removes the data, uninstalls the programs, etc. That’s why we suggest you to backup all the essential files before resetting the device.

Wait until the Chromebook restores its original settings. After that, restart the device and see the camera starts functioning properly.

[ps2id id=’Step-5-Refresh-the-Chromebook’ target=”/]

Refresh the Chromebook

Sometimes, refreshing the Chromebook will solve problems associated with the camera. So, try refreshing your device by using the below steps. (Don’t worry! This process will not delete any files on your Chromebook).

Once the system starts, launch the application and check the camera is working on it or not.

[ps2id id=’Step-6-Use-External-Camera’ target=”/]

Use External Camera

If the above solutions failed to fix the Chromebook Camera Not Working, the only way is to contact the authorized store or technicians.

But it consumes a lot of time to fix the problem. In case if you have any urgency in using the camera on the application, then install an external web camera on your Chromebook.

After fixing the removable camera, install the supported drivers and finish your work. Once you complete your tasks, fix the camera issues on your Chromebook.

Tips To Avoid Chromebook Camera Not Working

Contact Official Support

In most cases, Chromebook Camera Not Working can be disappeared by restarting the device. If not fixed, then one or other tricks will fix it.

But in case if all the solutions gave negative results, you need to take your Chromebook to the nearest store. Let the technician will find the issue and repair it.

Sometimes, the Google forums/communities or Chromebook help will also post instructions related to this issue. So, go through them and use them if you find anything new (other than the above ones).

If this scenario, which means the camera is not working, happens with your new Chromebook, then contact the official manufacturer of it.

Explain the problem and ask them to replace the damaged Chromebook with the new one.

Final Words: Conclusion

On the whole, Chromebook is a wonderful alternative to the laptop. At a low cost, you can get branded Chromebooks in the present market.

Chromebook Camera Not Working issue can be solved by refreshing Chrome, upgrading Chrome OS, or updating the app where you want to use the camera.

Do you have any queries or suggestions on this troubleshooting guide? If so, you can use the comment box and post them to us.

We also welcome your own solutions because they will help a lot of users in fixing the issue. Finally, click on the Subscribe button to get in touch with the latest updates of our blog.

Want to include capital letters while creating documents on your Chromebook? Didn’t you see the Caps Lock key on your Chromebook?

Then this article will you to turn on the Caps Lock key on your system. Except for Chromebook, the Caps Lock key is placed on all other keyboards.

On Chromebooks, Google replaced the Caps Lock key with the Search key. If you are new to Chromebook, then you will little bit confuse about how to turn on Caps Lock and use it whenever you want.

But don’t worry because we are here to help you in using the Caps Lock key while creating the documents or notes.

Why Do We Need Caps Lock Key?

On our Chromebooks, we do a lot of works, such as web browsing, playing games, watching videos, listening to music, etc. Apart from all these, we also create documents both online and offline.

When we are documenting, it is necessary to type capital letters wherever required. It can be done only when we turn on the Caps Lock key on the keyboard.

Without turning it on, we can’t type the capital alphabets. To know how to turn on the Caps Lock key on your Chromebook, let’s move to the following section.

How To Turn On Caps Lock on a Chromebook?

On the normal keyboards, like Dell, HP, and others, the Caps Lock key is placed on the left side. But coming to the Chromebooks, you can’t see any Caps Lock key on the keyboard.

People who are using Chromebook newly can go through the below procedure to turn on the Caps Lock.

Since Google is well-known for Search Engine, it included Search key instead of Caps Lock key.

Method-1

After completing your work, you can press the same keys (Alt + Search) to turn off the Chromebook.

Or else you can press the Shift key to turn off the Caps Lock on your Chromebook.

Method-2

Even you can change the keyboard shortcuts to turn on or turn off the Caps Lock, by modifying the settings. For that,

Final Words: Conclusion

On the whole, Chromebook users can work easily and smoothly by knowing these keyboard shortcuts. From the above methods, you can turn on/off the Caps Lock on your Chromebook.

If you have any doubts or want to suggest anything, then feel free to message us in the below comment box.

We are here to offer our services, and to know more about it, subscribe to our blog.

ASUS Chromebook Touchpad Not Working

Is the Touchpad of your ASUS Chromebook Not Working? Are you unable to move the cursor due to this damaged Touchpad? Then this article is for you.

ASUS is a multinational company that develops laptops, Chromebooks, Smartphones, and many other accessories. Compared to laptops, Chromebooks are budget-friendly.

To select anything on the screen or scroll down the page, we use the touchpad on our Chromebooks. It’s not so easy to work or play when the left-click and right-click will not operate correctly.

Since several ASUS Chromebook users are experiencing this particular problem, we are offering the best troubleshooting methods to fix this problem.

We are very sure that you can make your Chromebook Touchpad work after applying the given steps.

Problem Overview

While browsing or creating documents, or any other tasks on our Chromebooks, we use the touchpad. By moving the mouse pointer, we can select different tabs, scroll to multiple pages, etc.

Even the right-click context menu allows us to choose several options and make our work easy. What if the left-click, right-click, and touchpad will not work at all?

Some users, instead of repairing the damaged touchpad, use an external mouse by connecting it to their Chromebooks. But it is not a good idea. We have to fix this ASUS Chromebook Touchpad Not Working issue.

Using simple tips and tricks, we can repair the touchpad and make it work without any errors. Before that, you need to go through the reasons that cause this issue.

After knowing the reasons for ASUS Chromebook Touchpad Not Working problem, move to the following sections to get in touch with the methods that can fix it.

Related Problems

Read the following paragraphs to know some errors that you might engage with the ASUS Chromebook. Fix those problems with the given solutions.

Basic Troubleshooting Steps

Before using the basic steps given below, restart your ASUS Chromebook and check the touchpad is working correctly or not.

If you didn’t solve the ASUS Chromebook Touchpad Not Working, then use the below tricks.

Dirt and dust particles on the touchpad are also one of the reasons for this issue. Take a soft cloth and clean the touchpad smoothly. At the same time, use a low-intensity vacuum cleaner to clean the touchpad.

Mostly, the touchpad starts working after following this trick. If you haven’t fix it, then try using the below steps.

The problematic or malfunctioning software on your Chromebook damages the hardware components. So, we suggest users to find and uninstall/remove those programs permanently from their systems.

We know that it consumes your precious time, but it might solve the Touchpad Not Working issue.

Steps To Fix ASUS Chromebook Touchpad Not Working Issue

Those who can’t get rid of the ASUS Chromebook Touchpad Not Working issue can use the following advanced steps. Execute the instructions given in this section to avoid further damages.

[ps2id id=’Step-1-Update-ASUS-Touchpad-Drivers’ target=”/]

Update ASUS Touchpad Drivers

Didn’t you install the latest ASUS Touchpad drivers on your Chromebook? Then you will definitely face problems with your Touchpad while working on your system.

The only way to overcome this problem is to update the drivers from its official website. Follow the below procedure to complete the upgrade process manually.

Check whether your ASUS Touchpad Not Working issue is fixed or not.

[ps2id id=’Step-2-Enable-Touchpad’ target=”/]

Enable Touchpad

Did the ASUS Touchpad is enabled or disabled on your Chromebook? If it is disabled, then it will not work at all. So, go to the Touchpad settings and enable it.

Apart from that, you have to modify the touchpad settings to overcome this problem. Some of them are turning off the tap-to-click feature, touchpad acceleration, and touchpad speed.

Now, try to move the cursor or use the buttons on your Touchpad to test whether it is working or not. If you still face the ASUS Chromebook Touchpad Not Working problem, then move to the following steps.

[ps2id id=’Step-3-Connect-External-Mouse’ target=”/]

Connect External Mouse

Some users say that connecting an external mouse to the Chromebook can cause Touchpad problems. If you want to fix this issue, then unplug the USB mouse.

On the contrary, a few ASUS Chromebook users have fixed this Touchpad Not Working issue by plugging a USB mouse and disconnecting it repeatedly into their device.

After using it for at least 20 to 30 minutes, unplug it from your Chromebook. Now, check the Touchpad is working or still showing the same issue.

In case if the external/USB mouse is also not working, then the problem is considered severe. So, you need to take assistance from professional technicians.

[ps2id id=’Step-4-Login-to-Guest-Account’ target=”/]

Login to Guest Account

If there are multiple accounts on your Chromebook, then try to fix it by signing in to all those accounts. But we believe that you will fail to solve it on your device.

That’s the reason why we suggest you enable the Guest Mode and try testing the touchpad. Using your Chromebook keyboard, you can enable the Guest Mode.

Test whether the touchpad starts working in the Guest Mode or not. If you failed to do so, then use the following steps.

[ps2id id=’Step-5-Reset-your-Chromebook-to-Factory-Settings’ target=”/]

Reset your Chromebook to Factory Settings

Are you fed up trying the above methods to fix this Touchpad Not Working issue? Then the last step to solve it is resetting the Chromebook settings to the default.

It completely washes out your data and applications installed on your ASUS Chromebook. After factory resetting, your Chromebook will look like the new one.

It is also referred to as Powerwashing your Chromebook. To do that, you have to use the below steps.

Within a few minutes, it completes the reset process. After rebooting freshly, try to move the cursor or tap on the touchpad to test it.

Tips To Avoid ASUS Chromebook Touchpad Not Working

Contact Official Support

We can say that the ASUS Chromebook users will completely solve the Touchpad Not Working problem with our methods. Millions of ASUS users follow the above steps to come out of this issue.

If you are failed to solve it, then don’t worry because there are some ways that can fix it. One such is visiting the nearly located ASUS Service Point to repair your Chromebook Touchpad.

When the technicians are unable to find the reason, simply contact the ASUS Customer Support Team. Or if the Chromebook is purchased newly, then ask them to replace the damaged product.

Final Words: Conclusion

To sum up everything, ASUS manufactures standard and reliable products to gain customer satisfaction. Even it provides solutions whenever any problem occurs with its products.

When your ASUS Chromebook Touchpad is not working, quickly use the given methods to fix it. But be cautious while executing the steps because mistakes will damage your entire system.

If you have any queries regarding this guide, then never hesitate to ask us. Just post your query by typing it in the below comment box.

We are very thankful if you share the details about which method had helped in fixing this issue. We glad so much for your love and support.

Chromebook Touchscreen Not Working

Is your Chromebook’s Touchscreen is not working? Are you unable to access your Chromebook device? Then you have landed on the right post.

There are millions of users who use Chromebooks that are operated through Touchscreen. Using touchscreen devices has both advantages and disadvantages.

Due to several reasons, the touchscreen of the Chromebooks stops working suddenly. Don’t worry! You can easily fix this issue using the below methods.

In this troubleshooting guide, you will get to know why the Chromebook Touchscreen Not Working issue occurs. At the same time, the steps to fix this problem, including tips to avoid these kinds of touchscreen issues.

Problem Overview

Earlier, we use desktop computers to create applications, playing games, and other tasks. After that, manufacturers have developed laptops, tablets, and other gadgets to make our work simple.

Chromebook is one such device with the Google operating system. Chromebooks are developed with both keypads and Touchscreens. Compared to the keypad, we can work faster on touchscreen devices.

But there are such instances where Chromebook’s touchscreen does not work properly. When we research this particular issue, most users face it is due to the improper maintenance of their Chromebooks.

The dust on the screens or touching it with wet hands is the major reason for causing touchscreen problems. Apart from that, there are several other reasons for causing Chromebook Touchscreen Not Working issue. They are:

If the Touchscreen of your Chromebook stops working, you can neither play nor work until you fix it. Therefore, move to the following steps to overcome this problem.

Related Problems

We know that there are several companies that manufacture Chromebook Touchscreens. You can use all the solutions provided in this section on all your branded Chromebooks.

Basic Troubleshooting Steps

Try out the basic methods given below in order to fix the Chromebook Touchscreen Not Working. Strictly follow the given instructions to avoid further damages.

Whether it is a desktop computer, laptop, tablet, or any other gadget, we have to maintain it properly. Improper maintenance of these devices can cause failures and complete damage to the product.

The same will happens with the Chromebook also when you use it irregularly. If you continuously use the Touchscreen devices without cleaning the screen, then it will show some problems.

While playing or working on these Chromebook Touchscreen devices, it will not function correctly when it is dirty or uncleaned.

Therefore, you have to clean the screen daily before and after you use the Chromebook. Even though the problem occurs, move to the following methods.

Are you accessing your Chromebook Touchscreen with dry hands? Then the Touchscreen will not work properly. Either it damages completely or works improperly.

Thus, we recommend the users clean their wet hands whenever they want to use their Chromebooks.

Steps To Fix Chromebook Touchscreen Not Working Issue

Sometimes, the Touchscreen still does not function after using the basic methods. In this situation, you can use the advanced methods given below.

[ps2id id=’Step-1-Hard-Reset-your-Chromebook’ target=”/]

Hard Reset your Chromebook

Due to some internal hardware failures, Touchscreen stops working on your Chromebook. In that case, hard resetting your Chromebook will solve this problem.

Whichever Chromebook you are using, such as Samsung, Lenovo, or Acer, you can try this method to fix the Chromebook Touchscreen Not Working issue.

Now, check the Touchscreen of your Chromebook works perfectly or not.

[ps2id id=’Step-2-Enable-the-Chromebook-Touchscreen’ target=”/]

Enable the Chromebook Touchscreen

Some users accidentally disable the Touchscreen function on their Chromebooks. If it happens to you, then you can’t access your device correctly.

So, before moving to further steps, check out the Chromebook Touchscreen option is enabled or deactivated. If you find it disabled, then enable the Touchscreen to work without any issues.

By doing so, the Chromebook Touchscreen Not Working issue will be fixed. If you still face the problem, then try out the following methods.

[ps2id id=’Step-3-Reset-your-Chromebook-to-Factory-Settings’ target=”/]

Reset your Chromebook to Factory Settings

If the above methods didn’t help you at all, then reset your Chromebook to factory settings. It means all the settings on your Chromebook will be revert to the default ones.

Factory setting your device will permanently remove the files, folders, and applications from your Chromebook. That’s why we suggest the users to backup all their essential files to other locations, such as an external hard drive or Google Drive.

In order to factory reset your Chromebook, execute the below guidelines.

Once the setup process is done successfully, check the Chromebook Touchscreen Not Working problem is fixed or still persists.

Frequently Asked Questions (FAQs)

Whenever we want, we can disable the Touchscreen on our Chromebooks. If you want to deactivate the Touchscreen option, then type this chrome://flags/#ash-debug-shortcuts on your Chrome’s address bar. Besides the Debugging Keyboard Shortcuts, click the Disable option.

In order to use the keyboard on your Chromebook, you can use the below steps.

If you are away from your Chromebook, locking the device is the best option to protect it from strangers. To lock your screen,

Within few seconds, the Chromebook screen will turn off in order to save its power.

Tips To Avoid Chromebook Touchscreen Not Working

Contact Official Support

The above sections helped you in coming out of Touchscreen problems with your Chromebook. If your Chromebook Touchscreen Not Working occurs due to the reason (listed above), you will fix it with our tricks.

In case the Touchscreen does not work even after applying all the methods, you have to visit the Chromebook store. Never try to disassemble it on your own if you’re not a professional.

Technicians who are experienced can fix the issue by repairing it. If your Chromebook has a warranty, then simply replace it with a new one.

If you are using Chromebook for a long time, then purchase the new Touchscreen device.

Final Words: Conclusion

To sum up everything, Chromebooks that can be operated with Touchscreen will encounter one or other issues while working or playing it.

If the Touchscreen is not working, then immediately use the methods listed in this guide. Chromebook users who have fixed the Touchscreen Not Working issue with other tricks can share them with us.

When you don’t understand any instructions, you can ask for help by commenting in the below box. Even the users can contact us to solve any other technical problems.

We hope that this troubleshooting guide helped in fixing the Chromebook Touchscreen Not Working issue.

Chromebook Sound Not Working

Didn’t you hear sounds or audio from your Chromebook? Want to listen to your favorite music and sounds while playing games? Don’t worry! You have landed on the right article.

Chromebook is the best alternative to your Windows or Mac laptops. It comes up with the Google Operating System, so we can’t install Windows or any other operating system’s apps.

There are many benefits of Chromebooks, such as budget-friendly for all categories of users. But there are some drawbacks too, and one is sound/audio not working while using our Chromebooks.

Even we face these kinds of problems with our desktops and laptops. There is no need to worry at all because we offer the standard methods to fix this Chromebook Sound Not Working issue. Have patience and execute the steps correctly on your device.

Problem Overview

The users who want to use Google OS can use Chromebooks to finish their works. Even we play the games that are compatible with this operating system.

The complaints regarding the Sound Not Working issue on Chromebooks are increasing. Some people are trying few tricks to fix it but failed to do so.

The reasons might vary from one user to others, but we can fix it with simple and easy techniques. Before going to use the methods, it is necessary to understand why the audio is not working on your Chromebook.

To know the reasons for this Chromebook Sound Not Working issue, read the below steps.

When this problem occurs, you can’t even play any audio or video on your Chromebook. The users will not enjoy while playing video games because the game sounds are not audible.

That’s the reason why you have to go through the following steps to fix this problem.

Related Problems

Chromebook Sound Not Working issue occurs on various branded companies. Go through some of those related problems discussed below.

Basic Troubleshooting Steps

Sometimes, the simple steps can fix the Chromebook Sound Not Working issue. That’s why we are listing out the basic methods to apply them on your Chromebook.

The first thing you have to do when you didn’t hear any sounds from your headphones or Bluetooth speakers is checking for hardware issues.

If you heard sounds on other Chromebooks, then there might be some other issues. So, go through the following steps to fix the Sound Not Working issue on your Chromebook.

Sometimes, we accidentally mute the volume on our Chromebooks. Once the volume and move the slider to high to increase it. Now, play any music and check the sounds are coming from your Chromebook’s speakers or not.

Still, you face the Chromebook Sound Not Working error? Move to the following section to use the advanced methods.

Steps To Fix Chromebook Sound Not Working Issue

It’s time to check out some more tricks that can resolve the Sound Not Working on your Chromebook.

[ps2id id=’Step-1-Install-the-Latest-Chrome-OS’ target=”/]

Install the Latest Chrome OS

Are you using older versions of the Chrome Operating System? Then this will become the reason for the Sound Not Working error.

Therefore, you have to check for the latest Chrome OS versions and install them on your Chromebook to keep it up-to-date.

Once you finished installing the latest Chrome OS updates, check whether you hear the sounds from the audio devices or not.

[ps2id id=’Step-2-Modify-the-Sound-Settings’ target=”/]

Modify the Sound Settings

The users make some mistakes accidentally or intentionally while using their Chromebooks. One we have discussed in the basic steps, muting the volume.

Apart from that, the sound settings are configured on your device. In order to fix it, you need to change the settings as specified below.

If you want to listen to sounds through your headphones, then set the headphones as the default output device. Open the Sound Settings, choose the Speakers/Headphones, and click the Set Default option.

Now, check the sound comes from your audio devices or not. If not, go with some other tricks given below.

[ps2id id=’Step-3-Unplug-the-Sound-Devices-Headphones-or-Speakers’ target=”/]

Unplug the Sound Devices (Headphones or Speakers)

Some users say that their Chromebooks show this kind of issue whenever they connect headphones or Bluetooth speakers. Once they eject these audio devices, the audio can be heard from the inbuilt speakers.

We recommend you disconnect the audio devices if you plug into your Chromebook and check the Sound Not Working issue is fixed or not.\

[ps2id id=’Step-4-Disable-Extensions’ target=”/]

Disable Extensions

Have you installed several extensions on your Chrome browser? Then there is any problematic plugin that you are using on your web browser. Due to this extension, the sound devices are not working correctly.

First of all, disable all those extensions, and start re-enabling them one by one to find the problematic one. After that, remove that extension completely from your Chrome.

Now, see whether you listen to the sounds while playing games or music on your Chromebook.

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[ps2id id=’Step-5-Clear-the-Cache’ target=”/]

Clear the Cache

Chrome stores all kinds of details, such as images, browser data, site information, and others in History. If you didn’t clean the Browser History regularly, then you will engage in many issues, including the slow loading of web pages.

Remove the entire browsing history and restart your Chromebook. Mostly, the problem “Chromebook Sound Not Working” will be fixed on your device.

[ps2id id=’Step-6-Reset-your-Chromebook’ target=”/]

Reset your Chromebook

If the above methods didn’t resolve the issue, then try fixing it by resetting your Chromebook. Follow the below procedure to reset the device.

After that, check the Chromebook Sound Not Working problem gets resolved on your system or not.

[ps2id id=’Step-7-Grant-Permissions-on-your-Chrome’ target=”/]

Grant Permissions on your Chrome

Some people are complaining that they hear sounds while playing music or playing games on their Chromebooks. But when they play music on some websites, they didn’t hear any audio.

For example, users who browse YouTube might not hear sounds while watching their favorite videos or lectures. In this situation, you need to allow those sites to listen to the sounds. For that, you have to add those sites to Chrome.

Check the Sound Not Working issue is resolved on your Chromebook device or not.

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[ps2id id=’Step-8-Browse-as-Guest’ target=”/]

Browse as Guest

We install several programs, games, and other necessary software on our Chromebooks. If you don’t know why you can’t hear sounds from your device, then simply access the Chromebook as a Guest. For that,

Now, play any audio file or video song, game, and check the sound is coming out from your speakers or headphones.

Tips To Avoid Chromebook Sound Not Working

Contact Official Support

Chromebooks are just like laptops, but it contains an inbuilt operating system that is Google OS. The rest of the things are the same, such as Motherboard, video cards, sound cards, etc.

Whenever the sound is not working on the Chromebook, we can fix it through the methods discussed above. If the sound/audio still does not come from your Chromebook’s speakers or headphones, or Bluetooth devices, take your system to the authorized store.

Professionals who have experience in dealing with these sound, not working issues can easily it on your system. Or else directly contact the customer support team of your Chromebook.

Final Words: Conclusion

At last, there are several people who are using Chromebooks for multiple tasks. We have given step by step procedure to overcome the Chromebook Sound Not Working issue.

Now, you got to know this troubleshooting guide will help you in fixing the audio problems on your device. The above tips and tricks are applicable to all brands of Chromebooks, such as Samsung, Acer, Google, Asus, etc.

Share the post with your friends who own Chromebooks, so that they can solve this issue on their devices. If you have any doubts, contact us through the comment section.

Chromebook Black Screen

Is your Chromebook showing a black screen even though it is turned on? Want to fix this problem and work with your Chromebook without any issues? Then you came to the right place.

We are here to offer the workable troubleshooting methods that resolve this Chromebook Black Screen error. Even we provide the tips and tricks to escape from these issues.

Chromebook is a laptop that we can purchase with a small amount of money. It is regarded as one of the best alternatives to Windows and Mac laptops.

It runs Google Operating System named Chrome OS. We cannot install Windows or Mac, or any other operating systems on this Chromebook.

Many users are looking forward to purchasing these budget-friendly laptops. But in some cases, the Chromebook makes you under trouble by showing various issues.

Due to some reasons, we can’t see anything on the screens even after pressing the power button. In such situations, we feel tense and don’t know what to do.

Simply go through the following sections and get knowledge on how to fix the Chromebook Black Screen problem.

Problem Overview

Chromebook runs on Chrome Operating System, which is very fast compared to other operating systems. At the same time, it costs very low so that it is the best cheapest laptop.

Moreover, the life of this Chromebook’s battery is long, so we can use it for more time without any issues. Viruses, malware, and other cyber threats damage very low on these Chromebook laptops when you compare with other traditional laptops.

The drawback of this Chromebook is it doesn’t support Windows or any other OS-based applications. We have to run only those programs that are compatible with Chrome OS.

But the number of users of Chromebooks is increasing day-by-day due to their security and budget-friendly. Similar to other laptops, the Chromebooks also engage with multiple issues. One such is Chromebook Black Screen.

When you press the power button, even after you see the blue/white light, you can’t see anything on the screen except the black screen.

Several users have encountered this issue on their Chromebooks. That’s why we listed the reasons that turn your Chromebook into a black screen. They are:

Now, move ahead to the following sections to know the methods that can fix this black screen error.

Related Problems

Now, it’s time to check out the problems that might experience in near future with your Chromebook. That’s why take a look at these issues and fix them with the given solutions.

Basic Troubleshooting Steps

Are you waiting for the methods to fix the Chromebook Black Screen issue? Then here are the basic methodologies that you follow before going further.

Whether it is a Windows or Mac, or a Chrome-based laptop, the simple technique that we must use when any issue occurs is restarting the device.

Similarly, if you see nothing on your display (that is black/blank), then do a soft restart of your Chromebook. Just press the power button to turn on the laptop and see the power indicator (light) is showing or not.

Did you see anything on the screen like the Chrome logo or not? If yes, then the problem is fixed. Otherwise, you need to move to the following sections.

The users who didn’t solve the Chromebook Black Screen with a soft restart have to perform a hard restart. Yes, many users have proved that they overcome this problem by using a hard restart method.

We recommend the users to follow the below guidelines to execute the hard restart of their Chromebook. It is applicable to all brands of Chromebook laptops.

First of all, you have to know whether your screen is working properly or not. If the screen gets damaged, then you can’t see anything on it.

That’s why connect your laptop to an external monitor using the connection cables.

After that, turn your laptop on. If you see anything on the external monitor, then it means that your laptop’s screen is damaged. In this situation, you have to visit the authorized store and get your screen repaired.

Steps To Fix Chromebook Black Screen Issue

The advanced methods that can fix the Chromebook Black Screen issue are discussed in this section. You can execute them by following the step-by-step procedure.

[ps2id id=’Step-1-Increase-the-Brightness’ target=”/]

Increase the Brightness

What happens when the brightness of your laptop is completely low? If that’s the case, you can’t see anything on your display. And we think that there is some problem with the screen or others.

So, before going moving to further methods, try to increase the brightness of your laptop to a maximum and see that anything appears on your screen.

Still, the display is showing a blank/black screen? Then you have to try out some other techniques to fix the Chromebook Black Screen.

[ps2id id=’Step-2-Charge-the-Battery’ target=”/]

Charge the Battery

When the laptop’s battery is down and not charged for some days, it can’t start, and we see nothing on the screen. If you are encountering the Chromebook Black Screen problem, then check the battery once.

To fix this issue, you have to charge your Chromebook’s battery. For that, connect AC Adapter or charging cable to your laptop and plug it into the main power supply unit, and turn it on.

After some time, try restarting your laptop and check that you see the Chrome logo or not.

[ps2id id=’Step-3-Disconnect-the-USB-Devices’ target=”/]

Disconnect the USB Devices

Even though the laptop contains a built-in mouse and keyboard, we have a habit of using external devices. At the same time, we connect printers, scanners, and other USB devices.

Though these devices help us a lot, it troubles in the same manner. It means the usage of USB Devices leads to the occurrence of this Chromebook Black Screen error.

Several Chromebook users have solved the black screen problem simply by ejecting the USB devices from their laptops. So, try disconnecting all those USB devices that are plugged into your laptop and check the black screen is disappeared or still exists.

[ps2id id=’Step-4-Update-your-Chrome-OS’ target=”/]

Update your Chrome OS

If you are not updating your Chrome Operating System for a long time, then there is a chance of facing black screen issues on your Chromebook.

To fix this Chromebook Black Screen problem, immediately install the latest patches of Chrome OS and finish the update process.

[ps2id id=’Step-5-Replace-your-Chromebook’ target=”/]

Replace your Chromebook

Did you see the black screen after trying all the above methods? Then the best way is to replace your Chromebook. If your laptop owns any warranty, then visit the nearest authorized store and replace it with a new one.

Frequently Asked Questions (FAQs)

In order to force restart your Chromebook, you need to press the Power button and refresh/reload button at a time. By doing so, the laptop will turn off and turn on automatically.

Sometimes, due to various reasons, our Chromebook becomes freeze and hangs. To unfreeze and work them normally, you have to remove your laptop from the main power supply unit.

Wait until the entire battery gets drained. It takes almost three hours to cool down your CPU. After that, reconnect the charger and turn on your laptop.

First of all, turn on your Chromebook. Now, open the Settings. From the left-side panel, click Device. Come to the right-side and choose Power. Finally, turn off Sleep When the Cover is Closed option.

Tips To Avoid Chromebook Black Screen

Contact Official Support

Chromebook Black Screen is a fixable problem, and that you can do it through the methods discussed above. When the situation is out of your control, that means you can’t fix it, you have to visit the forums and communities.

Experts and the users who already faced this problem provide the techniques that they have used to fix the issue. If you find anything different (other than the above), then try out them and see the problem gets resolved or not.

Take a final try and contact your Chromebook’s technical support team to get their assistance. If your laptop is still under warranty, then replace it with a new one.

Final Words: Conclusion

At last, I conclude that the Chromebook is the cheapest and stable laptop that benefits the user in different ways. The Chrome OS runs faster and stable without engaging in any slowdowns.

If you come across this black screen problem, quickly follow the techniques that are listed in the above sections. The enthusiastic users who hack it with their own method can share it with us.

The methods that we are provided can be easily understood even to beginners. Even though if anyone has doubts or queries, then contact us at any time by leaving a message in the below comment box.

Although Chromebook is a very light and troublefree device, but it seems that the DHCP lookup failed Chromebook error is a little troublesome. Many Chromebook users have reported this problem in different forums and on many manufacturer’s support pages.As we have hand-on experience of using Chromebook and we have also come across this problem and resolved it quickly. We are writing this post to share how did we resolve this error efficiently.

Chromebook is certainly an awesome device that rarely gives you any trouble while using it, we can say by our experience. Surely other operating systems may give you a very advanced performance which everybody may not require but Chromebook really gives you peace of mind.

Read this post thoroughly to resolve DHCP lookup failed Chromebook error and to understand Chromebook a little better.

DHCP lookup failed Chromebook: Problem Overview

Many users have reported DHCP lookup failed Chromebook error.i his error when they try to connect their Chromebook with the WifI network they get an error notification in the status area “Failed to connect to network DHCP lookup failed”.

Dynamic Host Configuration Protocol (DHCP) is basically a network protocol that allows the server to assign an IP address automatically to the system connects with the network from the pre-defined range of numbers which is called Scope.

DHCP lookup failed, Simply means your Chromebook was not assigned the IP address. There could be several reasons for this issue but you will be able to fic this issue easily with the help of this guide.

Basic Troubleshooting

There are few things which we need to check and be sure before going to advance troubleshooting. Sometime we may fix this kind of issue with few simple tweaks. Sometimes we may just need to avoid or get rid of a few things that can fix our problem.

Steps to fix DHCP lookup failed Chromebook

[ps2id id=’Step-1-Connect-directly-without-WiFi-extender-or-repeater’ target=”/]

Connect directly without WiFi extender or repeater

In many cases, we have observed that WiFi extender and repeater are the real culprits behind DHCP lookup failed error in Chromebook. So we would like to suggest you that try to connect to wifi directly fro the WiFi router without using extender or repeater.

If you able to connect directly and if it resolves your problem, it means extender is the actual cause of his issue. If you want better WiFi coverage and also do not want this problem then we would like to suggest you invest in a high range router or preferably a Google WiFi router.

[ps2id id=’Step-2-Restart-The-Router-And-Chromebook’ target=”/]

Restart The Router And Chromebook

If you have not performed this step yet then this is one of the simplest but effective solutions in this kind of problem. A simple restart of the router would not be sufficient we need to perform proper power reset procedure while restarting. To power reset the router, follow the steps below.

Now check if the problem has resolved. If you still facing the issue continue with the further fix.

[ps2id id=’Step-3-Change-Router-Settings’ target=”/]

Change Router Settings

Router settings could also be one of the reasons for the DHCP lookup failed error Chromebook. It might be that your other devices are working with the WiFi router you are using but Chromebook is not working and you are getting an error message. The Chromebook has specific router settings required that you need to check.

[ps2id id=’Step-4-Router-Firmware-Update’ target=”/]

Router Firmware Update

Sometimes router compatibility issue leads to DHCP lookup failed error in Chromebook. Especially if you are using a little old router and you have not updated the firmware of your router. Like any other internet-connected device router manufacturing company also regularly release an update which helps it to perform better, fixing bugs, and enhance security. To Update router firmware follow the steps below.

After updating the firmware of the router, you need to restart the router and check if it has resolved your problem.

[ps2id id=’Step-5-Use-Chromebook-connectivity-diagnostics-tool’ target=”/]

Use Chromebook connectivity diagnostics tool

If you are still not able to connect and getting the same error message, then Chromebook has an inbuilt connectivity diagnostics tool that helps you diagnose and fix the connectivity issue. It is effortless to use and solves major connectivity problems. The new user interface is much more user friendly. To run the Chromebook connectivity diagnostics tool, follow the steps below.

The connectivity diagnostics tool will diagnose the problem and will try to fix it. You just need to follow the screen instructions.

[ps2id id=’Step-6-Change-DNS-Settings’ target=”/]

Change DNS Settings

DNS settings could play a very crucial role in DHCP lookup failed error in Chromebook. Many users have reported simply changing the DNS settings to fix this issue easily. You get three options in the Chromebook of DNS: Automatic name server, Custom name server, and Google name server. You just need to change your DNS to Google Name Server. To change DNS, follow the steps below.

Close this window and check if you can connect to the wifi network without any error.

[ps2id id=’Step-7-Clear-DNS-Cache’ target=”/]

Clear DNS Cache

As you have change DNS settings of Chromebook, Now you should Clear DNS cache to remove all previous DNS settings completely. It is really simple to perform. Open Chrome and type chrome://net-internals/#dns in the address bar and hit enter. A page will open click on clear host cache.

Fix Keyboard not Working on Chromebook Problem With Any Make And Model of Chromebook. Read This Troubleshooting Guide and fix it easily.

Recently some Chromebook users have reported facing the keyboard not working on Chromebook issue. They were unable to type with the keyboard or give any commands with it. Most of them were using Samsung, Lenovo, Asus, and Acer Chromebook laptops. That is why I am writing this blog to fix this issue. I am a laptop expert and a friend of mine is also an expert of Chromebook. Together we bring this blog to help you fix the keyboard not working on Chromebook problem.

Most Chromebook users found this post very helpful, it should fix your problem as well but if one method does not solve the problem then try other methods mentioned in this post to fix keyboard not working on Chromebook problem. Let us overview this problem before going deep into the details.

Keyboard Not Working On Chromebook: Problem Overview

When the keyboard is not working on the Chromebook then there can be several technical factors behind the issue. There can be some application causing this disturbance. A program in execution may have gone in a loop or the keyboard hardware may fail. For hardware and internal wire related issues, you will need to take your Chromebook to a technical person. Other problems can be easily fixed by you. Read this blog to fix the keyboard not working on Chromebook issue. You will be able to fix any Chromebook keyboard not working problem with any brand of Chromebook and other related problems mentioned below.

First, let us take a look at some simple and basic troubleshooting steps.

Basic Troubleshooting Steps

The keyboard not working on Chromebook issue can be fixed by using some basic troubleshooting steps. Sometimes keyboard issues can be caused by a simple technical reason. Follow these steps to perform basic troubleshooting on Chromebook to fix the keyboard not working problem.

We have seen that performing these steps on the Chromebook can solve the issue in some cases. If they have then you should be happy as now you don’t have to go through a lot of trouble of performing complicated steps. If not then don’t worry. Read the complete blog. I am sure we have a solution here for the keyboard not working on Chromebook issue.

Advanced Troubleshooting Steps for KeyboardNot Working on Chromebook

[ps2id id=’Step-1-Reset-Your-Browser-on-Chromebook’ target=”/]

Reset Your Browser on Chromebook

If you are facing the keyboard not working on Chromebook then the browser can be behind this issue. The web browser on your Chromebook is your window to the world of the internet where numerous applications and scripts can access your laptop. These scripts can interfere with the keyboard, touchpad, and other devices on your system and cause them to malfunction. Follow the steps given below to reset your browser on your Chromebook to fix the keyboard issue.

Reset the Chrome BrowserChrome is the default browser on Chromebook. This is a fantastic browser with magical capacities and lightning-fast speed. However, it is open to running scripts on pages and other threats from the internet which makes it compulsory for us to reset Chrome. Follow these steps given below.

Now you have reset chrome browser on your Chromebook. Restart the system and now the keyboard not working on Chromebook issue should be fixed. Read the next section for other browsers on Chromebook.

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[ps2id id=’Step-2-Power-Wash-Your-Chromebook’ target=”/]

Power Wash Your Chromebook

Chromebook is an OS. It is a kind of software. Things like programs and applications could get stuck inside the Chromebook. These things can be reset with a power wash. The Chromebook has a built-in safety mechanism for the power wash process. Follow these below-given steps.

Follow the on-screen instructions to complete the procedure. Once you are done with it you should be able to use the keyboard. The Keyboard not working on the Chromebook problem should be fixed. If you are still unable to use the keyboard on your Chromebook then Try the next method in this blog

.

[ps2id id=’Step-3-Reset-The-Chromebook’ target=”/]

Reset The Chromebook

If power wash does not solve your issue on the Chromebook app then you should try to reset Chromebook completely. Do not worry as your data will be completely safe. Just follow these methods to perform the reset. Make sure that you are signed out of your account. There are different methods to reset this device. All of them have different functions and may be required to fix the keyboard not working on Chromebook issue.

Hardware Reset – This method is used to perform the Chromebook reset through hardware. This is the first method on our list. Perform the instructions as they are given below.

The Chromebook should restart automatically. If not then press the power button once again. When the device will start, the keyboards should work fine. If you are still facing issues then you should try the next method.

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[ps2id id=’Step-4-EC-Reset-the-Chromebook’ target=”/]

EC Reset the Chromebook

When hardware reset cannot fix the keyboard not working on the Chromebook issue then you should go for EC reset. EC otherwise known as the embedded controller is used for carrying the charge for the device. The EC reset will discharge the controller and reset your device. This is an even more powerful reset method that can fix keyboard-related problems on your Chromebook. Perform these steps to EC reset the device.

We have seen that performing the EC Reset can fix major problems on Chromebook. This method is tested and it is completely safe to perform. Now when you will power up the Chromebook, your keyboard problem should be solved.

[ps2id id=’Check for any stuck keys of your keyboard’ target=”/]

Test keyboard as a guest user

Sometimes keyboard not working issue on Chromebook happens with a particular user profile. To ensure this is not the case we need to test the keyboard as a guest user. If your keyboard starts working in the guest user profile then you need to delete the user account and add it again.

To use a Chromebook as a guest user you need to sign out from your user account. To do so click on the bottom right corner

Fix Chromebook keyboard not typing correct letters

Many Chromebook users have reported this issue. They are unable to type correct letters. i.e., whenever users try to type a particular letter through the keyboard then the letter that appears on the screen does not correspond to the keys pressed on the keyboard, or some keys on the keyboard act differently.

This is a very annoying issue faced by many users and due to this many times, users are not able to log in to their user accounts. If you have also been stuck on the login screen due to this then you can use the on-screen keyboard to log in to your account.

To use the on-screen keyboard, follow the steps below.

Through this onscreen keyboard, you will be able to log in to your account.  Now we guide you to fix the Chromebook keyboard not typing correct letters issue.

[ps2id id=’step-1 Check keyboard language & layout’ target=”/]

Check keyboard language & layout

If your keyboard is not typing the correct letter then keyboard language & layout setting could be the main reason for this issue as the keyboard act as per the language & layout settings set by you. So, we need to check that you have selected the correct language & layout of the keyboard.

To check

1. Click on bottom right corner and click on the gear icon
2. on the left side of the screen click on Advanced
3. then click on Language & inputs
4. on the right-hand side, you can select Language and Input & keyboard
5. Select language and input as per your preference

If you do not find your desired input method then you can add input by clicking “Add input methods”

[ps2id id=’Step-2 : Check for changed keys behavior’ target=”/]

Check for changed keys behavior

In your particular keys such as Search, Ctrl, Alt, Esc, and Backspace are not working correctly then this could be due to you having changed keys behavior knowingly or unknowingly. Chromebook gives you the option to modify keys behavior i.e., a particular key will act as per your modified behavior.

To check, if you have modified the behavior of the key

1. Click on the bottom right corner and click on the gear icon
2. on the left side of the screen click on the device and then click on the keyboard
3. You will find Search, Ctrl, Alt, etc. make sure each key is set to behave as per your desire.

[ps2id id=’Step-3 Turn off function keys’ target=”/]

Turn off function keys

If the first row of your Chromebook keyboard is not functioning correctly then most probably you have enabled it to work as function keys. We need to turn off function keys to turn keys back to normal.

To turn off function keys

1. Open settings
2. on the left side of the screen click on the device and then click on the keyboard
3. find “Treat top row keys as function keys” and turn off the toggle.

[ps2id id=’Step-4 : Disable sticky keys’ target=”/]

Disable sticky keys

Sticky keys are meant to perform multi keys tasks with a single key. It is helpful for people with disability. If your key is working abnormally then there could be chances that mistakenly you have enabled sticky keys.

To disable the sticky key

1. Go to Settings and click on Advanced from the left side of the screen
2. Click on Accessibility and then click on the Manage accessibility feature from the right
3. Scroll down to Keyboard and text input section
4. Check if the sticky key is enabled then turn off the toggle to disable it.

[ps2id id=’step-5 Check for any stuck keys of your keyboard’ target=”/]

Check for any stuck keys on your keyboard

One more reason could be for your keyboard not typing correct letters that one or more keys of your keyboard stuck pressed. If this is the case your keyboard can not work properly. So, check your keyboard carefully and make sure that none of your keys are stuck pressed.

Tips to Avoid Keyboard Not Working on Chromebook In Future

The keyboard not working on Chromebook issue can bother you again in the future. This issue is caused by several factors. Since we do not pay much attention to technical aspects, there is a possibility that we will face this issue in the future. However, you can also avoid this problem in the future. All you have to do is to follow these tips given here.

Taking care of these tips is just like maintaining your Chromebook. If you just follow our advice and perform these steps on a regular time interval then you may not face any problems with your Chromebook device.

Contact for Official Support

The methods mentioned in this blog are developed under the supervision of experts and experiments performed by them on the Chromebook device. There are very low chances that the keyboard not working issue is not solved when trying all these above-given methods. Still, if you are facing the issue then the Chromebook may need a physical examination.

There is nothing to worry about. But just like any other device or machine, Chromebook also gets wear and tear. Just visit the official Chromebook support website or Manufacturer of Chromebook like HP Chromebook Support, Samsung Chromebook Support, etc. and ask for assistance. If your Chromebook is in the warranty period then you also don’t have to pay any money.

Final Words: Conclusion

This blog is written under the supervision of experts on Chromebook. You will find mention of solutions in this blog that you will not find anywhere else on the internet. All the methods are developed and tested by experts. Much hard work is involved in preparing this blog.

We would like to know your thoughts about this blog. You can comment down to provide your feedback. It encourages us to do more good work to help people like you and write more blogs. We also welcome your suggestion to make this blog better in your eyes.

If you are wondering: Why is my Chromebook not connecting to WiFi? This post can help you resolve this problem in a very easy troubleshooting step.

Chromebook is one of the most preferred laptops among students & educators. As per Google, 30 Million Chromebook are being used in education. It is one of the most elegant & stylish devices but It is really very frustrating when sometimes Chromebook starts a problem while connecting to WIFI. Most of the time you will be required internet as Chromebook runs app from Chrome app store and cannot run without an internet connection. Though in Chromebook you can implement offline enabled app. Read this post to know – how to fix Chromebook laptop not connecting to WIFI problem.

Chromebook not Connecting to Wifi: Problem Overview

Numerous reasons can cause Chromebook not connecting to wifi problems on a Chromebook laptop. The reason could be as simple as that wifi is not turn on of your Chromebook or something which is a little bit technical. You do not need to worry, most of these issues can be fixed by yourself through this step by step guide. Read this blog to troubleshoot Chromebook not connecting to wifi issue. If you are facing this problem with any brand of Chromebook like Google Chromebook, Acer Chromebook, HP Chromebook, Samsung Chromebook, Lenovo Chromebook, Asus Chromebook, Dell Chromebook, etc. you will be able to fix it along with problems mentioned below if your Chromebook:

Before Troubleshooting Chromebook not connecting to wifi problem

Before we start troubleshooting for problem, there are few things that you need to be sure. Sometimes we miss very common reasons for a particular issue. We would like you to be sure these things before going for troubleshooting steps.  It is possible that these common things causing a problem. Make sure the following

Steps to Fix Chromebook Not Connecting To Wifi

using a Chromebook and unable to connect to wifi or internet then it is really frustrating. Why won’t my Chromebook connect to wifi will become the most important question because Chromebook is useless without internet connection. Try these steps to fix Chromebook not connecting to wifi.

[ps2id id=’check-wifi-is-not-disconnected’ target=”/]Check if wifi is not disconnected

Go to the status area at the bottom left of your Chromebook and select the connection. Make sure that Chromebook is not disconnected from the network. If it is simply do this

This should fix Chromebook not connecting to wifi. If you are still having problems with Chromebook then read the next paragraph.

[ps2id id=’restart-your-chromebook-and-wifi-router’ target=”/]Restart Chromebook and Wifi Router

When there is some technical problem with Chromebook then it may be fixed with a restart. In the case of Chromebook Chromebook not connecting to wifi we should also restart the router. Perform the following steps

Try connecting to the network once again. Your Chromebook not connecting to wifi problem should be now fixed. If your problem is not solved, try re-enabling the network. Read the next paragraph for more information.

[ps2id id=’Disable-then-Enable-the-Network’ target=”/]Disable then Enable the Network

Disable the network so that the connection can become fresh. Follow these steps

Now your Chromebook should be able to connect to the network. If not then try removing any preferred networks from the settings. Read the next paragraph for steps.

[ps2id id=’Remove-All-Preferred-Networks’ target=”/]Remove All Preferred Networks

Selecting a preferred network can cause conflict in connecting with any other network. It can cause Chromebook Chromebook not connecting to wifi issue. Follow these steps below to remove any or all preferred networks from your network.

Now try connecting with your network once again. You should be prompted to enter the password this time. Enter your password and Chromebook should be able to connect with the internet.

Still not connecting then read the next paragraph.

[ps2id id=’Run-Chrome-Connectivity-Diagnostics-App’ target=”/]Run Chrome Connectivity Diagnostics App

The Chromebook comes with an inbuilt diagnostics app. You can use this app to troubleshoot technical issues with your Chromebook. Here we will use the diagnostic app to fix Chromebook Chromebook not connecting to wifi issue.

Let the Chromebook run the diagnostics and automatically fix any serious technical issues on your laptop. If not then you should try the cable as written in the next paragraph.

[ps2id id=’Connect-Network-with-Cable’ target=”/]Connect Network with Cable

You can also try to connect to the network with the Ethernet cable. This will help you determine if the problem is with the router or receiving ports on Chromebook. If the Chromebook is connected to the internet then problem might be with your Chromebook WiFi receiver. To make sure that there is some problem with WiFi receiver, If you have additional USB WiFi adapter then you can  plug it & check if it works.

[ps2id id=’Reset-your-Chromebook’ target=”/]Reset your Chromebook

Sometimes due to some wrong configuration, settings or system file error, you are not able to connect your Chromebook to wifi.  You may need to reset the Chromebook to bring it to factory default settings. This resetting process called powerwash. To powerwash follow the below steps.

Note: To start this process You will have to signed out.

Note: while following screen instruction you need to sign in, the google account you will use to login will become owner / admin account

You need to take back up of all your data & files before resetting your chrome because all the data, files including files in the download folder & all accounts will be deleted in this process.

[ps2id id=’contact-your-internet-service-provider’ target=”/]Contact Your Internet Service Provider

If none of the above steps are able to fix your Chromebook Chromebook not connecting to wifi issue then you should check with your internet service provider. A technical setting may cause problems in a laptop connecting to the wifi.

Tips to Avoid Wifi Connection Problems in Future

Wifi connection problems can happen with Chromebook. You can take care of some things to avoid such problems in future. Take care of these things to avoid Chromebook not connecting to wifi in the future

Contact Authorized Google Service Center

We have explained all the possible solution,but If still your  Chromebook is not able to connect to WiFI even after performing the above steps then you It is possible that there is some hardware malfunction causing the Chromebook not connecting to WiFi issue.

You should contact your Chromebook manufacturer Like Acer Suport, HP Customer Support – Chromebook, Samsung Chromebook Support to fix this issue as your Chromebook comes along with one year warranty as standard or you may have bought  extended warranty for additional support.  You can also visit the Google support website for Chromebook.

Final Words: Conclusion

Hopefully this post helps you  Fix Chromebook not connecting to WiFi problem. This post contains all the necessary steps so that you can fix this issue on your own. . Let us know your thoughts about this in the comments. You can also ask if you need to know something about the steps in this blog.