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Fix Microsoft Edge Not Working Problem Easily (Troubleshooting Guide)

Microsoft-Edge-Not-WorkingAre you unable to open Microsoft Edge or unable to view any pages on it? Then you are not alone. Recently, some users reported Microsoft edge not working problem on Windows 10. This is a rare problem but it is very irritating especially if you are only using edge browser on your system.

Microsoft edge is the latest browser from Microsoft which works only on Windows 10. This browser is loaded with lots of features which gives the users a beautiful and amazing experience. Sometimes, there can be problems with edge. Microsoft edge not working problem is one of such rare problems. But don’t worry as we have gathered the best solutions in this blog to help you fix this edge browser problem with yourself. Read this blog for more information.

 

Microsoft Edge not Working: Problem Overview

The edge browser from Microsoft either does not open or it does not works after opening in this problem. The pages won’t load, any button on the browser does not work or edge does not take any instruction or becomes non-responsive. Sometimes there can be problems with loading Gmail or playing youtube videos. Read the next section for some basic troubleshooting. Let’s get started.

 

Basic Troubleshooting for Microsoft Edge not Working

It is a good practice to start with simple and basic troubleshooting steps. This may solve the Microsoft edge not working problem at the earliest and save us a great deal of time and efforts. Perform these steps given below.

  • Close All other Applications
  • Exit different browsers if you are using them
  • Restart the Edge Browser
  • Restart the Computer

If the above steps do not solve or fix the edge browser then read this complete blog until you find the solution. All the best!

 

Steps to Fix Microsoft Edge not Working Issue

 

[ps2id id=’Clear-Browsing-History-Completely’ target=”/]Methods-1

  • Clear Browsing History Completely

The browsing history can become a burden on Edge browser and cause the Microsoft edge not working problem. Not clearing browsing history from a long time creates excess of data which is difficult for Microsoft Edge to handle. Follow these steps to clear history from edge.

  1. Launch Microsoft edge by clicking on edge icon on bottom.
    Launch Microsoft Edge
  2. Click on the menu icon.
    Click on the edge browser menu icon
  3. Scroll and select Settings.
    Scroll and select Settings
  4. Click on Privacy and security from left options.
    Click on Privacy and security from left options
  5. Under the  Clear Browsing Data click on choose what to clear.
    Under the  Clear Browsing Data click on choose what to clear.
  6. Click to select the check box and click on clear.
    clear complete history

Exit Microsoft edge once history is clear. Now when you will start the edge browser next time, the issue should be fixed. If not then problem could be with cookies and cache. Read the next section for more info.

 

[ps2id id=’Clear-Cache-and-Cookies’ target=”/]Methods-2

  • Clear Cache and Cookies

Cache and cookies play very important role in express loading of a website. However, there is a downside to this. When cookies and cache become too old they can interfere with the proper functioning of edge. Delete old cookies and cache with the below instructions.

  1. Start Edge browser and click on menu.
    Click on the edge browser menu icon
  2. Click on the Settings option.
    Scroll and select Settings
  3. Click on Privacy and security from left options.
    Click on Privacy and security from left options
  4. Check the cookies and cache check box and click on Clear Button.
    Check the cookies and cache check box

This method will clean the cookies and cache and free the browser from excessive data load. This should solve the Microsoft edge not working problem with your browser. In case you are still facing the issue check out the next segment.

 

[ps2id id=’Update-Microsoft-Edge’ target=”/]Methods-3

  • Update Microsoft Edge

Microsoft edge browser is automatically updated with Windows 10 OS. Sometimes, update can be missed due to interruption in internet connection or lack of physical space. Check Windows 10 OS for any pending updates and if found then install them with these instructions.

  1. Click on the Start menu in the desktop.
    Go To The Start Menu
  2. Go to Settings option.
    Select The Settings Option
  3. Click on Updates and Security.
    Choose The ‘Update And Security’ Option
  4. Click on the Check for updates button.
    Check For Update

If any pending updates were found then it can be the reason for Microsoft edge not working problem. Rest assured, edge browser is now up to date. If there were no pending updates found then problem lies somewhere else. Try the next method.

 

[ps2id id=’Repair-the-Edge-Browser’ target=”/]Methods-4

  • Repair the Edge Browser

When Microsoft edge is not working then what could be the reason? Clearly, something is wrong with the browser. We can try repairing the edge browser to fix this issue. Perform these steps given here to repair edge.

  1. Right click on the Start menu.
    Go To The Start Menu
  2. go to the settings option.
    Select The Settings Option
  3. Click the Apps and features option.
    Select the Apps
  4. Search and click on the Microsoft edge browser.
    Search and click on the Microsoft edge browser
  5. Select the advance options in the window.
    Select the advance options in the window
  6. Now click on the repair button.
    Now click on the repair button

Repairing will take some time. You will be notified when the repairing is done. If nothing seems wrong with the edge browser then read the next paragraph.

 

[ps2id id=’Reset-Microsoft-Edge-Browser’ target=”/]Methods-5

  • Reset Microsoft Edge Browser

We make so many changes to the edge browser while using the application for a long time. We make changes to optimize browser for our personal use. But sometimes it can create problems for the browser. Resetting the edge browser can fix the Microsoft edge not working problem. Follow the below given steps.

  1. right click on Start menu and select the Apps and features.
    right click on Start menu and select the Apps and features
  2. Look for Microsoft Edge and select.
    Search and click on the Microsoft edge browser
  3. Now choose the advanced options given below.
    Select the advance options in the window
  4. Click the reset button in the Window that opens.
    Click the reset button in the Window that opens

This method will reset the browser to default factory settings. Now Microsoft edge should work fine. Still, if your problem continues, take a look at the next section.

 

[ps2id id=’End-Processes-in-Task-Manager’ target=”/]Methods-6

  • End Processes in Task Manager

If edge browser was not closed properly last time then it could cause Microsoft edge not working issue. Many times this happens that a process is still running in the background for hours after closing the window. This process can cause a conflict in browser and lead to this problem. Perform these steps given below to fix this problem.

  1. Go to desktop.
  2. Close the Edge browser.
  3. Simultaneously press the Ctrl+Shift+Esc button on your keyboard.
    Press Ctrl+Shift+Esc buttons simultaneously
  4. In the Task Manager open the Processes tab.
  5. Look for any Microsoft edge related processes & click on the End task.
    Look for any Microsoft edge related processes & click on the End task

Now when you will start the Microsoft edge browser you should not face any problems. In case the edge browser is still not working, read the next segment.

 

[ps2id id=’Run-A-Clean-Reboot’ target=”/]Methods-7

  • Run A Clean Reboot

If ending Edge browser process does not fixes the problem than we should try the clean reboot method. In this method we will end all processes from the Task Manager and then perform a reboot. A clean reboot can solve any internal hardware issue or conflict and fix the Microsoft edge not working problem. Follow these steps

  1. Press the windows logo key and R simultaneously.
    Press the Windows logo and R button together
  2. Type msconfig in the box that opens.
    Type ‘Msconfig’ In The Box That Appears
  3. Press the Enter button
  4. Click on the Services tab.
    Choose The Services Tab In The New Window
  5. Check the box which says Hide all Microsoft services.
    Check the Hide all Microsoft services box
  6. Now click on the Disable All button.
    Now click on the Disable All button.
  7. Next go to Start up tab.
    Next go to Start up tab
  8. Click on the Open Task Manager option.
    Click on the Open Task Manager option
  9. Select all items here and click on disable.
    Select all items here and click on disable

Now close the Window and click on the restart button. When Windows 10 will reboot the edge browser problem should be fixed. If edge browser is not working even after the restart then try the next method.

 

[ps2id id=’Deployment-Operations-for-Different-Profiles’ target=”/]Methods-8

  • Deployment Operations for Different Profiles

While using computer for very long period of time multiple profiles can be created. Having different administrative account on the computer can also lead to such conflicts. Deployment operations for different profile will prevent these conflicts. Follow these steps.

  1. Type group policy in the search box.
    Type group policy in the search box
  2. Select the Edit Group Policy option form search result.
    Select the Edit Group Policy option form search result
  3. Expand the computer configuration option.
    Expand the computer configuration option
  4. Now Click on Administrative Templates.
    Now Click on Administrative Templates then Windows Components
  5. then click on Windows Components.
    then click on Windows Components
  6. Now select the App Package Deployment option.
    Now select the App Package Deployment option
  7. Double click the Allow deployment operations in special profiles.
    Double click the Allow deployment operations in special profiles
  8. Select the enabled option and click on Apply then ok.
    Select the enabled option and click on Apply then ok

Restart the computer. When you will use the edge browser the Microsoft edge not working problem should be solved. Read the next section if you are still facing the problem.

 

[ps2id id=’Check-Computer-for-Virus’ target=”/]Methods-9

  • Check Computer for Virus

Virus on your computer can also lead to the Microsoft edge not working problem. You should use antivirus program installed on your computer to scan the computer. If you have not installed any antivirus program then we strongly recommend buying a program as soon as possible. Follow these steps after you have installed the antivirus program.

  1. Double click on the antivirus icon
  2. Click on the scan section
  3. Now click on the quick scan option
  4. Alternatively, you can also right click on the edge and click on scan

When the scan is complete you will get a report. Eliminate any virus found on the computer. Restart the computer when virus is/are deleted. Now edge browser should work fine. If not then try the next method.

 

[ps2id id=’Use-Power-Shell-Method’ target=”/]Methods-10

  • Use Power Shell Method

Power shell commands are very powerful and effective tool to fix issues with any program on a Windows computer. Here we will try these commands to fix the Microsoft edge not working problem on your computer. Perform these steps on your PC.

  1. Press the Windows logo and S key together.
    Press Windows key with latter s simultaneously
  2. Type powershell in the box.
    Type powershell in the box
  3. Right click on the Windows PowerShell option.
  4. Select the run as administrator option.
    Select the run as administrator option
  5. Click yes to allow permission in the next screen
  6. Copy and paste the below given command in the PowerShell Window
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    Copy and paste the below given command in the PowerShell Window
  7. Let the process run.
  8. After the process is complete.
  9. Launch the edge browser.

Now the edge browser should work fine. If not then try the method given in next segment.

 

[ps2id id=’Reinstall-Microsoft-Edge’ target=”/]Methods-11

  • Reinstall Microsoft Edge

When none of the above methods work, you need a fresh installation of the edge browser. The fresh installation will have no complexities and will not cause Microsoft edge not working or any other problem. Follow these steps below to reinstall a fresh edge browser on your computer.

  1. Click on the Start menu
  2. Go to Apps and Features
  3. Look for Microsoft edge in the list of apps
  4. Now select the edge browser
  5. Click on Uninstall option

Wait for the computer to completely uninstall edge browser and all its files. Restart the computer when the installation is complete. Follow these steps to install edge browser.

  1. Visit the official Microsoft website
  2. Search for Edge browser latest version
  3. Click on the download button
  4. Open the downloaded file
  5. Follow the on screen instructions

This is the most remarkable step. After reinstalling the edge browser, there should be no problem in using the edge browser.

 

Tips to Avoid Microsoft Edge Related Problems in the Future

Now you have solved the Microsoft edge not working issue on your system. But what if this problem occurs again in the future? If you follow our advice then you can save yourself some trouble with the Microsoft edge browser. Follow these tips given here.

  • Install the Edge browser from official Microsoft website
  • Always close the Edge browser properly
  • Keep deleting the history, cookies and cache regularly
  • Keep the Windows OS up to date
  • Always scan your computer for viruses

Take care of these simple but effective tips and you shall save your edge from facing the Microsoft edge not working issue.

 

Contact Microsoft Official Support

Our detailed blog will definitely fix your edge browser problem. We have covered all the major steps to fix this issue. Still if you are unable to solve the Microsoft edge not working problem then there could be some serious problem. There can be an issue with hardware or registry files or even your license. Such matters require expert supervision. That is why we recommend contacting the official Microsoft website for assistance if above steps are unable to fix your Microsoft edge browser issue.

 

Final Words: Conclusion

This blog is prepared by experts to give proper help to people who are facing Microsoft edge not working problem. All the methods included in this blog are tested. There is a lot of hard work involved. What is your thought about this blog? We love to hear from you. Your suggestions help us improve. Please leave your thoughts about this blog in the comments below. You can also ask us any questions regarding the steps given in this blog. Thanks!

  • Post last modified:March 29, 2020
  • Post category:Web Browsers
  • Post comments:0 Comments

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